Moto Central Reviews 

3,113
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Patrons consistently express deep satisfaction with the extensive selection of available parts and the exceptionally knowledgeable staff who always offer valuable assistance during visits. Purchasers frequently emphasize the remarkably fast shipping times and careful protective packaging that ensures items arrive securely at their destination. Consumers appreciate the smooth online transactions and the reliable communication received when placing their orders. Some reviewers were not happy with significantly delayed shipments, missing product parts, or completely unfulfilled delivery promises. A few buyers also encountered frustrating carrier problems and unresolved concerns regarding equipment performance.

What people talk about most

Product

Clients share high satisfaction regarding the quality and selection of the products, highlighting items like... See more

Delivery service

Customers had great satisfaction with the delivery service, frequently highlighting impressive delivery times... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast shipping, professional... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with items arriving in... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for stocking the spares for Burley bicycle trailers ! Found/bought via eBay, didn't realise it's a Motorcylce supplier :). Bought the replacement seat for the Burley Cub child trailer 2016, as... See more

Rated 5 out of 5 stars

Superb experience! I bought Rev'it Sand 4 H2O trousers in a very hard to find size (XL short) from Moto Central on Ebay. Next day delivery (despite a 4:30pm order!). Exactly as described and huge savi... See more

Rated 5 out of 5 stars

I bought replacement parts for my wychwood 10ft truefly #7 fly rod from moto central. They couldn't have been more helpful There customer service was outstanding I would highly recommend this compa... See more

Rated 5 out of 5 stars

Needed a retro style jacket other than my Lewis Leather to compliment ride outs in colder weather. Lovely jacket and could double up for out and about other than bikes. Moto Central by far at the top... See more


Company details

  1. Motorcycle Shop
  2. Hobby Store
  3. Leather Goods Store
  4. Motorsports Store

Written by the company

Moto Central is one of the UK's leading retailers of motorcycle gear, offering an extensive selection of helmets, clothing, boots, gloves, and accessories from the top brands in the industry. Whether you're a sports rider, adventure tourer, commuter, or classic enthusiast, our Midlands-based showroom provides a dedicated shopping experience with expert staff ready to assist. We take pride in delivering top-quality motorcycle products with exceptional customer service. Our website features thousands of products, more than many competitors, and we provide free UK delivery on orders over £25, along with a 365-day return policy for complete peace of mind. At Moto Central, we go the extra mile to ensure you get the right gear at the best value. Plus, we offer exclusive discounts for Emergency Services, NHS Workers, Armed Forces Personnel, and Students. Shop with confidence at Moto Central – your one-stop destination for premium motorcycle gear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,113)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best value

I did some research and the boots were definitely best value at Moto Central. Delivery was quick too

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, well informed through out, would recommend to any one seeking perfection. Will definitely use again as part of my Harley adventure

13 May 2025
Unprompted review
Rated 5 out of 5 stars

One of the last few good services.

There seems to be fewer and fewer places which give great service but Moto central really did. Great product and arrived very quickly. I rarely leave feedback unless it's very good or very bad so wanted to give them this positive review.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Really needed a spare part for a brand new helmet that shouldn't have needed it. Not only did Jamie keep me informed as to when the stock was due in, he sent a reminder on the day it arrived. I ordered, and he made sure it was despatched for delivery the next day. Bam. Helmet sorted, service 10/10.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service…

Had a few things off these guys and always a good experience.
Royal mail messed up the last delivery and Moto Central quickly resolved it and got a replacement part out to me without issue.
Great communication and attitude.
Highly recommended

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality product

My item came well packed and in great condition, it was delivered really quickly and had great communication from Moto Central about my item.
Would recommend

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Have bought a couple of times from this company. Really good service, price competitive. Also think their communication is excellent with their emails

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Brown scooter gloves

I bought my new scooter gloves from the seller and are great fitting and very nice gloves . As you never know when you buy on ebay if you will receive what you ordered as in colour of gloves. Recommended as great price and good gloves although still breaking them in and to mould to my hands but are great so far so can only get better once moulded to my hands. Buy as seller has been in touch after I received them to make sure I was happy with purchase. Recommended..

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really pleased to find this place, great range of items, super quick delivery and good pricing. Was kept up to date with tracking and how shipment was going with emails and excellent communication. Will happily look here first for my next purchase

1 May 2025
Unprompted review

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