Platform works fine. The surcharge is not that abusive, however the amount of personal data they ask for every attendee is crazy. Why do you need phone number, address, email and date of birth for... See more
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Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... See more
Company replied
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... See more
Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... See more
Company details
- #4 of 4 best companies in Event Ticket Seller
- #3 of 4 best companies in Event Technology Service
Written by the company
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
Contact info
4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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It was a quick and easy way to get my…
It was a quick and easy way to get my last minute tix. The only reason I didn't give it 5 stars is that when I opened my tix email, the screen that loaded did not have the QR code for the door staff to scan. My friend, who booked differently, did have this. Luckily door staff were satisfied with my ticket and let me in.
29 May 2025
Buying tickets for the aftershow at the…
Buying tickets for the aftershow at the Echuca Winter Blues festival was a very easy process and the tickets immediately came to my inbox.
4 June 2025
We have been waiting on a refund for Bluesfest for over 2 months
We have been waiting on a refund for resold/returned tickets from Bluesfest for over 2 months. Communication from Moshtix has been abysmal amd they have no contact number so you have to go through ticket support and wait over 2 weeks for a vague, unsatisfactory response. We have been told the refund has been paid although no money has been returned to us and we have asked on numerous occasions for confirmation that the refund has been processed and the amount due (this has still not been specified although we have requested the amount multiple times) this is rediculous and should not be the case with an Australian company supporting large Australian events.
Mostix, please contact us urgently and confirm the date the refund was processed and the amount due.
4 June 2025
Unprompted review
worked well
3 June 2025
you wanted me to pay 2 extra dollars to…
you wanted me to pay 2 extra dollars to send a message reminder.
4 June 2025
Just so easy to buy tickets
Just so easy to buy tickets, there was no online que that throws you out as you are about to pay. It was seemless and very quick.
3 June 2025
So easy via mobile to buy tix
3 June 2025
All the added costs
3 June 2025
Easy to navigate 😁😁
3 June 2025
I tried to pay with G pay and it didn't…
I tried to pay with G pay and it didn't fill in my details and I had to do it again, and it didn't say whether it had gone through or not. There was a message but it disappeared in half a second.
3 June 2025
Easy process !!
3 June 2025
I still havent got my ticket yet via…
I still havent got my ticket yet via email? Easy to book and pay but need my ticket please
2 June 2025
Scanning the QR code doesn't work.
3 June 2025
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