Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after m... See more
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Review summary
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Friendliest delivery of great quality logs within 6 hours of placing my order. Wow, old fashioned customer service at its very best. Have used this firm before and will do again. Great outfit 🔥
Company replied
Very impressive performance from start to finish. Very easy process to order. Excellent communication following order and delivery. Logs arrived on time and just as described in terms of packaging..... See more
Initial problem ordering so I left the site but they sent me an email checking if there was a problem I explained what had happened and they came straight back with a solution Very prompt delivery... See more
Company details
Written by the company
At Mortimers Fuels, we are your premier source for top-quality kiln-dried logs, kindling, and fire starters. Our wide range of products includes everything you need for efficient and enjoyable fires, from small carry packs to convenient 60L bags. With a commitment to excellence, we provide the highest quality firewood to keep your home warm and cozy. Explore our selection and experience the convenience of reliable and efficient heating solutions with Mortimers Fuels.
Contact info
26 Centurion Way, PR25 4GU, Leyland, United Kingdom
- 07399583705
- harry@mortimersfuels.co.uk
- mortimersfuels.co.uk
4.8
Excellent
167 reviews
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Reply from Mortimers Fuels
Thanks, Judith — great to hear everything went smoothly and the courier looked after you. Appreciate you taking the time to leave a review.
Excellent service
Excellent service. The logs arrived very quickly and are great quality. Would highly recommend this company for anyone needing logs 😊
21 November 2025
Reply from Mortimers Fuels
Thanks, Amanda — really glad to hear the logs arrived quickly and you’re happy with the quality. Appreciate you recommending us, that means a lot.
Great service & Quality product.
Great service & Quality product.
I ordered wood & kindle late on Saturday evening and received the order the following day Sunday morning.
23 November 2025
Reply from Mortimers Fuels
Thanks for this — glad we could get everything to you that quickly. Always good when the local runs line up that well. Appreciate you taking the time to leave a review.
The product arrived swiftly and…
The product arrived swiftly and exceeded expectations.
20 November 2025
Unprompted review
Reply from Mortimers Fuels
We couldn’t match this review to an order on our system, but we’ll take your word for it. Glad to hear everything arrived quickly and the product landed as expected. Thanks for leaving the review.
Reply from Mortimers Fuels
Glad to hear it — always good when they’re burning the way they should. Appreciate you leaving a review.
Rapid delivery of product that burns…
Rapid delivery of product that burns really well.
12 November 2025
Reply from Mortimers Fuels
Thanks for this — great to hear the delivery was quick and the logs are burning well. Appreciate you choosing us.
So pleased to have found Mortimers…
I'm so pleased to have found Mortimers Fuels, great price, easy ordering, and quick delivery. They've taken all the pain out of sourcing logs and have become my new go-to.
10 November 2025
Reply from Mortimers Fuels
Thanks for the review — really glad you’ve been finding everything smooth and hassle-free. That’s exactly what we aim for. Appreciate you choosing us and happy to be your go-to.
Not used them yet
22 October 2025
My 2nd order in the past few weeks
My 2nd order in the past few weeks. Very good service and kept up to date by text/email. Items arrived within 2 days of order.
27 October 2025
Fantastic product
Logs were delivered promptly, they were dry and evenly cut and burn well,as advertised. Excellent communication with regard to delivery. I will definitely order again.
15 October 2025
Reply from Mortimers Fuels
Appreciate the review Chris. Glad we got everything sorted and that you’re happy with the logs. Communication is certainly key and we don't disappoint :)
Reply from Mortimers Fuels
That's what we love to hear Dave! The best logs on the market with the fastest delivery.
Super fast delivery and brilliant…
Super fast delivery and brilliant product! Really impressed with how quickly the wood arrived — excellent quality and great service. Highly recommend!
2 October 2025
Reply from Mortimers Fuels
Thanks for the great review Clare! Really glad to hear the delivery and wood are up to standard!
Great product- great service
I’ve used Mortimers before for individual bags of both oak and birch.
With log stores now set up I’ve gone for the crates for both oak and birch.
The wood is superb as was the service - from ordering right through to delivery.
I can’t recommend them too highly.
15 September 2025
Reply from Mortimers Fuels
Thanks for the continued support Andy, it's great to hear you're happy with both our service and wood. The crates are definitely a good step up for value! We really appreciate the kind review and for recommending us so highly!
Fantastic service and will highly…
Fantastic service and will highly recommend. Thank you.
28 April 2025
Reply from Mortimers Fuels
Hi Bruce! Thanks for the great review and for recommending us, this helps us improve even more as suppliers!
Great service
22 April 2025
Reply from Mortimers Fuels
Hi John! Thanks for the brilliant review! Our nationwide delivery is something new for us and is still getting better with each order, but we are glad to hear everything was smooth, be sure to let us know how the logs are!
Prompt service
Prompt service. Quality logs. Tried their firelighters and 1 got stove going so be using them in future. All in all Everything Perfect 👌
25 March 2025
Reply from Mortimers Fuels
Hi Ste, it's great to hear our firelighters are performing for you!
Superb, as usual
Friendly staff, very professional, and prompt delivering the logs.
Logs are top quality, (birch) easily to light, and give a good flame, and controllable in a modern wood burning stove.
Will always order from them.
23 March 2025
Reply from Mortimers Fuels
Hi Ian! Thanks for the fantastic review, quality and service are our top priorities. Looking forward to delivering again!
Reply from Mortimers Fuels
We appreciate the kind review, Paul!
Reply from Mortimers Fuels
Thanks for the review, Rachel :)
Reply from Mortimers Fuels
Thanks for the great review!
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