I’ve used Mortgage Focus twice now, and both times they’ve been excellent. Their communication is clear, and they’re always quick to respond to any questions. Jimmy and Grant really know their stuff... See more
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As part of Mortgage Advice Bureau our team at Mortgage Focus provide mortgage and remortgage quotes most suited to your particular circumstances and needs.
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What a great experience from the start, Both Jimmy and Joanne were always contactable, they are extremely polite and well versed in their field. Jimmy was able to source very competitive quotes and as a result even kept to his word and drove the completion through the extremely busy Pandemic. Joanne frequently followed up, chased for the mortgage - start to finish was 3 to 4 days. Mortgage focus can certainly be trusted to deliver on their word, to me they have an ethos of customer service and i have to say their focus is spot on. I also would like to add, i asked for details of a solicitor, Jimmy recommended a firm, i was experiencing some delays, but after escalating to Jimmy these issues were very quickly resolved and all was great in the end

Reply from Mortgage Focus
That’s The second experience with mortgage focus ??
They are amazing organise good stuff ( Joanne & sally )
They been with all the way to the end ?
I recommend it to everyone

Reply from Mortgage Focus
Great service from very vigilant and competent staff. I would highly recommend Mortgage Focus for future business.

Reply from Mortgage Focus
I couldn't recommend and better company! Form the moment I spoke with Sally Cockburn, I felt comfortable and in a safe pair of hands. She took time to understand my needs with regards to my mortgage, look into my position and was knowledgeable with the products she recommended - tailoring her recommendations to my needs. The communication was quick and efficient and I was not asked for excessive documentation. More importantly everything was completed in a timely manner without any stress.
Mortgage Focus was recommended to me by a family member after they had a great experience when buying their home recently and I can honestly say I would recommend them wholeheartedly.
Carry on doing a fabulous job team!

Reply from Mortgage Focus
As soon as I put the phone down after my first consultation with Jimmy, I felt the natural anxieties of buying our first property ease instantaneously. Both Jimmy and Joanne are incredibly professional and talented in their field, whilst also always remaining personable; guiding us through this process on a human level.
Thank you to you both for unwavering support during this pivotal moment in our lives.
Without hesitation, I would call this 5 star service.

Reply from Mortgage Focus
Sally went over and above to get me the deal that no one else could get me. I would definitely use them again

Reply from Mortgage Focus
Excellent Service and a Great Mortgage
We received mortgage advice from Sally Cockburn and proceeded with a mortgage, with Skipton, at a fantastic rate. Unfortunately our first property, we had to withdraw from, due to issues with the structural warranty, which Skipton would not lend on. Sally gave us great advice, discussed alternative providers and encouraged the vendor's estate agents to understand the issues. She was responsive and helpful. We eventually bought another property and had to increase our mortgage, which Sally arranged seamlessly. It was a long process but Sally was helpful, throughout and kept us sane. We are now in our dream property, with an incredibly competitively priced mortgage. Thanks Sally and Joanne for your great service!

Reply from Mortgage Focus
I arranged a mortgage through mortgage focus and was advised and guided by Sally and Joanne, both have always been very helpful, attentive, professional and friendly.
Excellent service!!
Thanks

Reply from Mortgage Focus
I could not rank the service provided by mortgage focus any higher! They were consistently attentive, genuine and expertly knowledgable. They would be my first point of call for any further mortgage requirements and I've already recommended them to colleagues and friends looking for financial advice.

Reply from Mortgage Focus
Very efficient and excellent service, I used Mortgage focus for both my personal and BTL mortgages in the last 6 months and they came back with competitive offers and advice. will surely use again in future.

Reply from Mortgage Focus
All the staff at mortgage focus very supportive during the whole process and even after the mortgage was accepted through to what we hope will be completion. Thank you also much much

Reply from Mortgage Focus
I have had great experience with Mortgage Focus, had quite a tricky situation of trying to get a mortgage for a second property so wasn't straight forward trying to meet affordability calculations but Jimmy and Joanne were persistent in trying to find the right product, and kept me well advised and up to date throughout the whole process. Would definitely recommend!

Reply from Mortgage Focus
I bought my first property back in September and am beyond delighted with the help I received from Jimmy and Joanne. As a first time buyer, and on my own, I had very little knowledge on properties and mortgages. Jimmy and Joanne were able to explain everything to me and answer any questions I had. They made the process 100% easier for me and went above and beyond for me. Thank you so much!

Reply from Mortgage Focus
Excellent first class service from all staff i dealt with. Jimmy Ireland as my broker who did a first class of my remortgage applications.
Joanne and her team were also brilliant and kept me informed all the way through. Considering this was all carried through the current Pandemic i cannot find fault with my experience. I would recommend family and friends to them 100%.

Reply from Mortgage Focus
We had the delight, pleasure and good fortune, of coming across Joanne and Jimmy at Mortgage Focus when searching for a mortgage advisor to support us in purchasing our first home. As first-time buyers, we had very little experience or knowledge about the steps involved in purchasing a house; thankfully, however, Joanne and Jimmy were there to offer their expert advice every step of the way. The support that we received from Joanne and Jimmy was above and beyond our expectations. Right from when they were securing our mortgage offer, all the way up to when they were helping to make sure everything was in order for our completion day, Joanne and Jimmy executed an amazing job. One aspect that I am particularly grateful for is all the time and effort that they put into chasing our solicitors. We many faced challenges due to delays caused by our solicitors; at several points during the process, our sellers and other members in the chain were even threatening to cancel the purchase altogether due to the significant delays on our end. In response to this, Jimmy and Joanne worked tirelessly to try and resolve the issues with our solicitors and this eventually paid off. I would go as far as saying that one of the main reason why we did not lose the whole purchase was Joanne and Jimmy’s incredible motivation and passion to support us. In addition to their admirable work ethic and professionalism, Joanne and Jimmy are lovely people; we are so glad to have gotten to know them and established a good friendship. I would recommend Mortgage Focus to anyone who is looking for a top-quality, 5* mortgage advisor; these guys will go the distance and do everything they can to help you get the best mortgage and will support you throughout the entire process.

Reply from Mortgage Focus
Joanne and Sally and whole team at Mortgage Focus were fantastic from the word go, their attention to detail is second to none, I will be using Mortgage Focus again !!!

Reply from Mortgage Focus
Jimmy and Joanne at Mortage Focus were incredible, professional and efficient. The remortgage we got was fast and seamless. The comminication throughout the whole process was fantastic. We definitely recommend to use their service. Thank you Jimmy and Joanne

Reply from Mortgage Focus
Joanne and Jimmy at Mortgage Focus were brilliant throughout the whole process of my girlfriend and I buying our first home, making everything a lot easier than we had expected.
As first time buyers we were very unsure of what we had to do, but with the help and guidance we were provided throughout we felt very comfortable during what is normally considered a very stressful process.

Reply from Mortgage Focus
Great service from start to finish! Made our mortgage such an easy process and gave us a great deal on home insurance also. Appreciate all their hard work for us especially during the COVID-19 period which has been difficult for us all! They also introduced us to the first home fund which was amazing for us and helped our affordability massively.
Can not thank you all enough!

Reply from Mortgage Focus
Saw this company online and I was having trouble acquiring a remortgage due to my age.They had my case for months where I had to keep checking how things were progressing but kept getting false hope.Eventually they passed my case to a specialist company who were incompetent also.I decided to go for it myself and found a great Scottish company who couldn't have been more helpfull mortgage sorted panic over but no thanks to this company who wasted my time.Beware !!

Reply from Mortgage Focus
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