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Morris Works Quilt ShopReviews 

1,138
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection and high quality of products, especially fabrics and sewing accessories, which are often described as beautiful and precisely cut. Reviewers frequently highlight the efficient and speedy delivery service, with orders arriving promptly and often faster than expected. The overall service is consistently rated as brilliant, with many appreciating the smooth ordering process and the helpful, friendly communication from staff. People also frequently mention the thoughtful and personal touches, such as beautifully packaged items, handwritten cards, and recyclable packaging, making each delivery feel special. Some customers noted that postage costs were not cheap, though they understood this to be a general market trend.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality of fabrics,... See more

Quality

Consumers consistently report high satisfaction with the quality of products, particularly fabrics and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

As usual just a simple thing to make an order of good quality batting, which is delivered three/ four days later. An ace company to deal with and one I shall continue to use so long as I am sewing!

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

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5.0

All reviews

(1,138)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous wadding

This wadding is beautifully soft and a joy to use. Very used full
To be able to buy by the half metre. Will definitely be buying more and telling other quilters about it.

7 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Christine,

Thank you so much for such a lovely review. It’s great to hear how much you’re enjoying the wadding — that softness really does make it a pleasure to work with. Being able to buy it by the half metre is something we know many quilters appreciate, so it’s nice to hear that was useful for you too.

We’re very grateful for the recommendation to other quilters — that kind of word-of-mouth support means the world to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

The batting was of excellent quality…

The batting was of excellent quality and arrived very promptly.
Many thanks

7 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Susan,

Thank you so much for your kind words. It’s great to hear you were pleased with the quality of the batting and that it reached you promptly — that’s exactly what we hope for.

Many thanks for taking the time to leave a review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery

7 January 2026
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Reply from Morris Works Quilt Shop

Hi Claire,

Thank you very much for your kind review. We’re really glad to hear you were happy with the service and that your delivery arrived quickly — always good to know.

Much appreciated, and thanks for taking the time to share this. Look forward to serving you again!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great shop

Lovely fabrics. Coordinated well in the collections I bought for 2 quilts. Staff gave great advice and were very kind.

6 January 2026
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Reply from Morris Works Quilt Shop

Hi Sharon,

Thank you so much for such a thoughtful review. It’s lovely to hear that the fabric worked well together for both your quilts and that you enjoyed the fabrics from these collections.

I’m also really pleased to know the team were able to offer helpful advice and kindness along the way. That means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Loved the packaging & little notes

Loved the packaging & little notes. Makes it so much more human

5 January 2026
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Reply from Morris Works Quilt Shop

Hi Janet,

Thank you so much for such a thoughtful comment. I love that you described it as “more human” — that’s exactly what we’re aiming for. The little notes are a small thing, but it’s lovely to know they make a difference.

Really appreciate you taking the time to share this.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Karen,

Thank you for your kind review. It’s great to hear you found the service quick and efficient — that’s exactly what we aim for.

Much appreciated, and thanks for shopping with us!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good quality and came well packaged

Good quality and came well packaged. Nice touch with personalised thank you card enclosed and appreciated.

5 January 2026
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Reply from Morris Works Quilt Shop

Hi Pauline,

Thank you for your lovely feedback. It’s great to hear you were happy with the quality and that everything arrived well packaged. We’re especially pleased the personalised thank you card was appreciated — those little touches matter to us.

Thanks so much for taking the time to leave a review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very helpful retailer and order arrived…

Very helpful retailer and order arrived promptly.

5 January 2026
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Reply from Morris Works Quilt Shop

Hi Ceinwen,

Thank you so much for your kind review. We’re really pleased to hear you found us helpful and that your order arrived promptly — that’s always reassuring to know.

Thanks again for taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

The delivery was prompt and the product…

The delivery was prompt and the product exactly what I wanted.

30 December 2025
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Reply from Morris Works Quilt Shop

Hi there,

Thank you for your kind feedback. It’s great to hear that your delivery arrived promptly and that the product was exactly what you were hoping for — that’s always lovely to know.

Thanks so much for taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Looked on line for these threads came…

Looked on line for these threads came quick

29 December 2025
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Reply from Morris Works Quilt Shop

Hi Margaret,

Thank you for taking the time to leave a review. We’re glad you were able to find the threads you were looking for and that they arrived with you quickly — always a good combination.

Much appreciated, and thanks for shopping with us!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric, great selection, nice quality, fast delivery, will be ordering again very soon!

30 December 2025
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Reply from Morris Works Quilt Shop

Hi Samantha,

Thank you so much for such a cheerful review. It’s great to hear you enjoyed the fabric selection and quality, and that everything arrived quickly too — that’s always what we aim for.

We really appreciate your support and look forward to seeing you back again soon!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent servic

29 December 2025
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Reply from Morris Works Quilt Shop

Hi Mrs Dann,

Thank you very much for your kind words — it’s truly appreciated. We’re so pleased you had a good experience, and it means a great deal that you took the time to leave a review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric , wrapped well .fast despatch will definitely shop with you again.

29 December 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Nadia,
Thank you for your lovely review! I’m so glad you’re happy with the fabric and that it arrived quickly and well wrapped. It’s great to hear you’ll be shopping with us again — we really appreciate your support.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic

Fantastic. A huge selection of high quality quilting cotton fabric. My order was carefully packed and sent out quickly. Even over Christmas my email was replied to quickly.

21 December 2025
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,
Thank you for such a lovely review! It’s great to hear you enjoyed the range of quilting cottons and that your order arrived quickly and carefully packed. Even over the Christmas period, we do our best to stay responsive, so I’m really glad your email was answered promptly too. Thanks so much for taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic customer service

I ordered a zip which came very quickly, lovely quality item, well packaged. I needed some advice about it and the response from Gabrielle was wonderful - she talked me through a solution to my zip query and emailed me some video links. Such a rare pleasure to do business with a caring company like this.

29 December 2025
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Sarah,
Thank you so much for such a thoughtful and generous review. I’m really glad the zip arrived quickly and that the quality and packaging hit the mark. It was a pleasure helping you work through the zip question — sometimes a quick chat and a few visual pointers make all the difference. Your kind words about the care we take truly mean a lot, and I’m so pleased the support was helpful.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I have bought several different fabrics…

I have bought several different fabrics from this shop and the quality of the fabric has always been excellent. Its always beautifully wrapped with sturdy paper and little stickers on the paper that make me smile when I come to unwrap it .It makes it an enjoyable experience.

1 December 2025
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Reply from Morris Works Quilt Shop

Hi Deborah,
Thank you for such a lovely review! It’s wonderful to hear you’ve consistently been happy with the quality of the fabrics, and I’m especially pleased the wrapping — and those little stickers — bring a smile when you open your parcel. We really believe that unwrapping your order should feel like part of the enjoyment, so it means a lot to know that comes through. Thank you for your continued support.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service

Excellent service - really helpful - speedy delivery.

Highly recommended

22 December 2025
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Robert,
Thank you for your kind recommendation! I’m really glad you found the service helpful and that your order arrived quickly. We truly appreciate you taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great products at a great price 👌🏼

I had searched everywhere for 100% cotton batting for my oven gloves and Morris Works Quilt Shop had the perfect one at a great price!
Ordered immediately as well as some 100% cotton thread and received my order promptly a few days later 😊 Well done Morris Works 👌🏼

1 September 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jennie,
Thank you for such a brilliant review! I’m really glad we could help you track down the right 100% cotton batting for your oven gloves — that’s a project where the right materials truly matter. It’s lovely to hear you were happy with the price too, and that everything arrived promptly along with the cotton thread 😊. Your kind words and encouragement mean a lot to us — thank you for taking the time to share them.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service would use again.

Excellent service would use again.

1 December 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Dawn,
Thank you for your kind review! I’m really glad you were happy with the service, and it’s lovely to know you’d happily shop with us again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Prompt, efficient, good quality

Prompt, efficient service. Quality goods. Very satisfied customer

1 December 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ann,
Thank you for your kind review! I’m really pleased to hear you were happy with the service and the quality of the goods. It’s always lovely to know when everything comes together just right.

Warm regards,
Gabrielle & the Morris Works team

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