Banner for Morris Works Quilt Shop

Morris Works Quilt Shop Reviews 1,134

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the efficiency and friendliness of the staff, and the smooth ordering process from start to finish. People are particularly impressed with the prompt delivery, with many orders arriving quickly and often ahead of expectation, beautifully packaged with thoughtful touches like handwritten cards. The products, especially the fabrics, receive high acclaim for their excellent quality, wide selection, and accurate descriptions, making it a go-to for many. However, some people mentioned that while the online experience is great, they prefer to see fabric in person, suggesting a desire for a physical presence to complement the digital one.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality and wide... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of fabrics,... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency from selection... See more

Service

Clients share positive opinions on service, consistently praising the excellent, efficient, and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied

Rated 5 out of 5 stars

I have ordered from morris works several times. My order always arrives promptly, beautifully packaged with care, with a hand written card always in with my order. Just the little attention to detail... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have bought from Gabrielle several…

I have bought from Gabrielle several times and will continue to do so. Excellent communication, great packaging and quick delivery. Oh and a great selection. What's not to like!!!

26 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kim,

Thank you so much — this made me smile.

It’s always lovely to hear from a returning customer, and I’m so pleased you’ve continued to have good experiences with us. From the communication and packaging to the speedy delivery and fabric selection, it sounds like all the things that matter most to you are hitting the mark.

Thank you for your continued support — it really does mean a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good product

Delivery was good and really pleased with the product it's good quality and sews really nice

26 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Liz,
Thank you so much!

I’m really pleased to hear the product arrived promptly and, even more importantly, that it’s sewing beautifully for you. There’s nothing quite like working with good-quality materials that behave exactly as they should.

I hope you enjoy the rest of your project.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Brilliant

Excellent service and beautiful fabric

1 June 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

Thank you so much.

Simple, but wonderful to read! I’m delighted you were happy with both the service and the fabric.

I hope the fabric is already inspiring its next project!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

A quilters heaven

The shop has a great selection of top quality fabric and helpful staff make choosing easier.

29 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Heather,

Thank you so much — "a quilter’s heaven" is such a lovely thing to hear!

I’m delighted you enjoyed the fabric selection, and it’s wonderful to know we could help make choosing a little easier. With so many beautiful fabrics to tempt us all, an extra pair of eyes can sometimes be very helpful.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Once again super fast service with good…

Once again super fast service with good clear communication from placing the order right through to receiving. The fabric was just as shown and described on the website and feels lovely. I can’t wait to get sewing.

29 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Karen,

Thank you so much for coming back and leaving another lovely review.

I’m really pleased everything went smoothly from order to delivery, and that the fabric was exactly what you were expecting when it arrived. We put a lot of effort into our images and descriptions, so it’s always wonderful to hear they helped you choose with confidence.

And now comes the best part — getting stuck into the sewing! I hope you have great fun with your project.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fabulous stock and plenty of help

Fabulous stock and plenty of help - a brilliant shop for quilters everywhere

28 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Sue,

Thank you so much for your lovely review.

I’m delighted you’ve found both the range and the support helpful. We firmly believe that choosing fabrics and supplies should come with plenty of encouragement and advice when needed, so it’s wonderful to hear that came through in your experience.

And “a brilliant shop for quilters everywhere” is such a kind compliment — thank you.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great service

Great service. Beautiful fabric

27 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Zoe,

Thank you so much.

I’m delighted you’re happy with the fabric, and it’s lovely to hear the service matched it too.

I hope you enjoy creating something beautiful with it.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Returning customer!

Always, in my experience, purchasing from Morris Works Quilt Shop is a stress free transaction: a delightful perusal of what’s on offer, uncomplicated ordering and payment, followed by swift delivery of a first class product accompanied by a cheery little handwritten message. No matter the order size, all customers are made to feel valued. No wonder we keep coming back! Thank you 🙏

27 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Maggie,

This was such a lovely review to read — thank you.

I’m especially touched by your comment about customers feeling valued regardless of the size of their order. That’s something that really matters to us. Whether someone is buying a single item or filling a basket for a big project, we want the experience to feel welcoming, personal, and enjoyable.

And I have to admit, I rather like your description of a “delightful perusal” of the website — that’s exactly the sort of experience we hope to create.

Thank you for your continued support. Customers like you are the reason we love doing what we do.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Wadding

Good value for money, quick delivery, many thanks.

27 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Dee,

Thank you so much.

I’m really pleased you were happy with the value and that your wadding arrived quickly. Hopefully it’s already finding its way into a lovely project!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very speedy delivery of my order.I…

Very speedy delivery of my order.I found the product easy to use and made quilting a lot easier

26 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Hadyn,

Thank you so much — I’m really pleased your order reached you quickly.

It’s especially nice to hear your wadding choice made quilting easier for you. There’s nothing better than finding a product that takes some of the frustration out of a project and lets you get on with the enjoyable part.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Service and goods second to none. Will definitely be using again.

26 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jacqueline,

Thank you so much for your kind words.

I’m delighted to hear you were happy with both the service and the products. And knowing you’d choose to shop with us again is one of the nicest compliments we can receive.

We look forward to helping with your next project whenever the time comes.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely experience

Speedy, well packaged delivery and excellent customer service, care and appreciation taken with my order.

26 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Roxanne,

Thank you so much — I’m delighted you had a lovely experience with us.

It’s especially nice to hear that the care and appreciation we try to put into each order came through when your parcel arrived. Those little touches are important to us, and it means a lot when they’re noticed.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Everything

Everything, they answer the phone, packages are incredibly well packed, despatch is fantastic, staff are brillianrt, just wish they were father up North!

5 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Diane,

Thank you so much — this made me smile!

I’m delighted to hear you’ve been happy with everything from the phone support to the packaging and dispatch. Those details are every bit as important to us as they are to our customers, so it’s wonderful to know they’re making a difference.

As for being further up North... if only we could pick up the shop and move it a few hundred miles when needed! Until then, we’ll just have to keep sending parcels north as quickly as we can.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery and good products

Really quick delivery times and easy to use website. I wasn't waiting long for my fabric to arrive! Fabric good quality, looking forward to finishing my quilt with it!

7 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

Thank you so much — I’m really glad your fabric reached you quickly.

We know how hard it is to wait when you’re eager to get started (or get finished!) on a quilt, so getting orders out promptly is something we care about a great deal.

And it’s lovely to hear you’re happy with the fabric quality too — I hope the rest of your quilt comes together beautifully!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

First rate service

First rate service , easy to navigate website and extra special packaging touches.
Only downside is there seems to be a lot of out of stock items.

6 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Julieanne,

Thank you so much — I’m really pleased you found the website easy to use and enjoyed the little packaging touches as well.

And thank you too for mentioning the stock levels. Some items do disappear very quickly once they arrive, and if I’m honest, when things get especially busy behind the scenes I don’t always get things replenished / updated online as quickly as I’d like either. We’re constantly bringing new stock in though, so hopefully there’ll always be something tempting waiting when you visit!

We really appreciate both your support and your honest feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

A dangerous obsession...

Morris Works continues its dangerous campaign of selling beautiful fabric to people who absolutely do not need any more fabric. I came to browse, like a sensible adult. Ten minutes later I was panic-buying metres of gorgeous print and several entirely unnecessary ‘other bits’ because I became irrationally concerned they might go out of business if I personally didn’t support them.

Excellent quality, lovely service, and apparently a direct threat to both my self-control and storage space. Highly recommend, unless you enjoy having disposable income.

20 May 2026
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Gail,

At this point, I feel we should formally clarify that Morris Works is absolutely not responsible for emotionally driven fabric decisions made while “just browsing.” 😂

Your reviews continue to make us giggle, and this one was no exception. The idea of panic-buying fabric out of concern for our wellbeing is genuinely one of my favourite reasons anyone has ever given for placing an order.

I’m delighted the fabrics and service are continuing to live up to expectations — although I’m afraid I can offer no reassurance whatsoever regarding self-control or storage space. Those seem to be common side effects around here.

Thank you again for your continued support, your wonderful sense of humour, and for somehow making every review even more entertaining than the last.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very knowledgeable and friendly…

Very knowledgeable and friendly service. Will continue to shop from this colourful fabric store.

2 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Wendy,

Thank you so much — that’s really lovely to hear.

I’m so glad you’ve found the service both friendly and helpful, and I have to say I rather like “colourful fabric store” as a description of us 😊

We truly appreciate your continued support and look forward to helping with many more fabric choices in the future.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

First class in my books

I have just received the most carefully and beautifully wrapped parcel. This item was a simple fat quarter of linen but it felt as if I was opening the most expensive of precious gifts. Pressed fabric, enclosed in crisp tissue paper protector and an sturdy outer box. A company that takes this much care on such a simple item is first class in my books. Thank you to Natalie my packer today.

16 May 2026
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Sue,

This was such a lovely review to read — thank you.

I’m so pleased the parcel felt special when it arrived. We genuinely believe that even a single fat quarter should feel carefully prepared and thoughtfully sent, so it means a great deal to hear that came through.

And I’ll make sure Natalie sees your kind words as well — she’ll be absolutely delighted. We all take a lot of pride in the little details behind the scenes, and reviews like this really do brighten the day.

Warm regards,
Gabrielle

Rated 5 out of 5 stars

Everything about your website is…clear and easy to use.

Everything about your website is great.It is easy to use and I had no problems finding and ordering what I wanted. Also the fabric I bought is really good quality.It arrived well packaged,service was very good.

1 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mary,

Thank you so much — this is really lovely to hear.

I’m so pleased you found the website easy to use and were able to quickly find what you were looking for. We put a lot of thought into making things straightforward to browse, especially with such a large range of fabrics and supplies.

And it’s wonderful to hear you’re happy with the fabric quality as well. I’m glad everything arrived safely and that the whole experience felt smooth from start to finish.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very efficient service & beautifully…

Very efficient service & beautifully packaged.

7 May 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Rachel,

Thank you so much — I’m really pleased everything reached you quickly and smoothly.

And I’m especially glad the packaging made an impression. We do put a lot of care into how orders are wrapped, so it’s lovely to hear that came through when your parcel arrived.

Warm regards,
Gabrielle & the Morris Works team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look