Morley Stove Company Ltd Reviews 

455
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely fantastic service start to finish. My request was for a Big Green Egg XL (with extras), XL Corten steel kitchen, and to also be sent to the Isle of Man. I was issued with a quote same day... See more

Rated 5 out of 5 stars

Bertazoni isn't a cheap Italian option, but Morley were able to source the sleak, white cooker that we wanted, at a very good price! Ordering and delivery were without any issues. Sometimes, i... See more

Rated 5 out of 5 stars

Great service and excellent demonstrations for the Everhot really helped us make the right choice. Many thanks to Nicola for all her help and advice.

Rated 5 out of 5 stars

We had two wood burners fitted into our two inglenook fireplaces in our 400 year old home; one 30 years ago and the other 10 years later. Both were installed by Morley. We decided to replace one... See more

Company replied

Company details

  1. Wood Stove Shop
  2. Decoration and Interior Design Store
  3. Fireplace Store
  4. Interior Designer
  5. Stove Builder

Written by the company

Hertfordshire’s largest showroom display of the finest quality wood, bioethanol, multi-fuel, gas and electric stoves & fireplaces with full in-house installation and servicing. Official retailer of Big Green Egg, Outdoor Fires, Gozney, Ooni, AGA, Lacanche, AGA, and Everhot Range Cookers


Contact info

4.8

Excellent

TrustScore 5 out of 5

455 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(455)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Bertazoni isn't a cheap Italian option

Bertazoni isn't a cheap Italian option, but Morley were able to source the sleak, white cooker that we wanted, at a very good price! Ordering and delivery were without any issues.

Sometimes, if you feel you've got yourself a good deal, then you may wonder if there is a hidden catch - there wasn't one.

I would recommend researching their range and service(s).
We would use them again for our barn conversion.

Thank you.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service start to…

Absolutely fantastic service start to finish. My request was for a Big Green Egg XL (with extras), XL Corten steel kitchen, and to also be sent to the Isle of Man.
I was issued with a quote same day to include transportation costs, items sent two days later and received within an additional 48 hours.
Amazing prompt service, couldn’t have asked for more.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Demo

This was a really good demonstration given by Richard Maggs. We already own an Everhot but even if we didn’t we would be sold on the idea. This gave us lots of ideas of how to use our oven. The recipes were great and we learned things that we had no idea about. Thank you all for a well spent two hours .

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Everhot Demo with Richard Maggs

We had a great day on Saturday attending a cooking demonstration showing off the full potential of the Everhot cooker.
Richard Maggs demonstrated the Everhot brilliantly, and Nicola and her team looked after us all and fed and watered us well.
Thanks Nicola, we are looking forward to our future with an Everhot we have ordered with you.

28 March 2026
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

You are most welcome Simon and I'm so glad you enjoyed the demo!

Rated 5 out of 5 stars

Reliability and reputation

We had two wood burners fitted into our two inglenook fireplaces in our 400 year old home; one 30 years ago and the other 10 years later. Both were installed by Morley.
We decided to replace one of these for a more up-to-date, more efficient model.
Once again we have used Morley. The sound and expert advice given us prior to installation and the skill and knowledge of the actual installation team is just as good now as it was 30 years ago.
To all the Morley Stove team --Thank you.

Mr and Mrs Lavis

22 January 2026
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your lovely review Mr and Mrs Lavis!

Rated 5 out of 5 stars

Very good experience

Truly professional installation. No mess, no fuss, no damage and a lovely stove that fits perfectly and does its job very well. We should have done this years ago!

30 January 2026
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabulous review Peter

Rated 5 out of 5 stars

Stove installation

Excellent service from start to finish. The fitters did a fantastic job — professional, efficient, and clearly very skilled. The installation was carried out to a high standard, and the stove looks absolutely stunning. I couldn’t be happier with the result and would highly recommend this company.

22 December 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for taking the time to review us Mr Haverhand!

Rated 1 out of 5 stars

Worst customer service ever!

Worst customer service I have ever experienced. I raised concerns that my parcel was taking a very long time to arrive and that my tracking information hadnt updated in a few weeks. I was fobbed off, being told I should expect delays because it's a busy time of year. I contacted customer service several times about this, eventually ringing DPD myself, who told me the parcel had been misplaced. I contacted customer service again, clearly they had not made any effort to enquire about my parcel with dpd. I asked for a refund for the parcel that I didn't receive multiple times and was denied one due to them not receiving the parcel back. How would you expect someone to return a parcel they never received. I am no currently out over £200 for a parcel I have never received...completely unacceptable! The handling of the whole situation has been extremely unprofessional!

19 December 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Hi Charly. The courier company DPD lost your parcel which was later found and delivered. I did explain that this was not anything to do with Morley's, but we do understand the frustration. I'm glad we got it all sorted and delivered in the end. Apologies once again for the lateness and thank you for being patient.

Rated 2 out of 5 stars

Bought a log burner and had it fitted…

Bought a log burner and had it fitted in January the stove had chips in it, came and painted it. The fire didn’t draw, thought it was the chimney but finally found out it wasn’t fitted properly, too close to the wall and the chimney set the carbon monoxide alarm off. The men who came out did a good job but there has never been any apology or recognition from Morley. Wouldn’t recommend

8 December 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

We apologies for the slight issues you had on your stove installation, we always endeavour to complete any installation issues within a timely manner and are glad this was fixed and resolved for you to use your stove. Our office communication is generally very good on the feedback we receive, this was in our very busy time of our installation season so we apologies if you thought we didn’t recognise the issue you had, but we are glad we managed to get everything to a satisfactory finish for you and a good job was completed. We offer a 1year warranty on our workmanship with all installations as not every job runs 100% smoothly, and we do apologies again to you.

Rated 5 out of 5 stars

What a wonderful morning spent with…

What a wonderful morning spent with Morley Stoves and the wonderful Richard Maggs demonstrating Everhot and Aga stoves. Just great to see a consummate professional in practice. Picked up great tips and tricks which keeps my love for my precious Aga alive. I bought mine a year ago from Morley Stoves. Nicola and the team made it so easy by answering our hundreds of questions and finally ordering it. I also did my research with regards to pricing and Morley Stoves came out on top always. Thanks again

25 October 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your lovely review Ciora and see you at the next one!

Rated 5 out of 5 stars

Recently bought an Ooni Koda 16 pizza…

Recently bought an Ooni Koda 16 pizza oven. Fast delivery. It came 2 days quicker than expected, which was nice. It was by far the cheapest that I have found this pizza oven. Around £50-£100 cheaper than most places. Great experience.

25 March 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

thank you for your fantastic review

Rated 5 out of 5 stars

You can buy with confidence

Recently purchased the Ooni Volt 12 Electric Pizza Oven from Morley Stove Company, and while I haven’t had a chance to use the oven just yet, I wanted to take a moment to share my experience with the company itself.

From start to finish, the process was seamless. The website was easy to navigate, and the pricing was among the most competitive I could find online. What really stood out, though, was the speed of delivery—my order arrived promptly and well-packaged, which is always reassuring when ordering a high-value item.

Even though this review isn't about the oven’s performance (yet!), I can confidently say that Morley Stove Company exceeded my expectations in terms of customer service, pricing, and efficiency. Based on this experience alone, I wouldn’t hesitate to recommend them and will definitely consider them again for future purchases.

Highly recommended!

19 March 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for your fabulous Ooni review Neil!

Rated 5 out of 5 stars

Great service and product

Bought a new aga kettle which was much needed. Fair price and arrived promptly.

10 March 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for reviewing us!

Rated 5 out of 5 stars

1 year on and I still think this…

1 year on and I still think this company is possibly the best I have ever bought anything from.
I recommend Morley Stoves
The service and after sales service went above and beyond.
I am in customer service and have been for 30 years Morley Stoves is a company I would be proud to work for and I just wish them all the success.
It's a rare thing these days to find a company that really cares.!

17 March 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Such a fabulous review, thank you Charlotte!

You are most welcome

Rated 5 out of 5 stars

Perfect in everyway

I recently bought a new Ooni pizza over from Morley Stove. I choose them because they were the cheapest, but I did not expect the service to be such a delight.

The item was delivered extremely quickly, all was tracked and when arrived it was all in perfect order!

27 February 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabulous review!

Rated 5 out of 5 stars

We recently purchased an Ooni Volt…

We recently purchased an Ooni Volt pizza oven and some accessories from Morley Stove, great price and delivered only a couple of days later. Super efficient service and we will definitely use again - highly recommended.

4 March 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabulous 5 star review John!

Rated 5 out of 5 stars

Easy to order online

I purchased some knife sharpening accessories on line. The ordering system was easy to use and the delivery of my order was quick.
Thank you

25 February 2025
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for reviewing us!

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