Mor Furniture for Less Reviews 

Worst customer service ever. We went to order a couch and bought a specific one because they swore it would be here in 2-3 weeks. 3 weeks go by and no one contacts us. We call to try to talk to someone about it and they say they don't even have our order in the system. We show them a reciept and they are able to look it up but then tell us it won't be for another couple months. This has happened three times between my family and our extended family. We asked for a refund and now are being told we won't get one for 10 days.

Worst customer service experience EVER! Don't buy here.

We bought our new couches less than a year ago and the mechanics never worked right. We paid for 4 years warranty for repairs were denied because it came that way.

Changing my review at this point since we were told our mattress was in stock and could be delivered before our move in date, we asked this several times and specifically picked this mattress/frame/box spring because they could be delivered quickly and were available in their warehouse. Now the week we are moving in they have suddenly told us it is not in stock... even though it was when we ordered... and they expected delivery is now a week after we move into our home. Cherry on top of this cake, their rude replies when asking their customer service about our order.

UPDATE: After much back and forth they agreed to at least deliver the mattress only a day late rather than week late, even if they didn't have the box spring (even though then never bothered to tell us this). They then showed up with both the mattress and box spring which, okay sure sounds good... Except their install guys actually put together the bed frame incorrectly, SO INCORRECTLY IN FACT there was a large corner of metal sticking out about 3/4 of a foot on one side. It was even missing a bolt so would have been very obvious during setup that it was done wrong and they chose to leave it (still missing a bolt which we were not even provided) rather than tell us or reassemble the frame correctly. After they left I gouged my calf with this jagged chunk of metal they left sticking out... We ended up having to dissemble everything ourselves and putting the frame back together correctly so the giant corner of metal that was sticking out (which has left a large bloody gash in my leg) was now squared with the mattress and matching the other 3 corners.

This was by far the WORST delivery/setup furniture buying experience we have ever had, this is including 3 other appliance deliveries, a second guest bed, movers, and a couch which have all gone smoother. Zero offers from the store to refund any fees or make any apologies for the trouble.

warning! avoid this furniture company! i would give no stars if i could! take your money somewhere else! waited over 2.5 months for 2 chest of drawers $1000 each!!! they came in their own box so you can't even inspect it. i got home, opened them up and was super disappointed by how low quality and poorly built they are! the drawers were built slanted so they don't even close!!! whoever built them surely didn't give a s*** about their job! i could've went somewhere else for cheaper and better quality! save your money or use it somewhere else that it!

I dont usually review but when i saw all the bad rating then i wanted to say that i had great experience my furniture did come late but this is pandemic and financing started after the purchase. customer service was good when i asked them to replace the defected item during delivery i dont understand all the bad reviews...

I should have read the reviews before buying anything from this cheap scammers! Salesmen will promise you whatever you wanna hear I bought a sectional couch(leather) but I told the sales person I was afraid of it peeling off. They told me not to worry just buys a 4 years insurance and if it ever peeled it would be repaired or replaced. A little bit over a year and sure enough, the thing starts peeling off really bad. So I went to the Visalia store and tell the one sales man, that nice sales person had now turned into this vicious condescending guy who seemed he was the one paying from his pocket! Then I called the insurance company. You can feel right away they’re looking for ways to get out of it. So the excuse I got was since the peeling was really bad they only cover one accident and no multiple peelings AND if it peels on the seating area ITS NOT COVERED well of course that’s where’s its going to peel. So I Spent over 1100 dollars on a the worst piece of furniture I’ve ever bought! And their insurance it’s a joke and a shameless robbery. Never buying anything from Mor ever again!

They have the absolute worst customer service I have ever seen in my life. 4 different exchanges to get good product. Delivery service is a joke, can't ever get ahold of anyone. Driver lied and said he was there and no one was there. Said he waited 15 minutes and had to leave. I had left work early to be there and was sitting by the front door the whole time. I also have a ring proving they weren't there. They took the driver's word over the customers and rescheduled the delivery for Saturday. Mind you that wa as with 2 days notice and I had other plans and had already left work for the day. Customer service was of absolutely no help. Never again, if I could give zero stars I would.

The worst furniture company I have ever met.
The worst furniture company I have ever met.
The worst furniture company I have ever met.
The worst furniture company I have ever met.

One of the worst customer experience I have ever had. I will never buy from this company again. 4 months to wait for $9k worth of furniture to come in and then they tell me that I need to wait another 3 weeks for it to be delivered from their local warehouse.

This is by far the worst business I have ever dealt with. Buyer beware. They sell you a completely useless furniture care plan and then deliver damaged furniture. They refuse to come pick up the furniture. They admit it’s damaged but sorry no return policy. They want you to get something else from their store. No, I don’t want any of the crappy stuff. The delivery guys were very hard on the furniture in my house. A dresser I have was damaged. The nightmare goes on and on.

After purchasing and wait over 2 months. I decided to pick the furniture up and save that fee - as soon as the furniture left the warehouse I took possession and it is now mine. They have a no refund return policy (which I was unaware of and didn't read the fine print, wasn't particularly brought up too me either) I get home and it's not what I ordered completely. I mixed the recliner colors up when I scheduled the order for some splash. When I open at home all the same color and now since I took them home and it is now mine and is against they're policy for return.

Go figure I get home and it doesn't fit and look exactly. I attempted to call in but that doesn't exist, and so was explained at the store they have a no return policy. Say goodbye $2400 for a couch and recliner that was wrong to begin with and then no returns. Doesn't hurt my feelings at all to not do business with them again. I have spent close to $10000 over the life of doing business with them. See ya...

If I could give Mor Furniture less than one star I would. Not only is the majority of our furniture falling apart after just over a year but we bought the extended warranty and it turns out to be less than useful. We had to call for some damage and with COVID we had a hard time getting a hold of anyone there and when we finally did we reported damage on three items and since we reported all of the damage at once we were told by a VERY condescending man named Matthew Phillips that the claim was denied simply because we reported it all at once!! I highly suggest you shop ANYWHERE but Mor Furniture if you want any type of quality and customer service.

Bought a sectional sofa in Dec 2020 and ETA for delivery was given as Feb 18th. With no intimation or updates I called to check delivery status and was told delayed until March. After agreeing for part delivery now the status has changed to May for remaining parts of sofa. Sad and with an average product I would totally avoid these unprofessional business.

I bought a bedroom set 1 months ago and the dresser came damaged. I called to have it replaced and they brought three other dressers out and every last one of those were damaged and let me remind you that was three separate trips. I went back to the store and spoke with the store manager each time and he assured me on 3rd delivery my dresser would be checked out before delivered and Of course it was not. The delivery driver told me that they tell us that but is not checked out.... Delivery service is horrible they do not take care nor do they care about the merchandise before it reaches your home. I will never buy anything else from Mor Furniture. Worst service ever! Let me not forget delivery service fees are outrageous. Delivery is based on what you spend. I spent over $3,000 so my delivery free was 300 +. That was ridiculous. They do not explain to you how much their delivery fees are, nor do they explain the miscellaneous fees. I am so upset with this company. I also spoke with synchrony Bank who qualify me for their credit card. My advice to anyone is to avoid that store. By the way the store manager was nice but nasty. He also had the nerve to ask me to let them bring another dresser out and also if I wasn't happy to look and find something else..... also today they came to pick up the entire bedroom set including the lamps. They were supposed to call me an hour before pick up and of course they call me 10 minutes prior. I told him I was at work and if he could wait 30 minutes he said no and there wasn't a note specifying that he was to call me an hour before. I told him will he needs to call more he told me he does not work for Mor. I was so upset but their contract it out. Also when they came to look at my furniture they told me they could Patch It Up! I was Furious! I told him I did not spend $3,000 for you to patch up anything for me. The guy that came out till me if I return the dresser it will be taken out of the delivery person fee and he didn't want that to happen, What nerves. I can go on and on and on but all I can say is go elsewhere

I purchased 2 easy chairs 2 years ago and they're falling apart because they're poorly constructed and lean to one side. Their sales people are good because they work on commission so their livelihood depends on your purchase(s). Due to the poor construction of the chairs, I would never buy from them again and advise to people check for quality.

DO NOT BUY FROM THIS COMPANY! We ordered our sofa loveseat weeks ago to be delivered this week. They called us and said it was 2 weeks back ordered. Now they emailed me and said they were 3 months out. They take your money and lie about the delivery date so you would buy their furniture knowing it will take months and months to receive your furniture, meanwhile they are still collecting interest on the money you paid for an item that will take months to receive

Company advertised no interest for 4 years. As soon as I had an acct number I started making monthly payments and didn’t miss a month until Sept 2020 when I was told a manager would call me. I waited and called back each week and was on hold for hours.... literally hours trying to clear up issues. I paid off the furniture amount in Oct 2020 and company then charged hundreds of dollars in late fees $348 NOT INTEREST... late fees ... though I went years without a bill telling me what day payment was due. Don’t trust the advertising of this company... though they say they aren’t going to charge interest for years they find a way to get extra money and ruin your credit. I tried multiple times to get in contact with company.

Worst furniture you can buy. In just a few months, breakfast table is shaking and unstable and sofa is sagging such that it’s impossible to even sit on it comfortably. Don’t waste your money on this store.

Don’t buy from them I see why they’re going out of business . Desk never came . Ordered 3 months ago and still dead silence