I could not buy a Deutschland-ticket for the trains. After doing the payment process, nothing happened, probably the payment went wrong somehow. But i got no confirmation/notification of anything, and... See more
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This app is fantastic if you read up on the rules and know what you are doing. I ordered a DE ticket for 1 month only. I simply bought it BEFORE 10 July and cancelled the subscription immediately. It... See more
Hello! I am writing to you because your support email rejected my refund request due to a technical error in your app.On May 31st at 15:28, I tried to purchase a Deutschlandticket for June. Due to a s... See more
I love this company! Their Deutschlandticket subscription is just a huge solution to all those bureaucratic paperwork problems. I am glad that the cancellation period is up to 1 day before the new mon... See more
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Company details
Written by the company
mo.pla – Die Mission Mit smarten digitalen Lösungen gestalten wir die Zukunft öffentlicher Mobilitätsangebote neu. Nachhaltig attraktiver, flexibler und effizienter. Nicht nur in Ballungsräumen sondern ganz bewusst auf dem Land. Einfach überall. Hierbei bieten wir eine KI basierte Mobilitätsplattform mo.pla an sowie den Vertrieb des digitalen Deutschland Tickets und dem Deutschland Jobticket für Unternehmen.
Contact info
Wankelstraße 5a, 86356 , Neusäß, Germany
- info@mopla.solutions
- mopla.solutions
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 1 month
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Hello,
Hello,
Everytime i travel to Germany for family visit, many disruption occurs, and the frequent train delays left us in the half of the way.
Some train's power sockets are not working, and the toilets are not well supplied.
I will not recommend it
I will not recommend it. They do not respond flexibly to requests from old clients.
My honest experience with this Mopla is…
My honest experience with this Mopla is that I have been enjoying your service interrupted and without any disappointment.you render the best services.
Nice app, nice support
Mopla app is fantastic! The user-friendly interface and seamless functionality make it a joy to use. I especially appreciate the thoughtful design that enhances the overall experience. Keep up the great work!
They also went above and beyond to address my subscription issue individually. I must say, their customer support is absolutely outstanding!
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