Moovers Mobility Lovers Reviews 460

Very good service & very helpful & smiling 😊
We will be back x

Everything went smoothly, cars are in very good condition, prices cery attractive comparing to competition. Highly recommended 😊

Moovers provided a great service which was smooth and easy to use.
The staff were very helpful and supportive.
I look forward to using Moovers again.

How car rentals should be! Car was very clean and well presented and the staff were polite and friendly. The pre-inspection was thorough and we were emailed photos of the car. We were also encouraged to take our own photos and/or videos.

Returning the car was straightforward and we were on the shuttle bus back to the airport (Alicante) within about 10 minutes, following an inspection of the car to confirm all was well and that the fuel was the same level as at the start of the hire.

Just two small conditions that I would have liked to have been different. Firstly, they have a policy of returning the car with the same fuel as at the start of the hire. We literally drove 400 metres from the compound before the fuel gauge dropped a bar, and we probably overfilled to ensure the tank showed 3/4 full on our return. A full-to-full policy is easier to implement. Secondly, there was a fairly conservative daily mileage allowance. We were well inside this (we did less than 100km and the allowance was I think around 480km for three days), but would consider other providers if we were planning to extensively explore the area in future.

Overall, a positive experience and we wouldn’t hesitate to use Moovers (Alicante) again, so long as we were planning on staying local.

Very good service as always , we only rent with one company . See you next week

Jesus was excellent .. great service

Friendly and effi

Excellent. Quick and friendly service. No hard sell, honest and open communication. The car was very new, clean and excellent

This is the absolute best service and car I have ever had in all my trips to Spain.
The service the ladies gave was first class and communications were faultlesss.
Will definitely use on next trip.

Very communicative prior to and on the day of rental. Helpful staff, and easy processing - no stress. Had booked a wee Fiat 500 (which we love) and it was a good car. Recommended 👍

Everything is perfect as always.
Good 5 🌟🌟🌟🌟🌟 company.

Easy to book, excellent and fast transfer key’s are in the car no waiting rows.

Fantastic man helped me when I arrived.. His wife helped me when I returned the car. Thank you

I've used Moovers several times and it's always been a great experience.

Great experience. We have rented a car from Moovers twice and both time was without any issues. All from start to finish was spot on. Recommended!

We booked through 3rd party broker Zest, all communication with Moovers was great, we checked in online before arrival which was efficient. We were collected from the airport and had a smooth transition with the car, there was an attempt at upselling but we didn't take out any extra insurance. We were given a brand new Renault Cleo (upgraded?). On return was when the experience went downhill, we arrived back to the office this morning, to be told the car had a chip on the windscreen which it did, but you could clearly see from the pictures taken when collected it was there already which the young man dealing with us agreed, unfortunately the manager didn't agree, then a lady turned up who apparently was the owner, she then had to call someone, it was very stressful, we clearly told them we were not paying for anything because you could clearly see in the pictures the chip was already there. After about 20 minutes which seemed longer and lots of toing and froing with different people, they agreed the chip was there already and allowed us to leave. Make sure you take pictures as well as them when collecting car. We feel this happened because we didn't buy there additional insurance when we arrived? But who knows, it left a bitter taste in our mouths and we wont be using them again.

We hired a car from Moovers on our first trip to Benidorm. They were absolutely fantastic from the minute they dropped us off at the airport to the minute they dropped us off. They were very professional and spent as much time checking the car before we took it as they did when we returned it.
I wouldn’t hire from anywhere else after such a great experience

Very disappointing experience with Moving Mobility. I made a reservation in advance and paid upfront expecting the total price to be around €30 for the whole rental period with insurance. When we arrived to pick up the car, the staff suddenly claimed that we must buy their additional insurance, which increased the price to about €120. This requirement was never clearly communicated during the booking process.

When we questioned the unexpected extra charges, the employees showed no willingness to help or find a solution. Instead, they simply said they would cancel our reservation. Even worse, the upfront payment we made has still not been refunded.

This felt very unprofessional and misleading. If you plan to rent from this company, be careful about hidden costs and unclear policies. Based on our experience, I would not recommend them.

This is a rental company that takes what it's doing seriously. Flexible, adaptable, friendly and clearly concerned to deliver a high quality service. The hire car itself was of very high quality and in extremely good condition.