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Mooved UK Ltd Reviews 107

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their willingness to go the extra mile. Many people found the service to be excellent, noting the efficiency and smooth process, especially regarding quick arrangements for viewings and updates. The customer service is frequently described as outstanding, with prompt and clear communication, and agents who are always available to answer questions and provide guidance. However, some people were dissatisfied with the service, mentioning that agents were unprofessional and unhelpful, leading to delays and a lack of progress in selling their property. These customers also reported having to constantly chase for updates and felt that the company did not do everything possible to facilitate a sale.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently praising the professional, open, and friendly... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the clear, timely,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the prompt and... See more

Customer communications

Users describe positive interactions with contact. Customers frequently praise the fantastic communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience working with Andrew. From start to finish, he was professional, knowledgeable, and genuinely committed. His communication was clear and timely, and he always went the e... See more

Company replied

Rated 5 out of 5 stars

I received a professional, open, and friendly service from the team at Mooved. James took the time to explain the whole process and answer all of my questions — and I had a lot! Everything moved quick... See more

Company replied

Rated 5 out of 5 stars

We enquired about selling our rental property with sitting tenants. From the outset James was very helpful explaining the process carefully and following that up with a simple guide as to how the pro... See more

Company replied

Rated 5 out of 5 stars

We had a very difficult probate situation which had been on-going for a number of years and involving court proceedings so when we finally got to the point of selling the house, we just wanted it deal... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Agency
  3. Real Estate Consultant

About Mooved UK Ltd

Written by the company

Sell your Property for free About Us Get in touch
We offer a simple, straightforward, stress-free and transparent service when selling your home. There are no fees, no agency costs, and we cover legal fees introducing you to fast-sale solicitors whose reputation exceeds expectations. Utilising our vast national network of property investors we match your property to motivated buyers who are pre-vetted within our database. This simplified process avoids the headache, stress and pitfalls of dated methods used by online and local estate agencies.

Contact info

Promotion box for Mooved UK Ltd

Get a fast, no-obligation property offer

from trusted and established property buyers.

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I recently moved with Mooved and they…

I recently moved with Mooved and they were really simple and easy company to deal with.

5 September 2023
Unprompted review
Mooved UK Ltd logo

Reply from Mooved UK Ltd

Thank you for sharing your experience! We're delighted to hear that your move with Mooved was straightforward and easy. We appreciate your feedback. Regards from all of us at Mooved.

Rated 5 out of 5 stars

Efficient and friendly

Efficient and friendly!

Once you’ve experienced the ‘Mooved’ way, you won’t experience any better, anywhere.

Perfect.

21 September 2023
Unprompted review
Mooved UK Ltd logo

Reply from Mooved UK Ltd


Thank you for such a glowing review! We’re thrilled to hear you found our service efficient and friendly. It’s fantastic to know that the ‘Mooved’ way made such a positive impression. :) All the best from all of us.

Rated 5 out of 5 stars

James and Richard

James and Richard, are very knowledgable and help every step of the way, thanks

28 September 2023
Unprompted review
Mooved UK Ltd logo

Reply from Mooved UK Ltd

Thank you for your lovely feedback! We're so glad to hear that James and Richard were able to assist you every step of the way with their knowledge and support. We appreciate your kind words.

Rated 5 out of 5 stars

5 star

Great service, friendly staff.

10 September 2023
Unprompted review
Mooved UK Ltd logo

Reply from Mooved UK Ltd

Thank you for the 5-star review! We’re delighted to hear you enjoyed the service and found our staff friendly. Your feedback means a lot to us, Thanks again from the Mooved team.

Rated 5 out of 5 stars

James and Richard offered all the help…

James and Richard offered all the help I needed in selling my property. Great service!

25 August 2023
Unprompted review
Mooved UK Ltd logo

Reply from Mooved UK Ltd

Thank you for your kind review! We're thrilled to hear that James and Richard were able to provide all the support you needed during the sale of your property. It’s wonderful to know you were happy with the service, and we appreciate your feedback! Thanks again from all of us at Mooved.

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