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Mooved UK Ltd Reviews 107

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their willingness to go the extra mile. Many people found the service to be excellent, noting the efficiency and smooth process, especially regarding quick arrangements for viewings and updates. The customer service is frequently described as outstanding, with prompt and clear communication, and agents who are always available to answer questions and provide guidance. However, some people were dissatisfied with the service, mentioning that agents were unprofessional and unhelpful, leading to delays and a lack of progress in selling their property. These customers also reported having to constantly chase for updates and felt that the company did not do everything possible to facilitate a sale.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently praising the professional, open, and friendly... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the clear, timely,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the prompt and... See more

Customer communications

Users describe positive interactions with contact. Customers frequently praise the fantastic communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience working with Andrew. From start to finish, he was professional, knowledgeable, and genuinely committed. His communication was clear and timely, and he always went the e... See more

Company replied

Rated 5 out of 5 stars

I received a professional, open, and friendly service from the team at Mooved. James took the time to explain the whole process and answer all of my questions — and I had a lot! Everything moved quick... See more

Company replied

Rated 5 out of 5 stars

We enquired about selling our rental property with sitting tenants. From the outset James was very helpful explaining the process carefully and following that up with a simple guide as to how the pro... See more

Company replied

Rated 5 out of 5 stars

We had a very difficult probate situation which had been on-going for a number of years and involving court proceedings so when we finally got to the point of selling the house, we just wanted it deal... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Agency
  3. Real Estate Consultant

About Mooved UK Ltd

Written by the company

Sell your Property for free About Us Get in touch
We offer a simple, straightforward, stress-free and transparent service when selling your home. There are no fees, no agency costs, and we cover legal fees introducing you to fast-sale solicitors whose reputation exceeds expectations. Utilising our vast national network of property investors we match your property to motivated buyers who are pre-vetted within our database. This simplified process avoids the headache, stress and pitfalls of dated methods used by online and local estate agencies.

Contact info

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Get a fast, no-obligation property offer

from trusted and established property buyers.

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I had a great experience with them…

I had a great experience with them buying my first house. They were absolutely brilliant throughout the whole process. Andrew, who looked after us, was always available whenever we needed any help. Made the whole thing so much easier. Would definitely recommend!

18 December 2025
Unprompted review
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Reply from Mooved UK Ltd

Thanks so much for your lovely review! We're really pleased to hear your first home-buying experience went smoothly and that Andrew was such a great support throughout. We’ll be sure to pass on your kind words to him. Wishing you all the best in your new home!

Rated 5 out of 5 stars

James Harrison - What a star!

I've been dealing with James at Mooved UK for the last few months, I can honestly say he has been amazing. I can be a little hard to get hold of at times, but he always calls back or leaves me a detailed voice mail - so I may call at my convenience.
He has gone above and beyond for me, and is a real credit to the company.
James is always consistent, friendly and transparent. 10/10 for James and I would definitely use again, in the future. I wholeheartedly recommend.

23 January 2026
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're thrilled to hear how well James has supported you – he truly is a valued member of our team. It's great to know his efforts and communication made such a positive difference. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

I want to give a huge shout out to…

I want to give a huge shout out to Andrew Hegarty. He has been nothing but amazing with us. As first time buyers, we haven’t had the best luck with properties, but the difference between Mooved and other estate agents we’ve dealt with is honestly night and day Mooved is truly top tier.

They’re professional while still being friendly and approachable, and Andrew in particular is a real credit to the company. Throughout our buying journey, there were times when it genuinely felt like it was us and Andrew against the world. Having someone who truly has your back makes such a difference, especially when the buying process can be so tough. Andrew has gone above and beyond and even more so than our own solicitor, who we’re paying for!

So thank you, Andrew. We’re genuinely gutted that you probably won’t be the friendly estate agent for the home we eventually buy.

If you go through Mooved and see Andrew’s email pop up in your inbox, you can be confident you’re in very good hands.

5 January 2026
Unprompted review
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Reply from Mooved UK Ltd

Thanks so much for your wonderful review! We're delighted to hear how much Andrew's support meant to you during your journey as first-time buyers. It's clear he made a real difference, and we'll be sure to pass on your kind words to him. Wishing you all the best as you move forward. Thanks again from all the team at Mooved.

Rated 5 out of 5 stars

Supportive and approachable agent

Some of the big agents move at a slower space to respond to your questions but Andrew the agent in this company was a superstar and I will definitely recommend him to anyone.

14 January 2026
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Reply from Mooved UK Ltd

Thank you for your lovely feedback! We're so pleased to hear that Andrew made such a great impression, he'll be delighted to know he made a difference. Thanks again for your review.

Rated 5 out of 5 stars

Very helpful and good people

Very helpful and good people. Whenever needed to ask they were there to respond. Very profional

5 December 2025
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Reply from Mooved UK Ltd

Thanks so much for your lovely feedback! We're really pleased to hear you felt supported and well looked after throughout. It's great to know our team was there when you needed them.

Rated 5 out of 5 stars

It’s been a fantastic experience with…

It’s been a fantastic experience with Mooved, they are professionals and know exactly what they are doing. Their staff is very polite and supportive, they always responded positively whenever I approached them during the entire process of buying the property. I especially want to thank Andrew Hegarty for his continuous support from start till end.

12 December 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're delighted to hear you had such a positive experience with our team, and Andrew will be especially pleased to know his support made a difference. Wishing you all the best from all of the team at Mooved.

Rated 5 out of 5 stars

Brilliant estate agency!

From start to finish, Andrew and Layla have been very helpful, approachable and supportive with our purchasing journey. When the process has slowed down they’ve nudged and chased, to ensure as swift a conclusion as possible. I wouldn’t hesitate to recommend Mooved to anyone looking to buy or sell a property.

12 December 2025
Unprompted review
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're delighted to hear that Andrew and Layla made your experience a smooth and supportive one. Thanks again from all of us at Mooved.

Rated 5 out of 5 stars

I really cannot thank Andrew and the…

I really cannot thank Andrew and the team at Mooved enough. What has been a really tough year trying to sell my old property was made so simple when Mooved got involved. I honestly cannot recommend them enough, they will go above and beyond to help you and are there every step of the way.

3 December 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're really pleased to hear that Andrew and the team were able to make a tough year feel a little easier. Your recommendation means a great deal to us, and we’re so glad we could support you through the process.

Rated 5 out of 5 stars

James was really helpful and is really…

James was really helpful and is really good at explaining the system .
Felt confident that Mooved would do a good job

1 December 2025
Unprompted review
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Reply from Mooved UK Ltd

Thanks so much for your kind words! We're really pleased to hear that James made things clear and helped you feel confident in choosing Mooved. We'll be sure to pass on your lovely feedback to him.

Rated 5 out of 5 stars

Brilliant experience viewing a property

I had a brilliant experience viewing a property with Mooved. James was my main point of contact and he was professional, courteous, friendly, and incredibly helpful from start to finish. I’d definitely view with them again.

28 November 2025
Unprompted review
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Reply from Mooved UK Ltd

Thank you so much for your lovely feedback! We're really pleased to hear you had such a positive experience with James and that you felt well looked after throughout. We’d be delighted to help you again in the future.

Rated 5 out of 5 stars

Strategic, Skilled, and Reliable

Layla is a highly professional consultant known for her clear communication, strategic insight, and consistently reliable results.

1 December 2025
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Reply from Mooved UK Ltd

Thank you for your kind words about Layla, we're so pleased to hear she’s made such a positive impression. Her professionalism and dedication really shine through, and it's lovely to know they've had a strong impact on your experience. All the best from the team at Mooved.

Rated 5 out of 5 stars

Truly a miracle

It is hard to put into words our appreciation towards Mooved and the help they gave us during the sale of our property! At a point when everything seemed hopeless they went above and beyond to make the sale work it was quite unbelievable! They worked so hard and when the completion day came it was quite overwhelming! I feel so fortunate that I came across Mooved and after dealing with constant estate agents who proved quite useless they were a breath of fresh air !
They are friendly polite and very understanding and I even got a phone call on the day of completion to congratulate us and I just thought that was so thoughtful. Selling a house is a massive stress and doesn’t alway run smooth so who you are putting in charge makes a massive difference . I had a conversation with one of the team about there was a glitch in the process I used the phrase “ miracles do happen “ and I think finding these guys truly was a miracle thankyou for everything you have done !Forever grateful.

28 November 2025
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Reply from Mooved UK Ltd

Thank you so much for this heartfelt review, it truly means the world to us. We're so glad we could be there for you during such a stressful time and help turn things around. Knowing our team made a real difference and helped ease the process is exactly why we do what we do. We're incredibly grateful for your kind words and wish you all the best in your next chapter!

Rated 5 out of 5 stars

Very good ok

21 November 2025
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Reply from Mooved UK Ltd

Thank you for taking the time to submit your review. All the best from the team at Mooved.

Rated 5 out of 5 stars

Great company

Great company always kept well informed from start to completion. All the staff are caring and professional I mainly dealt with Andrew Hegarty who is a diamond nothing too much trouble and I thank him for that. All the staff Daniel Richard Layla excellent at what they do. Thank you all so much. KL

21 November 2025
Unprompted review
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Reply from Mooved UK Ltd

Thank you for your lovely feedback! It's fantastic to hear you felt well supported throughout, and we’re especially glad the team made such a positive impression. Your kind words mean a lot to us. All the best from the team at Mooved.

Rated 5 out of 5 stars

Sold my house quickly and efficiently…

Sold my house quickly and efficiently and the team were very professional at handling difficult situations especially Andrew, I would definitely recommend them and will use them in the future

26 November 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're really pleased to hear everything went smoothly and that Andrew and the team were able to support you through the process. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Amazing Service

Andrew sold me a property. Amazing work. He was in contact with me daily giving me updates and helping me with the entire process. An amazing communicator between me and the seller. Helpful and answered all my house related questions. I was able to reach him quickly. Really polite, friendly and knowledgable. Would recommend the company. Even after the sale Andrew has been happy to answer any questions I have had. Thank you to Andrew.

21 November 2025
Unprompted review
Mooved UK Ltd logo

Reply from Mooved UK Ltd

Thank you so much for your lovely review! We're delighted to hear how supportive and communicative Andrew was throughout your journey, it's great to know he made the process smooth and stress-free. We really appreciate your recommendation and kind words! All the best from the team at Mooved.

Rated 5 out of 5 stars

We had a very difficult probate…

We had a very difficult probate situation which had been on-going for a number of years and involving court proceedings so when we finally got to the point of selling the house, we just wanted it dealt with quickly. The team at Mooved were very understanding and did everything they could to help us get the sale across the line. It really felt like they were part of our team. If you need a quick sale dealt with by genuinely nice people who will bend over backwards to help then try Mooved.

30 July 2025
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Reply from Mooved UK Ltd

Thank you for your kind words. We're really pleased we could support you through such a challenging time and help bring things to a close smoothly. It means a lot to hear you felt we were part of your team. Wishing you all the best for the future.

Rated 5 out of 5 stars

Andrew and James were fantastic all the…

Andrew and James were fantastic all the way through.
we had encountered some problems with the tenants i had in there at sale and they were great in liaising with them after discussions with myself. I would recommend all of the team to my friends.

13 November 2025
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Reply from Mooved UK Ltd

Thank you for your lovely review! We’re so glad to hear Andrew and James supported you so well, especially through the challenges with the tenants. Thanks again Calvin.

Rated 4 out of 5 stars

We ended up selling the house with an…

We ended up selling the house with an estate agent but found them to be helpful and not too pushy

18 November 2025
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Reply from Mooved UK Ltd

Thank you for sharing your experience. We're glad to hear you found the team helpful. All the best and thanks again for taking time to review us.

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