Moon Roast Coffee Reviews 673

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the products, highlighting the rich, smooth, and perfectly balanced flavors of the coffee. Many appreciate the prompt and efficient delivery service, noting that orders arrive quickly and are beautifully and securely packaged. The overall service is frequently described as excellent, with consumers enjoying the ease of ordering and the consistent satisfaction with their purchases. However, some customers also noted issues with delivery times, mentioning that their orders took longer than expected to arrive. A few reviewers also expressed dissatisfaction with the roasting of certain products, finding them to be over-roasted.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the fantastic flavor and... See more

Quality

People report positive experiences with quality, consistently praising the fantastic flavor and freshness of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and prompt... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found ordering to be a breeze,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Based on these reviews

Rated 5 out of 5 stars

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... See more

Company replied

Rated 5 out of 5 stars

I do like starting my day with a cup of decent coffee. So I tried a few different bean suppliers (I like grinding my own at home). Moon Roast have been the best so far. They don't have a massive selec... See more

Rated 5 out of 5 stars

Thank goodness for Moonroast! I got a new grinder for my coffee machine & thought the grinder was no good as I couldn’t get a decent cup of coffee. I remembered having a cup of moonroast at my local c... See more

Company replied

Rated 5 out of 5 stars

Ruined Costa for me. Since getting an espresso machine and finding moon roast coffee merchant. I no longer enjoy coffee shop coffee from chains which is both a good and bad as it saves me money which... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop

Information provided by various external sources

We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

673 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Fantastic

Fantastic
Just drinking the Ethiopian coffee- delicious

17 April 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for your review! We are delighted to hear you are enjoying the Ethiopian coffee ☕

Rated 5 out of 5 stars

Good coffee and service

Coffee flavour is fantastic and coffee is always freshly roasted. Monthly subscription delivery is always on time. Very good service and product.

14 April 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for your kind review! We are thrilled to hear that you are enjoying our coffee and that the subscription is working well for you!

Rated 5 out of 5 stars

great delivery service

great delivery service - lovely tasting smooth coffee - would love for the pods to be varied in bean origin

22 March 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you for your great feedback! We appreciate the suggestion on pod variety too and will definitely take it on board.

Rated 5 out of 5 stars

Amazing Coffee!

Amazing Coffee! Highly Recommended! Great customers experience as well!

4 April 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you for your review! We are thrilled to hear that you are enjoying the coffee and had a great experience with us!

Rated 3 out of 5 stars

Finely ground?

I bought a pack of Moon Roast Moonshot ground coffee today for my stove top coffee maker. I think it must have been the wrong grade of ground coffee for a stove top - not finely ground enough - as it produced a weak cup of coffee.

17 March 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you for your feedback and we are sorry to hear the coffee didn’t extract as expected.
Our QC Manager will investigate this and check the grind size to ensure it is properly suited for stovetop. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, excellent coffee for our bean to cup espresso machine

27 February 2026
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thanks for the great feedback! Enjoy the coffee! ☕

Rated 5 out of 5 stars

Great company to deal with and shipping…

Great company to deal with and shipping was quick, Also they produce the best coffee beans i have tasted

4 March 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you for the great feedback! It's fantastic to hear you are enjoying the coffee beans. We really appreciate your support!

Rated 5 out of 5 stars

Great web site

Great web site , fast and efficient , fantastic coffee.

27 February 2026
Unprompted review
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Reply from Moon Roast Coffee

Thank you for your review! We are really glad you found the website fast and easy to use, and that you enjoyed the coffee too!

Rated 5 out of 5 stars

Brilliant product

Brilliant product. The coffee is out of this world. Absolutely love it and the different coffees are all lovely

26 February 2026
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you for such a great review! Glad you are enjoying our coffee!
Best wishes from Team Moon Roast

Rated 5 out of 5 stars

Quick and easy

Quick and easy - gorgeous coffee.

20 February 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

We are so pleased you found everything quick and easy and that you’re enjoying the coffee! ☕

Rated 5 out of 5 stars

Best beans by far

Best beans by far! So glad to subscribe to this excellent company. Always freshly roasted too!

15 February 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for the amazing review!
We are thrilled to hear you are loving the beans and that you have chosen to subscribe.
Here’s to many more freshly roasted, delicious cups ahead! ☕️

Rated 5 out of 5 stars

Delicious coffee

Best coffee I’ve EVER tasted!
Maybe it’s the hint of chocolate!
Tasted this at Meadow in Stockbridge and just had to buy it..
Now, one subscription later, it’s all I drink..☕️☕️

13 February 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Wow — what an amazing review to read!
We’re so glad you discovered us and it is now your go-to coffee (and that you’ve joined us on subscription!)
Here’s to many more delicious cups ahead — thank you for your support! ☕️

Rated 5 out of 5 stars

Very impressed

Very impressed!
Choice of coffee is great. Freshly roasted. Very fast delivery. Very nice packaging. Glad I have stumbled on Moon Roast and will definitely be ordering again

28 January 2026
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for the lovely review! We are thrilled to hear you enjoyed the coffee!

Rated 5 out of 5 stars

Fresh, well-roasted coffee with great flavour balance

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in milk drinks. I’m more of a latte drinker than an espresso fan, and these beans worked beautifully for that style. You can tell the coffee is freshly roasted and carefully handled. Lunar especially stood out - rich, smooth and perfectly balanced.

Highly recommend Moon Roast - great quality and freshness in every bag!

29 January 2026
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thanks so much for the kind words! We’re really happy you enjoyed all three coffees, especially Lunar. Great to hear they worked beautifully in milk drinks and that the freshness and balance came through. Really appreciate the recommendation and support ☕

Rated 5 out of 5 stars

Great coffee …

Great coffee and look forward to my subscription every two months

26 January 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you! We are so happy to hear you’re enjoying our coffee!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great coffee. What more could you want!

29 December 2025
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thanks so much! We are thrilled you loved the coffee—and that it arrived nice and speedy!

Rated 4 out of 5 stars

Tried a new batch and was totally different

26/03: Received a new batch from Moon Roast which was much much better and not bitter at all. Will be ordering soon another one!
12/01: Thanks fo your prompt reply. I couldn't find a way to reply to your response so adding here: Order #30881. I also received a separate 350gr Med/Light IHCafe90 from same Limpira region and bean is much lighter with fruity tones. 13/01: yes you can use my email address.08/01:Not happy with the coffee roasting. Too dark and it was labelled med-light? The flavours do not match what’s in the bag. Woody, nutty, bitter instead of Pineapple, passion fruit. I know we can all taste differently but I found this to be quite extreme. I believe, on average the roasting level to be too long/high.

8 January 2026
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Good Morning Gennaro, we apologise you are not satisfied with your coffee. We value any and all feedback to make improvements, if you could kindly provide an order number or roast date - we will have our quality control team investigate and come back to you as soon as possible.
Thank you
MR Team

ii. Thank you for getting back to us Gennaro - would it be ok to send a message to the email address associated with your order? Our QC team is performing some analysis today and we would like to keep in touch with the results.
Thanks
MR Team

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