moonpreneur.com Reviews 154

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers had a great experience with this company. Many customers praise the staff for their patience, knowledge, and ability to make learning enjoyable and interactive, keeping children engaged and focused. The user experience is often highlighted as positive, with children showing excitement and increased confidence in building, experimenting, and learning new concepts. The product is well-regarded for its ability to motivate creativity, sharpen presentation skills, and provide a structured learning experience in subjects like robotics, coding, and math. Reviewers also appreciate the clear, step-by-step instructions and the provision of resources for further learning. However, some customers also noted inconsistencies in the service, such as frequent teacher changes, lack of follow-ups on assignments, and poor communication regarding class removals. There were also concerns about the program not meeting expectations in terms of hands-on guidance, addressing doubts, and the delivery of promised features like MoonBattle.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising instructors for being patient, engaging,... See more

User experience

People report positive experiences with user experience, highlighting that sessions are structured, easy to... See more

Product

Clients share positive opinions on the product, with many describing it as an "incredible experience" that... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting the patience, knowledge, and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son has been on the class for year and a half, he enjoys it, except the power skills class which can be a little repetitive. I would like to have a better understanding of the curriculum, a syllab... See more

Rated 4 out of 5 stars

This is in one class my kid is most excited to join, his has generated interest in robotics and class is funfilled with other kids which he enjoys.The only reason i gave 4 star is we have seen teacher... See more

Rated 4 out of 5 stars

The content of the robotics class is good and innovation. I appreciated their step by step approach. I do love the show and tell aspect. It motivated children to be creative, apply what they have lear... See more

Rated 5 out of 5 stars

Here’s a polished, friendly review you can use: ⸻ My son really enjoys his robotics class! The instructors are patient, knowledgeable, and make learning fun. He has learned so much already — fro... See more


3.9

Great

TrustScore 4 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moonpreneur is a fun and interactive…

Moonpreneur is a fun and interactive learning platform for kids who loves technology. My daughter is really enjoying her robotics class where she is learning to program MicroBit using Python. I am sure this is just the beginning of her robotics and coding journey. Thanks team Moonpreneur.

19 March 2025
Unprompted review
Rated 1 out of 5 stars

They are fake

They are fake. They will schedule in person classes in your and last moment they will say that in person classes moved to online due to unforeseen issue. They trick you and also make 100s calls. Be careful

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Inspiring Robotics Sessions – A Must for Kids!

I attended a free robotics workshop on January 12th in Langley with my 8-year-old son. We initially signed up for four free sessions, and after seeing how much he enjoyed it, we decided to enroll him in a yearly subscription along with two of his friends. All three absolutely love the sessions and eagerly look forward to them every Sunday morning. There's a real need for this kind of education in the UK, and I highly recommend it!

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience with Project Part of the learning.

Although my son was good in Math I wanted him to excel in Coding as well so I checked one of their In person Workshop. The game part of the workshop was really great. They used a simulator for initial learning.

Six months down the line we have the real kits. They did not charge for the kits. I am now waiting for the project in the final 3 months. Will be renewing him next year as well.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest company with scammy business…

Dishonest company with scammy business tactics. Made the mistake of signing up to the one month trial and when I tried to cancel as was unable to find a suitable time slot, agents have ignored and refused to cancel my account and delete my details as requested. I have called and written emails and spoken to different support agents. This is unethical. Please stay far far away.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Placed on Waitlist after confirmation

I signed up for a workshop on 11/17 for 12/7, I got a confirmation email. A few days before the workshop I go an email and a text asking me to confirm again, so I did. Then I got a text back saying I was on a waitlist. I emailed to ask what was going on because I got a confirmation 11/17 and they were completely unwilling to help. They didn't tell me WHY we moved from confirmed to wait list, just that it was full and she could attend remotely. Having a 7yo do a robotics workshop remotely makes zero sense, I am an engineer and fully understand the need to be live. They offered me some free (online) membership but honestly I think this is a scam so I declined. Buyer beware.

7 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. They advertised for a venue here in Vegas. They changed their venue to a local hotel in Henderson, Nevada. Then, they decided to switch to an online Zoom meeting. We went with it. I logged in but didn't stream my children's faces or voices as I have to be aware of child exploitation, biometric scanning, etc. This seemed scammy to me, but I let my children continue. About 15 minutes in, they demanded that our children open their mics and cameras. I asked my children their thoughts, and they both gave me thumbs down. I instructed my children to thank them for their time, state that it wasn't for them, and then exit the Zoom meeting. Not even a minute after logging off, they bombarded me with phone calls, emails, text messages, and significant discount offers. Avoid this company at all costs.

17 November 2024
Unprompted review
Show reviews in all languages. (154 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look