Getting crypto via Moonpay is easy as 1-2-3. Different Payment methods give the buyer options with no delay. This has been and will be my chosen option when it comes to purchasing crypto.
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Thank you for making a platform easy to use, of my buying, selling, and withdrawal of my bitcoin simple and efficient. Please make other networks more reliable and stable, for example, Soloana
MoonPay is by far one of the fastest transaction Crypto wallet. I love using it and I only wish the offered an easier share with a friend and get an incentive promotion. I have shared MoonPay with ov... See more
The whole process of purchasing crypto is quick easy and efficient. They don't hold onto your funds for days like other exchanges or wallets. I am recommending Trust 100% of the time
Company details
Written by the company
We are MoonPay. Architects of the future, inventors, artists, and authors of innovation. Our vision? To unlock digital ownership for everyone. We are onboarding the world to Web3, where people can own and control their digital identity, data, property, and money. MoonPay is the world’s leading Web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world's most iconic brands rely on MoonPay to power their Web3 strategies and ideas. Now boarding the next generation of leaders. Come help us build what's next.
Contact info
Miami, United States
- support@moonpay.com
- moonpay.com
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Since I got the update on the app all…
Since I got the update on the app all transactions seem to be going smoothly.
So far it has been very smooth in…
So far it has been very smooth in receiving crypto ...
May use AI-assist with repliesRead more
Until today I was happy with service.
Until today I was happy with service.
I ussually used it to buy, today I made transactions to sell and get money to my Card (it was ussually almost in real time). Since hours my transactions are in pending status "waiting to sell".
I contacted support, they opened a ticket which is good. But those type of transactions and issues supposed to be treated with urgency as customer is left worried, where my money are right now and why so long with you.

Reply from MoonPay
My initial experience with the…
My initial experience with the decentralized distributed computing auction platform was remarkably smooth, a pleasant surprise given my lack of experience in this area. The interface was visually clean, and the menu structure for allocating GPU clusters was exceptionally logical, making it very easy to get started. My first transactions, including an initial deposit of €47,623 and the setup of four automated computing power lease agreements, were completed almost instantly, which reassured me about the platform's stability.
However, the situation changed when I requested a withdrawal of €318,491 from my allocated funds to an external institutional account. Despite meticulously following the withdrawal guidelines and validating the required digital signature protocols, the transaction remained stuck for nearly twelve weeks. No estimated completion date was displayed on the dashboard, and the lack of a detailed transaction log made the delay all the more disconcerting, as I was certain that all my compliance documents and tax returns were in order. To clarify the situation, I contacted the 𝑭๏𝑿🅑µ🅧 • 🅞🅡ɠ coordination team. Their specialists were very responsive and contacted me the very next morning to explain that my request was subject to a mandatory multi-jurisdictional infrastructure audit. They informed me that for transfers involving large-scale industrial asset liquidations, a manual cross-check is required to ensure compliance with international anti-fraud standards and the synchronization of internal records. Although the funds were not released immediately, the regular notifications I received during the 84-day investigation period kept me informed and reassured.
Finally, the internal verification was completed, and the full €318,491 was deposited into my account. While I am relieved that the payment was successful, this temporary uncertainty highlighted a significant need for more frequent real-time updates during these mandatory administrative delays.
In summary, the application is exceptionally well-designed and works perfectly for day-to-day resource management. However, implementing a more transparent tracking system and reducing the time spent in manual reconciliation queues would make the entire user experience much more professional and trustworthy.
The speed of delivery and communication
its the best option available
Moon Bay has been very good to me
Moon Bay has been very good to me. They have delivered in a very timely fashion each time and it has gotten so that it goes through my bank very quickly and I love the service
Purchasing process was easy and fast
Purchasing process was easy and fast. Only took a a minute to appear in my wallet. My only dislike is total costs. Decrease by a dollar it would be a 5 star review.

Reply from MoonPay
As usual fast and it worked and 1 of…
As usual fast and it worked and 1 of the best deals too
great job and fast
Timely purchases and swaps
The best !😎😎
I use MoonPay as it quick and easy to…
I use MoonPay as it quick and easy to use. I'm confident that my information is secure. My transactions are done in a timely manner.

Reply from MoonPay
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