Moonbun Reviews 324

I bought a jumper for my granddaughter two years ago, and we totally loved it, so on May 16, 2025 I ordered an other one for her and one for me. The jumper for my granddaughter was the wrong size. I emailed customer support and they were able to resolve the issue in a very professional manner. I am very happy with the resolution . Will continue shopping at Moonbun. Thank you Joshie

I have two daughters that practically live in these jumpsuits. They find them comfortable and easy to wear. And the customer service is absolutely fabulous. I did something wrong with my order and Zezza fixed it immediately. She was friendly, professional, and really, really quick to respond. (That woman needs a raise;) )

The jumpsuits are very very stretchy. They do run a bit big but that just means they have years of fun from them. My oldest daughter had her first jumpsuit from the age of three and got new ones this year and she’s now eight. So they do last a long time. And trust me she is not careful. She jumps logs and climbs trees.

Thrilled with the quality and versatile design of the jumpers (moonbun) that I bought for my two preschool-aged granddaughters. One of them had one already but grew out of it and asked her mom if she could get a larger sized one. The customer service has been second to none with them tracking my parcel and following up with me to ensure of successful delivery. Strongly recommend

I’m not sure how I found my way on the Moonbun website, but I’m truly grateful that I did. I was looking at baby clothes for my niece, and literally everything I saw, I wanted! I ended up getting a beautiful cream color lace onesie type outfit (which was the hit of the baby shower) and a couple of other cotton jumpers. Everything was so much nicer in person and the material very soft. I will be definitely buying more cute outfits on Moonbun. At the baby shower people kept asking me where I bought the baby outfits. It certainly made an impression!!!

I purchased 2 moonbuns for my wife and my daughter. It is so pleasant and fun to see them dressed the same.
The quality perfectly fits with pricing and I would highly recommend them.
The purchase process has been extremely easy as navigating their website which is really nice and full of beautiful items in assortment.
Shipping took just a few days despite being in the middle of summer holidays and tracking was accurate.
I will for sure choose Moonbun again

I bought two matching outfits for me and my daughter, had them for less than two months. The elastic stretched out on one of them making the outfit unwearable. I contacted the company asking for an exchange. I was informed that it was outside of the thirty days and I could not be helped. The clothing are cheaply made and the customer service is poor. Very bad experience.

Veronica Matthys

I purchased the moonbun baby matching jumpsuit for my daughter and myself - the quality and comfort is 10/10! We got complimented all night on our holiday and our daughter absolutely loved matching with her mummy! Will definitely be ordering more colours and new products to try!!

I loved moonbun and buying the matching jumpsuits for my baby and me. Good quality fabric and they are super cute! I repeat for sure!

Will never use this company again. Their shipping methods is a joke. I get tracking from a company Hyperlogistix, no updates they have no email or a phone number to call. So I email Moonbun about it and the give me a different company name of GoFo Express. Finally get an update and say passed on to courier. I've asked 4 times what courier no response by Moonbun or GoFo. Never ever use them again. Really poor customer service.

Very nice quality and great customers service, especially Jan who is amazing and a valuable asset !
I recommend that shop !

I ordered a jumpsuit for my litlle daughter and it's just cute. I love it. The fit is great and the quality is just so good.
Shipping was fast and I'm totally happy ♡ thanks

Quick delivery, 100% reach our expectations for mom and girl clothes synchrisonization.

Happy with the fast shipping considering it came from overseas. The jumpsuits are comfy and soft, pretty colour, however, I ordered a size larger to make sure it was roomy and comfy, but even with the bigger size it is still way too short for my legs and looks like a very awkward length. It's also a little more see through then I would like considering you can't really wear a bra with it. If this was long enough in the legs and a slightly thicker fabric I would have been absolutely stoked with the purchase.

I ordered the matching pink jumpsuit for my daughter and I. The shipping was fast. I love the quality of the garments they’re so comfy and super flattering. I can tell that my baby felt as adorable as she looks in hers 🥰

My item was ordered in July 22nd , never arrived in time for expected which was before August 15th , arrived and I missed pick up time in post office because i was still on holiday . The post office returned it to the company and now they refuse a refund and want me to pay another shipping !?I haven't even touched the parcel so whether or not they agree with the delivery frame etc etc I have no product and I want my money back! These clothes are not worth 2 shipping fees plus the summer is almost over and by the time I'd eventually recieve them ( going by my experience and dozens of reviews ) the winter is here! Anyway I won't stop until I've my €39.99 refunded ! You pretend to be charitable planting trees and send our returns to under privileged children etc , what a joke ..No Stars
Update: refunded yes after being told I wouldn't be refunded so that kind of spoiled the actual process...secondly I had no attempted deliveries and no missed calls to my phone by Correos, correos leave a note in your postbox if they've attempted a delivery and there was nothing in my postbox. ..and regards to calling a postoffice to hold my parcel is insane lol my friend went to pick it up and was refused because it was not me and they wanted photo ID of me ...so anyway the issue here was late delivery, then telling me I'd not recieve a refund so don't lay blame jn bad management and then expect glory for giving in to the rights of a customer. Good day

Quick and easy service
Jumpsuit beautifully made
Soft material
Really comfy but didn’t go out of shape my favourite summer outfit
Everyone loves it

The customer service. I was a bit thrown away at the response I got from actual representatives and not robots or generic emails about my order. Feedback on shipping, and checking country import allowances. And despite being personal responses every time since I moment I placed my order all responses were delivered in an insanely fast manner. I was also very happy with the clothing. I wasn’t aware of the length of the jumpsuits but as I wear mine now, I am completely satisfied with the jumpsuit: it’s comfy and made very well. Will gladly enjoy placing future orders.

The moonbun jumpsuits are really nice. Good quality of fabric. The jumpsuit is very wide but very comfy also. Only shipping to the Netherlands takes a long time.

Easy shopping, fast delevery. Abselutely love my onepiece. So soft so comfy, love it!

I will definitely buy clothes for my little one and me again, I loved the day we looked the same and many of my friends asked me, and of course I recommended them even though it was my mistake and I ordered one size less but well it's a motivation to lose a few extra pounds 😂.
Thank you for such a wonderful experience.