Moonbrew customer service and overall products are of good quality. I've been a longtime user of their hot chocolate for sleep and find that the benefits are level with the cost. I will say I'm disapp... See more

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Sleep is now a ritual you’ll crave. In a perfect world, falling asleep would be as easy as finishing dessert - and MoonBrew is getting us pretty close. They've turned sleep support into something you’ll actually look forward to with soothing products powered by natural botanicals and adaptogens. With clinically backed ingredients like L-theanine, magnesium, and reishi mushrooms, MoonBrew supports deeper, more restorative sleep - without grogginess. It’s a delicious upgrade to your nightly wind-down, replacing pills and powders with something simple, effective, and genuinely enjoyable.
Our Promise to You
Written by the company
- Mission Driven, Science Backed
- Growing up, we watched our parents struggle with their sleep. We believed we could do better for them, and develop a more effective, natural aid for sleeplessness. Our goal has always been to share a sleep aid we’re proud of. We’re obsessive over safety standards, and it’s gotta be delicious. MoonBrew is our way of giving back to our parents. After seeing it change their lives, and hearing from thousands of people who have been helped by MoonBrew, we are honored to share it with you. Thank you for joining us on this journey.
60-day risk-free returns
Our guarantee to you
Contact info
United States
- moonbrew.co
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Replied to 32% of negative reviews
Typically replies within 1 week
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Restful sleep at last.
I have tried many, and I mean many different options to help me sleep. Non have been successful at helping me to get to sleep and wake rested. Usually, the options knock me out and I wake up feeling horrible. This product, Moonbrew, well I feel like I fall asleep naturally and sleep all night. I am not overly sleepy to get up and take care of things if needed, can get back to sleep, and wake up feeling rested. I recommend this to anyone, but especially if you are a woman going through menopause. Thank you moonbrew!
I love my MoonBrew evenings
I love my MoonBrew evenings! It has become part of my winding down ritual. Would love to try the gummies for travel but my body doesn’t tolerate alternative sweeteners. Please work your magic.
Well rested nights.
great tasting drink mix that helps you fall and stay asleep,
Didn't provide a deep sleep
Didn't provide me with a deep sleep as a magnesium supplement does & not a fan of the after taste.
This stuff is absolutely the worst…
This stuff is absolutely the worst tasting thing ever! It is so fake sweet that it overpowers the drink and takes hours to get out of your mouth! Experience tongue swelling and dizziness when taken . Beware of these fly by night companies charging big money for new fangled cures that only eat up your money ! They offer a money back guarantee!!!! GOOD LUCK WITH THAT !!! Scammers!!!
I absolutely love the gummies
I absolutely love the gummies! I am able to fall asleep faster, stay asleep longer and wake up not feeling groggy! Added benefit that I didn't know, my nails are growing longer, stronger and faster than ever! I love it!
Shipping is so unbelievably slow I…
Shipping is so unbelievably slow I won’t even get to try it before I leave. It’s been “shipped” for 4 business days as of now and still isn’t even with usps yet. It’s just sitting there with their “carrier”. I’ll be returning it when it arrives. Trust level: low
Best Sleep of my life!
I LOVE my MoonBrew. Not only am I getting my magnesium supplement but it also reduces my need to snack because it IS a snack itself! Not to mention the added bonus of the best sleep I've ever had. I wake up every morning feeling so refreshed and ready to rock!
Allergy warning for gummies
Allergy warning for gummies
My husband ordered the strawberry gummies for me not thinking that the ingredients would include raspberry, apple, blackberry, kiwi, pineapple, banana and guava. All severe allergies that would have sent me to the hospital had I taken. I tried to look up the ingredients and didn't see them listed online.
Terrible customer service
I placed an order specifically to take on a trip. Apparently, when my order was placed they were out of stock but they neglected to tell me this. I reached out to find out what was going on with the delayed shipment, I took days to hear back from them. When they finally got back to me to tell me they had been out of stock, they told me it was too late to cancel as they had just shipped the product. The product derived well after I had left on my trip -- and when I no longer needed them. Horrible, horrible customer experience.
Great taste.
I love Moon Brew
I love Moon Brew. I enjoy the flavor and my sleep is noticeably better!
The strawberry mix is incredible
The strawberry mix is incredible! Perfect strawberry flavor and my favorite flavor so far. I look forward to it every night.
I love the strawberry flavor
I love the strawberry flavor. I hope it's going to be a permanent flavor.
Finally found something that helps
I’ve never been a person who slept and your products have helped tremendously. I also have never hit a deep sleep stage. MoonBrew has changed all that.
$88 paid no items delivered
I purchased two products totaling $88 on 3/8/26. The package has allegedly been 1 hour and 45 minutes from my home. Yesterday it said delivery will be 3/17. Today it says delivery unknown. I tried to use their website for resolution to no avail. The chat bot was unhelpful I tried five separate times hoping for support. The chat bot finally gave me a phone number to call which I did the first agent connected then hung up. I called back and the second agent told me this is Canada not America. I explained to her the chatbot gave me the number. She said so I would not have to call back she was going to have her American counterpart call me back in ten minutes. Well it has been over two hours. O went back to the site to try and get a refund through their refund process. After multiple attempts to get me to pick another item instead, at the end of the process I was told to place the items on the porch for pickup when they knew it had never been delivered. Thanks to another complaint I saw the reply to them and emailed the customer service email address provided to them. My response was unfortunately from a chatbot who told me to check my porch as the order has been fulfilled. This has been a very stressful experience for a product that is supposed to provide a sense of calm.
5/20/26
Back to update. Moonbrew continues to give me the runaround. Now, pretending my account number doesn’t exist. I had to send screenshots of my purchase screenshots from my credit card company, proving that they were paid and even after the dispute was fixed they still have had their money since March 8 they keep pretending they have no idea. All I want is to return their product that was not only sent to me late but damaged. I have video footage of two random guys dropping it off and throwing it on my porch. I have screenshots proving that they have been paid, but they still will not help me hands-down. The worst experience I have ever had.
I have been trying to cancel this…
I have been trying to cancel this product subscription. It is very near to impossible to contact the company, there is no phone number and they have not returned my emails.
A Real Treat
The taste is great. Gives me a sweet "snack" before bed. I make my MoonBrew at 9 pm, watch a British gardening show, relax with pleasant surroundings and go to bed knowing I will have a good night's sleep. I wake at 7:30 each morning ready to have a good day. That's the routine of an 83 year old widow living a good life.
Great customer service and great…
Great customer service and great product! My order arrived with the seal broken and once I reported it, it was immediately replaced. And I sleep like a baby on this stuff. It also is quite tasty.
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