They were pretty good with the return policy but they didn't end up working for me and I ended up with a few extra containers unopened. For a short period they had a higher strength but then they auto... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don't love the flavor & it's a little sweet in my opinion, (hot cocoa), but mixed into 10-12 oz of unsweetened vanilla almond milk, it's not bad. It is expensive, but i do think after using it off... See more
Company replied
The customer service is outstanding. Although things have not changed in regards to the smell of the product, after a while of using it I have found it to be a little less of an issue. As they say, so... See more
Company replied
Thw gummies work well but they are unreliable for shipping. My order is a month behind already. *edit* moon brew reached out to me about 3 months after the initial delay in shipping, reviewed things... See more
Company replied
Company details
Written by the company
Sleep is now a ritual you’ll crave. In a perfect world, falling asleep would be as easy as finishing dessert - and MoonBrew is getting us pretty close. They've turned sleep support into something you’ll actually look forward to with soothing products powered by natural botanicals and adaptogens. With clinically backed ingredients like L-theanine, magnesium, and reishi mushrooms, MoonBrew supports deeper, more restorative sleep - without grogginess. It’s a delicious upgrade to your nightly wind-down, replacing pills and powders with something simple, effective, and genuinely enjoyable.
Our Promise to You
Written by the company
- Mission Driven, Science Backed
- Growing up, we watched our parents struggle with their sleep. We believed we could do better for them, and develop a more effective, natural aid for sleeplessness. Our goal has always been to share a sleep aid we’re proud of. We’re obsessive over safety standards, and it’s gotta be delicious. MoonBrew is our way of giving back to our parents. After seeing it change their lives, and hearing from thousands of people who have been helped by MoonBrew, we are honored to share it with you. Thank you for joining us on this journey.
60-day risk-free returns
Our guarantee to you
We want you to be happy with our products. We offer all customers a 60-day return policy (see details at moonbrew.co/policies/refund-policy)
Contact info
United States
- moonbrew.co
3.7
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Works great
I love the old formula of Coconut chocolate. Gluten allergies and artificial sweetener allergies make it difficult to continue as they have changed everything to sugar free.
Please bring back at least a hot chocolate with just sugar.
16 October 2026
Unprompted review
Reply from MoonBrew
Hi Cat, thank you for sharing your feedback! We understand how important it is to find a hot chocolate that suits your dietary needs, and we appreciate you letting us know how much you loved our original Coconut Chocolate formula. I can see that our team is actively communicating with you, so please rest assured that we’re working with you to find the best possible solution to meet your satisfaction. We appreciate your patience and the opportunity to help.
Do not buy from this company
Do not buy from this company. They took over a month ship the product. It didn’t work for me. After 30 days I contacted them for a refund and they said I was out of time even though their guarantee says 60 days from shipment. They kept referring to my order date. Customer service is awful. Even though I was replying to an email, every email was like starting over. I shipped back the unused product and they still never refunded my money and kept asking for the tracking number even though I was using a label they sent me. I never got my money back. This is not a reputable company.
26 May 2026
Unprompted review
Reply from MoonBrew
Hi Joann, thank you for taking the time to share your feedback. We understand your concerns and how frustrating this experience must have been, especially regarding your refund. We’d appreciate the opportunity to look into this further and work toward a resolution. We haven’t been able to identify your order with the details available here. Please contact us via text at (516) 301-1090 or email jose@moonbrew.co with the reference TSTPLT so we can locate your case and give it the attention it deserves. We’d welcome the chance to hear more and help address your concerns.
I give it to my 87 year old mother
I give it to my 87 year old mother. She sleeps longer and sweeter with it.
12 October 2026
Unprompted review
Reply from MoonBrew
This is so lovely to hear, Jani! 💜 It means a lot to know MoonBrew has found a place in your mother’s bedtime routine. Thank you for sharing this sweet experience with us and for trusting MoonBrew. We’re sending warm wishes to you and your mother! 💜
Best Sleep Supplement I've Ever Tried
I noticed an immediate improvement in my sleep the first night I took the MoonBrew gummies. They taste like a little sweet treat. I take them about 60-90 minutes before bed, and they help me stay asleep. As a 47-year-old woman, I need all the sleep support I can get, and MoonBrew has changed the game for me. I don't want up groggy, I just feel rested for the first time in years. I have now been using these gummies for 6 months.
1 October 2026
Unprompted review
Reply from MoonBrew
We love hearing this, Mary! 💜 It’s wonderful to know that MoonBrew has helped make a meaningful difference in your sleep and that you’re waking up feeling rested without the grogginess. We’re so glad you’re enjoying the gummies and have made them part of your nightly routine for the past six months. Thank you for taking the time to share your experience and for being such a valued part of the MoonBrew community! ✨
I love these gummies
I love these gummies, they definitely help me sleep, I can notice when I don’t take them. The taste is great! I love that I get some vitamin intake and that there is no melatonin.
10 October 2026
Unprompted review
Reply from MoonBrew
We’re so happy to hear this, Anneta! 💜 Helping our customers enjoy better sleep while getting the benefits of added vitamins in a tasty, melatonin-free formula is exactly what we aim for! It’s wonderful to know you’re enjoying the gummies and noticing the difference in your sleep. Thank you for sharing your experience and being part of the MoonBrew community! ✨
It started out effective
It started out effective, but something has changed. It just doesn't do the trick anymore. Also, it takes too long to receive the next shipment. I'll go a week or two before receiving the next. I'll most likely be canceling my subscription.
6 October 2026
Unprompted review
Reply from MoonBrew
Hi Rob, thank you for sharing your experience. We’re sorry to hear the product and shipping experience haven’t met your expectations. We’ve sent you an email and would truly appreciate the opportunity to learn more and help address your concerns.
Reply from MoonBrew
Hi Nanci, thank you for sharing your feedback. We understand that the product didn't provide the results you were hoping for. We've sent you an email and would appreciate the opportunity to learn more about your experience and help address your concerns.
It really does work
Overall I’m satisfied with moon brew gummies. I also like the new grape flavor and if you take it an hour before bedtime you’ll notice that it really works. I’m a fan.
6 October 2026
Unprompted review
Reply from MoonBrew
We love hearing this! 💜 We know finding something that fits your bedtime routine can make such a difference, and we’re so glad you’re loving our gummies and the new Grape flavor! 🍇 Thanks for being a fan!
I love the product
I love the product, it does help.
Product always arrives on time and the people are great.
6 October 2026
Unprompted review
Reply from MoonBrew
So happy to hear this! 💜 We’re thrilled MoonBrew is helping, and it means so much to know you’ve had a great experience with our team too. Here’s to many more restful nights! 🌙
Reply from MoonBrew
We’re glad to hear you had a great experience with our company! 💜 We’re sorry to hear that MoonBrew wasn’t the right fit for you, but we truly appreciate you giving it a try and sharing your honest feedback. We’ve also sent you an email to see if there’s anything we can do to better understand your experience and support you.
I love MoonBrew.It works great for a…
I love MoonBrew.It works great for a all night sleep.No crash, no morning blah.Just a peaceful nights sleep
1 October 2026
Unprompted review
Reply from MoonBrew
Love that for you! 💜 Here’s to more peaceful nights and refreshed mornings. Thanks so much for sharing!
Good product
I got this as I was having trouble sleeping. It helped. The drink mixes are delicious and worth the price.
27 May 2026
Reply from MoonBrew
A delicious drink and better nights? That’s a win! 💜 Thanks so much for sharing your experience with us!
I have sent several emails asking to…
I have sent several emails asking to stop my subscription.
15 September 2026
Reply from MoonBrew
We’re truly sorry you’ve had to reach out several times. That’s not the experience we want you to have, and we completely understand how important it is to get this resolved smoothly. I can see that you have an active email conversation with one of our team members, and your request has now been taken care of. I hope the resolution is to your satisfaction, and we appreciate your patience and understanding.
Love, Love, Love Moonbrew
Love, love, love Moonbrew!! This is the ONLY product that has helped this menopausal women get a good night sleep again! And I wake up refreshed & never groggy! I recommend it to everyone!
25 September 2026
Reply from MoonBrew
Love hearing this! 💜 We’re so happy MoonBrew has become part of your bedtime routine and that you’re waking up feeling refreshed. Here’s to many more good nights! 🌜
Reply from MoonBrew
Love it! 💜 So glad the gummies have become a tasty part of your bedtime routine. Thanks for sharing!
I love that we can cancel or skip an…
I love that we can cancel or skip an order and even change our order anytime. I love that I can just set it and forget it and know that my shipment will come right on time. Thank you for such a wonderful product!
15 September 2026
Reply from MoonBrew
Thank you so much for your kind words and support! 💜 We're so happy you're enjoying the flexibility of your subscription and the peace of mind that comes with reliable deliveries. Thanks for being part of the MoonBrew family! 🌙
This is one of my favorite products
This is one of my favorite products. It helps me calmly get to sleep...and stay asleep. The company had a hiccup a few months back with shipping product, but since things have been great. Totally recommend !
29 September 2026
Unprompted review
Reply from MoonBrew
Thank you so much for your kind words and for sticking with us. We truly appreciate your patience and are so glad to hear MoonBrew has been helping you fall asleep calmly and stay asleep. Your recommendation means a lot to our team. Sleep well! 💜
I find the efficacy drops off after a…
I find the efficacy drops off after a few weeks. I now no longer really notice much of a difference if I skip it or not
29 September 2026
Unprompted review
Reply from MoonBrew
We really appreciate you being honest with us! We understand that your experience can evolve over time, and we’d love to connect with you and learn more about what you’ve been experiencing. Please email us at hi@moonbrew.co, and we’ll be happy to support you!
Great product
Great product. Kids love it and cannot even tell that there is stuff in it to help them go to sleep.
15 September 2026
Reply from MoonBrew
A bedtime win! 💜 We love hearing that the kids enjoy MoonBrew and don’t even notice the added ingredients! Thank you for sharing your experience and for letting MoonBrew be part of their nighttime routine! 🌙
The original formula for the sleep was better…
The original formula for the sleep gummy was amazing. It helped finally get a full night sleep. But when the formula changed, I stopped getting the same results. 5 stars for the original, 2 stars for the new one.
15 September 2026
Reply from MoonBrew
We really appreciate you sharing your experience! It’s wonderful to hear how much you enjoyed the original Sleep Gummies. We’ve sent you an email so we can learn more about your experience with the updated formula and see how we can support you!
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