i got my product before my trip with my fiancée and he was worried it wasnt gonna get here on time. loved everything we got, now i will say the flower itself smoking in a wrap gave me a headache but n... See more
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Review summary
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Well, my first order went ok. Weed is weed. If it has a name it's so they can make it sound appealing to everyone. Go by the low, medium & high rating. It's correct for the high you'll get. Now, w... See more
Company replied
Great company, great quality product. More on the expensive side, customer service is top teir.
Company replied
I've been with Mood, for over 4 years. Very good products, fast delivery, excellent customer service.
Company replied
Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.5
Excellent
780 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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It's always on time
It's always on time, the products are excellent. I don't order from anyone else
9 June 2025
Reply from Mood
Hello Lennie,
We’re so glad to hear that! Thank you for trusting us, we’re thrilled to be your go-to source.
~Mood Cannabis Concierge Team
Reply from Mood
Hello Joseph,
Thank you. 🌟 We’re glad you find the website easy to use and informative. We appreciate your feedback!
~Mood Cannabis Concierge Team
Reply from Mood
Hi Greg!
Thanks for sharing! 💚
We’re thrilled to hear your orders always arrive correctly and quickly. Fast and reliable service is what we aim for, and we’re glad it’s hitting the mark! 🙌✨
~ Mood Cannabis Concierge Team
Good products.
I’ve been using your flower products for a while and find them very good for different reasons. Some help ith sleep, some pain and others partying. I’m satisfied. I wish the there were some incentives for buying your product. And the shipping charges are BS.
21 September 2025
Reply from Mood
Hello Dean,
Thank you for your feedback! We’re glad to hear our flower products have been helpful for sleep. We also appreciate your input regarding incentives and shipping, we’ll keep this in mind as we continue improving our service.
~Mood Cannabis Concierge Team
Amazing Customer Support
I’ve had issues with a few of the vapes I’ve gotten but every time I’ve had an issue, customer support is very very attentive! I always get a new vape within the next 3 days. This is why I will be a loyal customer as long as the product remains top tier! 🔥
21 September 2025
Reply from Mood
Hello Nancy,
We’re so glad to hear our customer support has been helpful! Thank you for sticking with us, we’re committed to keeping our products top tier and making sure you’re taken care of. 🔥
~Mood Cannabis Concierge Team
Reply from Mood
Hi Diane,
Thanks for sharing! 💚 We’re so glad our product is helping you relax and get a good night’s sleep. That’s exactly what we aim for - sweet dreams!
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Matt!
Thanks for sharing! 😎💚
We’re glad you’re enjoying the Chill Out gummies and the cookie - sounds like a perfect combo for relaxing vibes 🙌✨ Always feel free to connect if you need anything from us along the way!
~ Mood Cannabis Concierge Team
On target products
All of the products I purchase are effective and reasonably priced. I have been buying from Mood for 5+ years and never disappointed.
4 September 2025
Reply from Mood
Hi Susan,
We really appreciate your continued trust in Mood 🙌 It’s amazing to hear that our products have stayed effective and reliable for you all these years. Here’s to many more!!
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Bobbi,
Thanks so much for your kind words! 💚
🙌 So glad you’re loving the variety and quick delivery! 💚🌿✨sounds like a win all around 😎🔥 Thanks for sharing your experience!
~ Mood Cannabis Concierge Team
The Gummies promote deep and restful sleep.
I've been using gummies to promote deep and restful sleep. Before this, I suffered from severe insomnia. I tried several homeopathic remedies and even a stint using prescription remedies. Nothing worked nearly as well as the Mood gummies.
21 September 2025
Reply from Mood
Hi William!
Insomnia doesn’t stand a chance 😎💤
So glad the Mood gummies are giving you the rest you deserve - nothing beats a good night’s sleep!
~ Mood Cannabis Concierge Team
Great products great packaging
Great products great packaging. I had a great experience. I do recommend to others.
21 September 2025
Reply from Mood
Hi Gabrielle,
Thank you for the kind words! 💚
We’re so glad you had a great experience and enjoyed both the products and the packaging. Your recommendation means a lot to us, and we can’t wait to keep delivering top-notch vibes!
~ Mood Cannabis Concierge Team
Mood products are very helpful for me.desire to ea
I need something to stimulate desire to eat and also sleep and to help with getting to sleep
18 September 2025
Reply from Mood
Hi Betty!
Thanks for reaching out! 💚
We’ve got products designed to help with relaxation, sleep, and appetite support. Our gummies are a great place to start - they’re formulated to help you unwind and enjoy better rest, while also supporting your natural appetite. Always start slow and see what works best for you! 😌✨
~ Mood Cannabis Concierge Team
MOOD ROCKS
Every experience of dealing with MOOD has been effortlessly delightful. Have yet to have any negative aspect of anything from ordering to delivery. Great products at fair prices.
20 September 2025
Reply from Mood
Hi William,
💚 We’re thrilled to hear every part of your MOOD experience - from ordering to delivery - has been effortless and enjoyable. It means a lot to know our products and service are hitting the mark.
Here’s to many more great experiences! 🙌✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Barbara,
We’re so glad you’re loving the Subscription feature! 💚 It’s designed to make life easier, so you can enjoy your favorites without a second thought. Thanks for sharing - we love making things simple for our MOOD fam! 🙌✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Mike,
Thanks for sharing! 💚
We’re thrilled to hear you’re enjoying the products, appreciate the value, and had a fast experience. Your support means a lot to us, and we can’t wait to keep delivering top-notch service! 🙌✨
~ Mood Cannabis Concierge Team
After sending a email regarding my…
After sending a email regarding my address, I received confirmation of receipt of email but had to wait until working hours to hear from customer service. I was assured that my correct address was being used to ship my order. Four days later I received a message from USPS informing me that they returned my package to shipper because of wrong address. It has been a week today and still no package. The USPS says it will be delivered by 8:00 p:m on September 23rd. At this point, I would rather get a refund than receive my order.
17 September 2025
Reply from Mood
Hello Tim,
We’re so sorry for the frustration and inconvenience this has caused. 😔 We completely understand how stressful this situation must be and appreciate your patience. Our team will be reaching out to you directly to make sure this gets resolved promptly. Thank you for bringing this to our attention, we’re committed to making it right.
~Mood Cannabis Concierge Team
I love the personal contact I get.
I love the personal contact I get from my sales person, Amber V. She is very respectful and knowledgeable. I never feel pressured just informed.
If I had to say anything that the company can improve Wish she had more promos and freebies to offer.
12 September 2025
Reply from Mood
Hi there Lady,
So glad Amber V. is making your experience awesome! 😎💚 We hear you on the promos - always looking for ways to make our MOOD fam even happier 🙌✨ We will pass that along!
~ Mood Cannabis Concierge Team
Reply from Mood
Hey Todd,
Thanks so much for your kind words! 💚 We’re thrilled you had a great experience and are enjoying the product. Your support means the world to us! 🙌✨
~ Mood Cannabis Concierge Team
Mood will put you in a great mood!
Mood has great products and the customer service is extraordinary. If you are in the market for this type of product, you must try them!
20 September 2025
Reply from Mood
Hi Bruce,
Thank you for the glowing feedback! 💚
We’re thrilled to hear our products and customer service have put you in a great MOOD 😎🙌 Your recommendation means a lot - we can’t wait to keep delivering top-notch experiences! ✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hi German,
Thanks so much! 😎💚 We’re thrilled you’re enjoying the products and that everything arrived fast
. Happy vibes and great results - that’s what we’re all about! 🙌✨
~ Mood Cannabis Concierge Team
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