moo-coco Reviews 310

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

100 %, quick with answers when asking questions. Rapid response at all times. Quick delivery when ordered plus well wrapped, fragile tape all round. Polite when sending emails out, all excellent... See more

Rated 1 out of 5 stars

Ordered on 1st January more of the LED Apple Cracked Lights. After waiting for delivery which never arrived I contacted the supplier. They said that they had shipped and would take it up with the Ro... See more

Rated 5 out of 5 stars

Extremely fast/prompt delivery and well packaged. Lovely items at a great price.....this is my second time purchasing and will definitely be buying again in the future. 🤗 I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the midnight rose diffuser and it smells incredible! The diffusers here are much better than others on the market as it doesn't affect a small area but comfortable fills my e... See more

Company replied

Company details

  1. Clothing Store

Written by the company

We're proud to offer something for everyone – we celebrate individuality and believe everyone should have the freedom to express their style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

310 reviews

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Rated 4 out of 5 stars

Shoes were great for price but stones fell off

Shoes were great for price but some of the stones have already fallen off so not brilliant

7 October 2021
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Reply from moo-coco

Hey Sam,

Thank you for your review.

We are so pleased to hear that the shoes are a great price. We are sorry to hear that some of the stones have fallen off. We have sent you an email to try and help resolve this.

We hope to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Great no problem

29 September 2021
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Reply from moo-coco

Hi Alan,

Thank you for your 5* reveiw.

We are so pleased to hear that all was great and that there were no problems.

We look forward to welcoming you back too moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Fantastic customer service would…

Fantastic customer service would definitely use this company again and loved my table

29 September 2021
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Reply from moo-coco

Hey Kelly,

Thank you for your 5* reveiw.

We are over the moon to receive such amazing feedback, thank you for your compliment regarding our customer service. We love to hear that you love your table.

We look forward to welcoming you back very soon.

Team moo-coco x

Rated 5 out of 5 stars

great product

great product, great delivery time

20 September 2021
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Reply from moo-coco

Hi Kelly,

Thank you for your 5* reveiw.

We are so pleased to hear that the products are great and that the delivery time was great.

We look forward to welcoming you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Very happy with my purchases

Very happy with my purchases. Good communication & great delivery times.

14 September 2021
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Reply from moo-coco

Hey Kelly,

Thank you for your 5* review.

We are so pleased to hear that you are very happy with your purchases and that our communication, delivery is great.

We cannot wait to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Absolutely beautiful the home placqe and placemats. Already looking to order again.

4 September 2021
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Reply from moo-coco

Hey Karen,

Thank you for your 5* review.

We are happy to hear that you order arrived very quickly and that the products that arrived are beautiful.

We hope to welcome you back too moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Although the item arrived slightly…

Although the item arrived slightly damaged the whole return and replacement went very efficiently and smoothly. Very prompt response and would definitely use this company again

4 September 2021
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Reply from moo-coco

Hey Mwe,

Thank you for your 5* review.

Thank you for your kind feedback on how we resolved your issue and our customer service. We hope that when your new product arrives you love the ornament.

We look forward to welcoming you back too moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Excellent service and item

Excellent service and item. Unfortunately the glass dish came with a crack and I contacted straight away on Saturday. Immediate reply and new dish sent out which I received yesterday. So quick and personal response which makes me want to buy even more!!!!

2 September 2021
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Reply from moo-coco

Hi Helen,

Thank you for your 5* reveiw.

Firstly thank you so much for your incredible review. We are over the moon to hear that you would come back and shop with us again and that our responses felt personal to you. If there is an issue with an order we like to help and get it resolved as soon as possible.

We look forward to welcoming you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Amazing service all round

Amazing service from start to finish. The item is better looking in real life

30 August 2021
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Reply from moo-coco

Hey,

Thank you for your 5* reveiw.

Firstly we would like to say a massive thank you for your lovely compliment regarding our amazing service from start to finish. We are so pleased to hear that the product looks better in real life.

We look forward to welcoming you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Great fast delivery ,packaged well and…

Great fast delivery ,packaged well and I'm in love with my hamish foot stool Thank-you

27 August 2021
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Reply from moo-coco

Hi Julie,

Thank you for your 5* reveiw.

We are so pleased that the delivery was fast and the order was packaged well, we love to hear that you love your products.

We hope to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Lovely Blingy pear with sparkly heart Centre.

I ordered a sparkly pear ornament with a heart in the centre as a decorative feature in my kitchen, It was the first time that I had ordered anything from Moo coco & I was extremely impressed with the item and efficiency of service.
Molly was very helpful and friendly when I contacted her to ask a question about the item.
I will definitely recommend Moo Coco to yourself, family & friends.

11 August 2021
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Reply from moo-coco

Hey Stephanie,

Thank you for your 5* review.

Can we firstly say thank you so much for your kind feedback, it certainly made us here at moo-coco do a very big happy dance. We are over the moon to hear that you were impressed with the item and efficiency of service and giving Molly a little shout out for help.

We very much look forward to welcoming you back to moo-coco again soon and we are always happy to help with any queries that our customers may have.

Team moo-coco xx

Rated 4 out of 5 stars

Their product is the bomb💖

Their product is the bomb! Lots of glitter - just the way I like it, and of the benefits is that you can get a 10% discount when you sign up for the e-mail newsletter 🥰🤩

10 August 2021
Unprompted review
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Reply from moo-coco

Hi Stefani,

Thank you for your review.

We are over the moon to read that our product is the bomb! It puts a massive smile on our face to read that you are loving all the glitter and that you can receive 10% off!

We hope to welcome you back too moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Delighted with my purchase fast…

Delighted with my purchase fast delivery well packed everything was great

9 August 2021
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Reply from moo-coco

Hi Sue,

Thank you for your 5* review.

We are so pleased to read that you are delighted with your purchase and that the delivery was fast.

We hope to welcome you back too moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Great trainers and so comfortable

Great trainers and so comfortable, wore while walking around London felt like I had slippers on , great price and great service, will definitely order from again.

3 August 2021
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Reply from moo-coco

Hi Polly,

Thank you for your 5* reveiw.

We are over the moon to hear that you wore they trainers all day in London and they were so comfortable. We are pleased to hear that your experience with us was great and that you would shop with us again.

We look forward to welcoming you back to moo-coco.

Team moo-coco x

Rated 5 out of 5 stars

I’m over the moon with my gorgeous bee…

I’m over the moon with my gorgeous bee bag!! I love it! It has been packaged carefully, great service. I would definitely recommend it! 🤩🤩🤩

3 August 2021
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Reply from moo-coco

Hi,

Thank you for your 5* review.

We are so pleased to read that you are over the moon with your gorgeous bee bag! We love reading that you had a great experience from start to finish.

We look forward to welcoming you back to moo-coco again in the future.

Team moo-coco x

Rated 5 out of 5 stars

Very efficient

Very efficient, really pleased with my product, I will be ordering again

28 July 2021
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Reply from moo-coco

Hi Lisa,

Thank you for your 5* reveiw.

We are so happy to hear that you are really pleased with your product and that all was very efficient.

We look forward to welcoming you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

MOO-COCO LOVE MY SANDALS VERY…

MOO-COCO LOVE MY SANDALS VERY PLEASEDAND EXCELLENT PRICE

28 July 2021
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Reply from moo-coco

Hey Carol,

Thank you for your 5* reveiw.

We are over the moon to read such amazing feedback! We are so pleased to hear that you LOVE your sandals.

We look forward to welcoming you back to moo-coco again very soon.

Team moo-coco x

Rated 4 out of 5 stars
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Reply from moo-coco

Hey Karen,

Thank you for your review.

We are so pleased to read that you find our items lovely and also that your delivery was nice and quick.

We hope to welcome you back to moo-coco again in the future.

Team moo-coco x

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