Completely dreadful when it comes to fraud on your account and making a complaint about it. General communication, vagueness, patronising and a joke all round during this process. Will be taking it th... See more
Company replied
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See what reviewers are saying
I was knocked back for a loan through this company, but the process was thorough & quick & the team were wonderful. They gave me information on why i was unsuccessful to explain, instead of just a... See more
Mozi by far the best Loan company experience I’ve had by far! Loan repayments were so so affordable, as an apprentice I could afford to live comfortably and efficiently. The application process was... See more
Simple and streamlined application process. We’re able to refer me to a lender who provided me with an offer and funds were all processed and in my account within one day! Definitely recommend these... See more
Company details
Information provided by various external sources
Monzi Personal Loans From $300 To $10,000. We Will Find You The Best Lender Who Can Provide You With Top Cash Loans Straight To Your Pocket. Apply Now!
Contact info
Brisbane, Australia
- hello@monzi.com.au
- monzi.com.au
4.2
Great
158 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast approved and friendly I love…
Very fast approved and friendly I love the MONZI they help me and my family
26 August 2025
Unprompted review
Gave me knowledge on how to improve my…
Gave me knowledge on how to improve my credit score
4 July 2025
Unprompted review
Very punctual customer service
Very punctual customer service, prompt commutation, and fast servicing
1 July 2025
Unprompted review
Haven't been successful with a loan
10 July 2025
Unprompted review
Mozi by far the best Loan company…
Mozi by far the best Loan company experience I’ve had by far! Loan repayments were so so affordable, as an apprentice I could afford to live comfortably and efficiently. The application process was so easy yet so simple. I would 100% go through them again. Thank you for an amazing experience!!!
I would recommend this to anyone and everyone xx
10 July 2025
Unprompted review
I found the website very easy to…
I found the website very easy to navigate and the application was very smooth through out the whole process.
I will recommend MonZi to my friends and family
3 July 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Corey, really appreciate your kind words! We’re stoked to hear the process felt smooth and easy. Thanks for recommending Monzi to your friends and family.
Reply from Monzi Personal Loans
Hi Lauren, thanks for your feedback. We’re sorry to hear it took longer than expected. While outcomes depend on lender response times, we’re always working to make the process quicker. Appreciate you giving Monzi a go.
The process was quick and easy to…
The process was quick and easy to follow, although feedback when not approved would be advantages if possible.
Keep the process simply and I will definitely be a returning customer.
5 June 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Dylan, thanks so much for the thoughtful feedback. We’re glad the process was quick and easy for you. Noted on the feedback about non-approvals, we’re always looking to improve. Hope to see you again soon.
Reply from Monzi Personal Loans
Hi Anthony, thanks for the great review! Glad we could help. All the best from the Monzi team.
They would communicate and follow the…
They would communicate and follow the contract
10 July 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Qyize, thanks for your review! We’re glad you found the communication clear and consistent. Appreciate you choosing Monzi.
Nothing specific
10 July 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Mark, thanks for your rating. If there’s anything specific we could improve or if you have feedback to share, we’d love to hear it. Feel free to reach out anytime.
I have never had a bad experience…
I have never had a bad experience everything is easy and understandable
10 July 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Naomi, thank you for your continued support! We’re glad you’ve always had a smooth and easy experience with Monzi. Appreciate you being part of our journey.
Reply from Monzi Personal Loans
Hi Rhianna, thanks for the kind words. We’re happy to hear you found Monzi easy to use. Wishing you all the best ahead!
We all make mistakes in our early years!
Life gives us curve balls, when it comes to credit we sometimes have that bill that we miss and it sits over our head for years impacting our chance to borrow money for the little things life throws at us, monzi actually look at the situation of each customer and don’t just stop at a flag from 12 years ago that still causes drama, getting a fair go and being able to keep moving forward with life is great, my loan is repaid and my car is running 100% thanks to these guys giving us a go!
If your stuck try them out
14 March 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Brenton, we truly appreciate this honest and powerful review. Everyone deserves a fair go, and we’re so happy we could help you get back on track. Thanks for trusting Monzi.
Reply from Monzi Personal Loans
Hi Koby, thanks for your feedback. At Monzi, we match customers with lenders based on real-time insights from their bank statements and credit history. Unfortunately, not everyone will qualify, as lenders each have their own strict eligibility criteria. We understand this can be disappointing, but it’s not a reflection of you personally. If your circumstances change, you’re always welcome to try again.
Reply from Monzi Personal Loans
Hi Josh, thanks for your feedback. At Monzi, we match customers with lenders based on real-time insights from their bank statements and credit history. Unfortunately, not everyone will qualify, as lenders each have their own strict eligibility criteria. We understand this can be disappointing, but it’s not a reflection of you personally. If your circumstances change, you’re always welcome to try again.
Reply from Monzi Personal Loans
Hi Sak, thanks for the great feedback! We’re glad the process felt easy and fast. Wishing you all the best ahead.
Got decline all the time
10 July 2025
Unprompted review
Reply from Monzi Personal Loans
Hi Mary, thanks for your feedback. At Monzi, we match customers with lenders based on real-time insights from their bank statements and credit history. Unfortunately, not everyone will qualify, as lenders each have their own strict eligibility criteria. We understand this can be disappointing, but it’s not a reflection of you personally. If your circumstances change, you’re always welcome to try again.
Reply from Monzi Personal Loans
Hi Ronil, thanks for the great feedback! We’re glad you had a positive experience and appreciate the support.
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