While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had been looking for a high-end looking leather band with a deployant buckle to replace the worn out one on my Swiss made Jacques du Manoir watch. I wanted the high end look because this watch has... See more

Rated 5 out of 5 stars

This is my 2nd Montret leather watch cuff. The only reason I'm not still wearing the first one is that I bought a larger Garmin Vivoactive 4 watch and my original watch band no longer fit. Great workm... See more

Rated 1 out of 5 stars

Returned item. No acknowledgment Edit: Response is completely untrue. Sent it back with the RMA# and sent a message to customer service on their website. No one ever responded. Just sent ano... See more

Company replied

Rated 5 out of 5 stars

I wasn't confident that I was ordering the correct watch band so emailed Montret Customer Service for verification. Amy responded quickly and confirmed the selection would fit my watch. The watch... See more

Company details

  1. Watch Store
  2. Clothing Store

Information provided by various external sources

Montret offers Authentic, Certified Brand New Luxury Watches for Men & Women with Original papers & Insured shipping. Shop watch bands and accessories.


Contact info

4.0

Great

TrustScore 4 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online shopping at its best!

The website is easy to navigate, they include measurements for most items so I know what size to get, they have great sales, and shipping is fast!

20 May 2025
Montret logo

Reply from Montret

Thank you, Rachel!

Rated 1 out of 5 stars

Horrible experience

We bought a pair of earrings from this company that were supposed to be 14k gold. When we received them the earrings appeared to be stainless steel and were as bright and shiny like ball bearing.

I immediately contacted the company and said we did not want to keep these earrings and I wanted to start the return process. They responded by asking me to take pictures of the earrings. What? You SELL the earrings, why would you not know what they look like?

I asked on two more occasions for the return authorization and didn't hear anything back from this company.

Yesterday I got an email that said "Unfortunately we are not issuing refunds on earrings and on sale items". I looked at their return policies and NOWHERE does it state this position in their return policy.

I called my credit card company and immediately disputed this charge, which was about $380 or so. I told the credit card company that I am NOT paying for the wrong product and that the company cannot arbitrarily change their return policy. If I have to, I will sue this company and make sure that my horrible experience is repeated over and over again to unsuspecting customers. Please shop elsewhere because I don't think that this company is at all honest.

15 May 2025
Unprompted review
Montret logo

Reply from Montret

Hi Jim,

Unfortunately, You purchased the earrings while we were running a sale. We do not accept returns during a sale.

Your initial return reason was that your girlfriend didn't like them.
We haven't received any chargeback requests at this time.

Also, High Quality White Gold is shinier and more lustrous.

Please reach out to our customer service team if you have any other questions or concerns at this time.

Thank you.

Rated 5 out of 5 stars

Love the pants

Love the pants! Get so many compliments on them! They are super comfortable and they are my favorite color.

21 April 2025
Rated 5 out of 5 stars

Great experience!

The order arrived quickly and was just as pictured! Very happy with purchase!

28 March 2025
Montret logo

Reply from Montret

Thank you for your review!

Rated 5 out of 5 stars

After a few shipment address…

After a few shipment address corrections the sweater I ordered came and is exactly what I was looking for. Look forward to doing business with you again

27 March 2025
Unprompted review
Montret logo

Reply from Montret

Thank you for your review, Kerry!

Rated 5 out of 5 stars

Looks great!

Looks great! Love the clasp. Good packaging.

25 February 2025
Montret logo

Reply from Montret

Hi Daniel,

Thank you for your review.

Rated 1 out of 5 stars

My items never arrived

My items never arrived. It says it stopped in transit on Feb 27 and then “deceased” with updates after that and just never came. I need a refund asap.

25 February 2025
Montret logo

Reply from Montret

Hi Simonne,

Unfortunately, this is out of our hands to resolve as this is an issue with the shipping company - DHL. We'll give you a full refund, and that's the best we can do for you at this time.

We're sorry this happened and we'll do our best to make it up to you.

Thank you.

Rated 5 out of 5 stars

Nice selection, top notch quality and quick delivery

I saw the jacket in a local boutique and loved it but they didn't have my size. I googled it but found a shirt I liked even more. It was already discounted and arrived quickly, which was even better! I wore the shirt to a concert and got a lot of compliments! I would definitely patronize Montret again!

27 January 2025
Rated 1 out of 5 stars

Slow Shipping

I still do not have my order the slowest shipping ever...

26 December 2024
Montret logo

Reply from Montret

Hi Janay, thank you for bringing this to our attention. While we do see that your order is enroute, the shipping delay was unfortunately out of our hands. One thing we are going to do is not use that shipping carrier anymore.
We apologize for any inconvenience caused.

Rated 5 out of 5 stars

The shipping was great

The shipping was great! The quality is amazing, it's sooo comfortable!! Absolutely love how soft this shirt is!

30 December 2024
Montret logo

Reply from Montret

Thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look