monsterinflatables.co.uk Reviews 389

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, politeness, and efficiency. People appreciate the prompt delivery and collection, as well as the high quality and cleanliness of the products, which are often described as being in good condition. The booking process is frequently noted as easy and straightforward, with clear communication throughout. Reviewers are particularly impressed with the smooth setup and takedown of equipment, often mentioning the staff's professionalism and friendly demeanor. Many consumers express their satisfaction with the overall value and the wide selection of products available, leading to a very happy experience for the children.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the company for its... See more

Staff

Consumers consistently find staff to be positive, highlighting their professionalism and helpfulness.... See more

Product

Customers had positive experiences with the product. Reviewers consistently praised the quality and condition... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report that delivery and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Monster Inflatables a few times now for children’s parties and adult parties. I wouldn’t use anyone else now. They’re so accommodating, changing plans at the last minute with no issues, very... See more

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for se... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

389 reviews

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Rated 5 out of 5 stars

excellent service

Let me tell you, bouncy castles are absolutely HUGE—way bigger than you could ever imagine from the pictures! I really wish I had paid more attention to the measurements, but honestly, it turned out perfectly! My daughter and her friends had the time of their lives, and the bubble and foam machine was the cherry on top! It was super easy to use, and they even provided extra bubble liquid—how cool is that?

I can't remember the name of the delivery person, but they showed up right on time and navigated through blocked roads with ease! The set-up was a breeze, and taking it all down was just as quick. The company itself was fantastic at keeping in touch and communicating every step of the way leading up to the big day.

I would recommend them 1000% and can't wait to book with them again in the future! And did I mention their prices are incredibly reasonable? This experience was just amazing!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

We booked the vip nightclub for my 8…

We booked the vip nightclub for my 8 year olds birthday and it was set up early enough for us to get it warm inside and collected promptly the kids loved it and we managed to pull off an outside party on February. The guys come and collected promptly as they promised. Have used other companies in the past who haven’t been very helpful but these guys were amazing

15 February 2025
Unprompted review
Rated 5 out of 5 stars

5* company

We booked monster inflatables through google search, as there was not much in our area for what we wanted. from the very first contact to the end, everything was better than expected. Josh and one other set up within 1 hour and made sure everything was clean and working, they went above and beyond to make sure I was happy with the set up, we went for the super premium package and light up numbers for our daughters 13th birthday party and that’s exactly how it felt. On pick up Josh messaged to say what time he would be collecting, collected again within 1 hour and made sure the area was how it had been before the set up. I would highly recommend this company.
From looking at the website they do much more than inflatables so definitely worth a look, you may even find an added extra you did not think you needed.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Santas grotto package

We hired the santas grotto full package for a children’s Christmas party,all I can say is from the time of booking early august we received excellent service from everyone involved.The grotto was delivered early in the morning by a very pleasant guy they put everything together and made it look spectacular, we had so many compliments regarding the grotto and the kids loved visiting Santa in there for their present. I must say that it was worth every penny and we are already looking into what we can hire for the next Christmas party we’ve never dealt with such an efficient polite and friendly company and would highly recommend them.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! They arrived early and set up quickly and packed away without any problem at all. Communication was good and they offered brilliant customer service. I would definitely use this company again!

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Bouncy castle hire for 5th birthday party!

I used Monster inflatables for my son’s 5th birthday party and the service was amazing. Delivery and collection of the bouncy castle was really prompt and the delivery/collection guys were really friendly and helpful. I hired the 15 x 12 blue bouncy castle (BASE), Velcro Mario and it was brilliant quality and very clean. The kids had an amazing time bouncing around for 2.5 hours. I would recommend Monster Inflatables for any event and will definitely be using them for future birthday parties. Thank you for making my son’s party brilliant fun!

20 October 2024
Unprompted review
Rated 5 out of 5 stars

Really happy

Really happy, castle was clean and delivery/collection was on time. Very friendly and quick responses, would definitely use again

5 October 2024
Unprompted review
Rated 5 out of 5 stars

I used Monster Inflatables for my son’s…

I used Monster Inflatables for my son’s 1st birthday party today, what a fantastic company!

The whole process was just seamless and easy, the guys assembling and collecting were so nice and efficient just another job taken care of on the day so we can focus on other things, would highly recommend and will definitely use again!

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent disco dome my daughter…

Excellent disco dome my daughter and her friends they throughly enjoyed it and a perfect idea for a 13th birthday party alternative.
Great customer service very efficient and we had great communication. Would definitely recommend and use in the future. Quickly dropped off and tidied up on collection.

21 September 2024
Unprompted review

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