I ordered a necklace from this merchant on February 12, 2026. As of today my order has not been shipped!!! Before I paid for my order it stated two day shipping!! Once they got my money I received... See more
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Fake materialized jewelry can't even attempt to use hypoallergenic!! And my 10 month old is suppose to wear this crap?! I might as well went to a swap meet and paid for more decent material. Let's not... See more
Buyers beware. This company is very misleading in their marketing. They advertise a so-called ‘solid gold’ section, but that’s just to get your guard down. I purchased a necklace believing it was soli... See more
Company replied
Order through Groupon all the time. Beautiful jewelry & never had a problem.
Company replied
Company details
Written by the company
The central place for all of your personalized jewelry.
Contact info
1 Great Neck Rd, 11021, Great Neck, United States
- romanoarlin@gmail.com
- monogramhub.com
1.6
Bad
26 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verly nice nameplate necklace
Very nice nameplate necklace. Good workmanship. This is my second order.
25 May 2023
Unprompted review
Cheap garbage!
Cheap garbage! I wish I could post a picture of my earring that broke because it’s cheap and flimsy. And I added a 1-star review to their website, conveniently it’s not been posted. Do not recommend!
And if you need further information, this is order no. 246744 ordered 2/25/23.
I also ordered a pair before that, order no. 241757, on 12/11/22. One of the earrings fell off and I lost it in the street because I didn’t notice. It fell off because the lever/fastener part of the earring is weak and cheap. I should not have ordered a second time but I wanted to give the company another chance, but I see now that that was a mistake.
Also, why would I want a replacement? So I can get the same cheaply made product and be disappointed again? What a joke!
The name chain I ordered was good, I will give credit there. But stay away from the earrings.
20 March 2023
Unprompted review
Reply from MONOGRAMHUB
UPDATE*** Thank you for your honest response. We are willing to receive the 3 pieces you have and provide you with store credit in the amount you paid for both totaling $94.67. Please let us know if you are wanting this to use towards a different item in our shop.
Thank you for your prompt attention.
--------------------------------------------------------------------------------
Thank you for taking the time to bring this to our attention. We will be happy to correct any manufacturing errors on your jewelry. We do have a 30-day free repair/replacement policy. Have you reached out to us? We will like to proceed to make this right for you. Please email us at cs@monogramhub.
ALL LOST HOPE
Fake materialized jewelry can't even attempt to use hypoallergenic!! And my 10 month old is suppose to wear this crap?! I might as well went to a swap meet and paid for more decent material. Let's not forget ALL SALES ARE FINAL!! BUT I SMELL A CLASS ACTION LAWSUIT. Not disclosing the REAL type of material being used is unlawful. DO NOT I REPEAT DO NOT TAKE THE GROUPON DEAL. This establishment is phony just like its jewelry.
13 November 2020
Unprompted review
I ordered a necklace for my daughter
I ordered a necklace for my daughter, it was shipped quickly and she loves it!!! Great company.
19 January 2020
Unprompted review
Reply from MONOGRAMHUB
Thank you for your lovely review!
Love this company!
Order through Groupon all the time. Beautiful jewelry & never had a problem.
21 June 2019
Unprompted review
Reply from MONOGRAMHUB
Thank you for your lovely review!
Very bad experience tried several times…
Very bad experience tried several times to recify the situation... never worked so now no matter how much I like it if its from tnere I work even bother..
24 April 2018
Unprompted review
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