monkstory.com Reviews 49

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. Many customers appreciate the wide variety and good collection of shoes, often highlighting the availability of vegan options. People frequently mention the comfort and stylishness of the products, with some noting the premium finish and overall quality. Reviewers are also impressed with the material used, describing it as good and awesome. Conversely, a small portion of people felt dissatisfied with the product quality, describing the material as uncomfortable, stiff, and low quality, and noting issues with stitching and overall craftsmanship. Some customers also mentioned that the products received did not match the images on the website and reported problems with sizing and the company's return or exchange policy.

What people talk about most

Product

Customers had ambiguous experiences with product quality and variety, with many praising the vegan leather... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the great designs, premium finish,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Wanted to buy vegan shoes and monk story has the answer. Nice collections, was comfortable wearing it the first time

Rated 4 out of 5 stars

I visited their warehouse store directly in Chennai I loved their shoe and loafers collections and its quality and its premium finish and bought a dual tone leather loafers


Company details

  1. Fashion Accessories Store

Written by the company

A one-stop shop for eco-conscious fashionistas with 100% vegan fashion! Our shoes, bags, and bowties are crafted from sustainable materials that add a little extra to your outfit. The Monk is all for anti-cruelty to animals and believes in conscientious fashion, and so should you! www.monkstory.com


Contact info

4.2

Great

TrustScore 4 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(49)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst Quality Shoes Amount Non Refundable

On monkstory.com shoes that we have ordered the quantity is not good and the amount is non refundable.. They have posted very nice product pictures but the quality you won't get same as they showing in high resolution pictures.

19 February 2026
Unprompted review
monkstory.com logo

Reply from monkstory.com

Hey Nirmala, We are extremely sorry for the trouble caused. Please share your order details we will escalate the issue and solve your query at the earliest.

Rated 2 out of 5 stars

Bad quality

Bad quality
Bought 2 t shirt. But coz of bad quality had to return it and guess what ?
No refund. The refund that they offer is store credit only.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Brought a classic penny loafer from…

Brought a classic penny loafer from them. Ive been struggling to find a good quality vegan( not over expensive bs at zara) so i went with monkstory and I must say. Its THE most comfy vegan formal ive wore. The delivery needs to be faster othwer is a green flag for me.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Not Worth the Price – Flimsy Build & Rigid Exchange Policy

I wouldn’t recommend buying these shoes. The overall craftsmanship is very disappointing — the stitching feels weak and uneven, and the way the shoes are finished makes them look cheap. The material they’ve used isn’t at all comfortable; it feels stiff, low quality, and doesn’t give the impression that it will last long with regular wear. For the price, the quality and durability are simply not worth it.

On top of that, my experience with their customer service was equally frustrating. When I tried to exchange the shoes, they refused, giving excuses about the missing tag. Their policy seems very rigid, and instead of offering a helpful solution, they just kept repeating that without the tag, there’s nothing they can do. For a product that already fell short on quality, this kind of attitude makes the experience even worse.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Last month shoes liya tha but ek week…

Last month shoes liya tha but ek week me 2 times use kiya or uppar se skrechies ho gyi or fat gya pura
Kafi bar email kiya but koyi reply nai milnraha he
Sabhi coustmer jan le ey app ka mobile nonber he co countinues ly off he not working he
Muje koyi reply b nai mil raha he so aap care full rehna jab buy karo to pls
Or compny se b vinty he ki mera shoes exchange karke dusra koyi b exchange kare pls 🙏 JIGAR SHAH MUMBAI email me shos ka pic b bheja hua he

21 February 2024
Unprompted review

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