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They ask you to add HEAT PACK to the order when ordering insects. This is good.
BUT then they dont deliver the insects and only the heatpack for MASSIVE OVERPRICED shipping.
And no answers from 3 emails over a couple of days.
It used to be a very good online shop with a nice variety of products. However, nowadays a half of the products that are marked as "in stock" are actually not in stock at all. You only get to know it after you place an order, and then you have to wait for a few weeks for your things to be delivered, which is very annoying. Once I had to wait for my delivery for two months, some other time they called me to tell me that what I ordered was not produced anymore and tried to convince me to buy a totally different product from another brand. Now, I ordered from them 4 days ago and, like always, got an email that nothing is in stock. I think it was my last time buying from them online.
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