moneymotion.io Reviews 99

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with payment processing, citing frequent delays, rejected transactions, and funds being held or locked. Customers also reported a lack of responsiveness from customer service, with emails and support tickets often going unanswered for extended periods, leading to frustration regarding unresolved issues and a perceived absence of support. Additionally, many reviewers were unhappy with the refund process, noting that promised refunds, including security deposits, were not issued. Conversely, a small portion of people felt satisfied with the service, particularly those who experienced timely crypto payouts and found the live support system to be functional, albeit sometimes delayed. These customers appreciated the specialized nature of the service and believed that issues were eventually addressed and payouts made, provided terms were not breached.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report significant issues with payouts,... See more

Customer service

Customers consistently express strong dissatisfaction with customer service. Many reviewers report that... See more

Response time

Customers consistently express significant dissatisfaction with response times. Many reviewers report long... See more

Refund

People report negative experiences with refund. Many customers express frustration over not receiving... See more

Service

Consumers find service to be ambiguous. Many reviewers report extremely negative experiences, citing issues... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've been trying to make an account on the moneymotion.io website for days now. Every time I register it says "unauthorized access". I never receive an email from them, and I can't log into the crea... See more

Company replied

Rated 2 out of 5 stars

money motion doesn't approve me? Im not to sure about it but ive contacted and emailed and all but no responce? ive contacted them on my email but they not responding? Hoping that they contact me so... See more

Company replied

Rated 2 out of 5 stars

2 of my customers who purchased with moneymotion through my sellhub.cx store were charged for a transaction but never received the product, and I never got the money. I've never experienced anythi... See more

Rated 3 out of 5 stars

I contacted them repeatedly but my account was closed without explanation. They said my money would be returned later, yet now my account no longer exists. It feels intentional, like they're silencin... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

I can't clear my 120€ security deposit they are ignoring my tickets. This processor also owns "sellhub.cx" watch out it is a scam.

18 May 2025
Unprompted review
moneymotion.io logo

Reply from moneymotion.io

Hello Kuzey,

The security deposit can only be cleared after 180 days of your last sale, as stated in our terms of services.

It is used to cover any potential disputes you may receive, as the buyer has 180 days to report them to their bank.

Best Regards,
moneymotion

Show reviews in all languages. (99 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look