Moneyfacts Reviews 4

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Money & Insurance

Written by the company

Moneyfacts Group Plc is a financial information company founded in 1988 based in Norwich in the United Kingdom employing over 80 people.


Contact info

3.0

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Heavily biased comparison site

Heavily biased comparison site that will not show you all the best rates only the ones they want to… time and again you will be directed in the wrong way…. Today for example the top hit 1yr bond 4-4.3% yet there are other UK based banks offering 4.6% but they are not shown!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

New favorite

I love this platform!!! The daily bonus is very generous. This site is absolutely free to play too! You can also use your GC to level up and complete challenges that reward you with either SC! The games are very fun and you can always search for your favorite games they have quite a bit to choose from! And the live chat customer service is spectacular! Highly recommend!

19 June 2024
Unprompted review
Rated 4 out of 5 stars

Generally good website - with some reservations!

Generally, a very good interest rate comparison website for savings and investments. But beware: it seems they only include information about those financial institutions that SUBSCRIBE to their service.

Smaller institutions (banks, building societies etc) who don't subscribe, but have more attractive products may not appear in their tables.
eg. Swansea BS

15 February 2023
Unprompted review
Moneyfacts logo

Reply from Moneyfacts

Hi,

Thank you for your feedback.

We show all available products in our searches. Those products which have a quick or direct link to a provider's site are shown first, usually by order of rate or other relevant factors. These are followed by the rest of the market using the same ordering process. Customers can view whole of market data in rate order with one click.

We do not get paid to include products in our searches. Some companies choose to pay us for any quick or direct links, applications or sales they receive from leads from Moneyfactscompare.co.uk.

We approach all providers to be featured on our site, as we wish for our listings to be as comprehensive as possible.

More info here: https://moneyfactscompare.co.uk/how-moneyfactscompare-works/

Kind regards :)

Rated 1 out of 5 stars

Wrong info given

Part of this website is great but I have had to correct their so called expert on a number of occasions where the content did not accurately reflect the subject

5 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look