MoneyDolly Reviews 6,942

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use of the app and website, finding them user-friendly and efficient for fundraising. Many appreciate the helpful and motivating staff, noting their kindness and patience. The overall user experience is described as excellent, simplifying the fundraising process and making it accessible even for those less tech-savvy. However, some people were dissatisfied with the product catalog, finding the items unenticing or the descriptions lacking. A few other people also felt that the fees collected by the platform were too high, questioning the portion of donations that went to the company instead of the intended cause. Additionally, some users experienced issues with the redemption process for discounts or found the point system for multiple contributions unclear.

What people talk about most

User experience

People report positive experiences with the user experience, highlighting the platform's ease of use and... See more

Application

Reviewers mention positive feedback about the app, highlighting its user-friendliness and ease of navigation.... See more

Product

Clients share ambiguous opinions on product. Many customers praise the wide variety of products, the ease of... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and efficiency. Reviewers frequently... See more

Website

Customers had positive experiences with the website. Reviewers found the platform easy to navigate and set... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MoneyDolly was extremely easy to use and very effective. The fundraiser was extremely successful. The best part was that no money was ever collected by a player or coach. It all was placed in an acc... See more

Company replied

Rated 5 out of 5 stars

We have a large track & field team (almost 200 athletes) so fundraising is a large part of what makes us successful. MoneyDolly is a quick, simple, and sustainable way to fundraise - without having t... See more

Company replied

Rated 5 out of 5 stars

Using Money Dolley to help our grandson with his middle school football team sports team fundraiser was easy as 1-2-3. They asked very little personal questions much like they do when you buy goods fr... See more

Company replied

Rated 5 out of 5 stars

MoneyDolly is the easiest way for your organization to raise money. It all starts with a visit from one of the company reps who gets the kids motivated by making teams and having incentives for them... See more


Company details

  1. Software Company

Written by the company

MoneyDolly is the nation’s leading fundraising platform wherein you can meet all your fundraising goals. Create your own page for your supporters to visit, select incentives to offer for their contributions, invite your team to add their friends and family to the automated campaign and then watch the support roll in. Through MoneyDolly, millions of dollars have been raised for thousands of organizations, groups and teams nationwide. Visit us at MoneyDolly.com to get started in minutes.

Fundraising Made Easy

Written by the company

MoneyDolly is dedicated to helping fundraising leaders make more money while doing less - So they can focus on what matters most.
We have a longstanding commitment to empowering organizations, groups and teams of all types to hit their financial goals so they can afford to do what's important to them.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars
MoneyDolly logo

Reply from MoneyDolly

For those participants that put in the work and effort, to help raise more money for the program, you are eligible for gift cards through the prize shop as an incentive! We are glad you loved it!

Rated 4 out of 5 stars

Give donation choice as "other"

It didn't give a choice to make your own dollar amount.
It is a good to fundraise - product or money

31 March 2026
MoneyDolly logo

Reply from MoneyDolly

Thanks for taking the time to leave a review! There is a custom donation amount section, it may not be as easy to see as supporters would like. We appreciate this feedback and will look to make improvements!

Rated 4 out of 5 stars

I went in to get my cousin fund raiser…

I went in to get my cousin fund raiser and it wouldn’t take my order. The second time it took it.

29 March 2026
MoneyDolly logo

Reply from MoneyDolly

Hey Robert, thanks for leaving a review. Sometimes cellular or wi-fi service may stutter, or servers may be busy. We aren't positive in your case, but appreciate your feedback so we can investigate and always try to have a more seamless process. Thank you!

Rated 5 out of 5 stars

Full Gospel Spring 2026 Fundraiser

As the administrator of the fundraiser, I’ve had great success with support. I’ve text late night or early morning and I got a response. I love how I can see success in the fundraiser.

27 March 2026
MoneyDolly logo

Reply from MoneyDolly

Thanks so much for your positive review! We are glad our customer support team has made it a good experience for you

Rated 5 out of 5 stars

Quick to acknowledge

Quick to acknowledge my request and kept me updated on the status of concern.
Resolved quickly.

24 March 2026
MoneyDolly logo

Reply from MoneyDolly

Customer success is the aim of the game, we strive to be readily available for all users!

Rated 1 out of 5 stars

Unreliable and clunky

So, when the representative came to my team to tell us about the app, he said that we could add in contacts who would maybe support. Yet, the website sent texts to all of those contacts without my knowing, from a separate phone number. My friends contacted me to verify it wasn't a spam. Plus, the website in general is very clunky.

19 March 2026
MoneyDolly logo

Reply from MoneyDolly

MoneyDolly is the technology partner used by our in person local representatives. We apologize if they did not properly inform your team of the automated sharing feature, which helps elevate the minimum groups might raise, through the use of the My Circle feature. Some participants choose to only add contacts, and not put in any manual effort of their own. My Circle and automated sharing helps those participants to raise more for the team! There was a notification in the app when you saved contacts, stating they'd be contacted.

We are constantly making improvements to the app as well as our website. We appreciate all feedback, and would be grateful if this response helped clear things up, any increase in your review even to 3 stars. Thank you! :D

Rated 1 out of 5 stars
MoneyDolly logo

Reply from MoneyDolly

Hey there! You are correct, as all fundraising platforms in the industry do, we do have to charge a service fee to cover technology and finance processing costs. This is to not pass on the fees to the group themself - so they can receive funds earned!

Rated 5 out of 5 stars

It’s easy to use and I love how you…

It’s easy to use and I love how you have different options to choose from

22 March 2026
MoneyDolly logo

Reply from MoneyDolly

The MoneyDolly product catalog is absolutely massive, with something for every supporter to choose from!

Rated 5 out of 5 stars

Easy

Easy to contribute to your cause or person

21 March 2026
MoneyDolly logo

Reply from MoneyDolly

Fundraising should always be easy! Thank you!

Rated 3 out of 5 stars

I used my card for the first time today…

I used my card for the first time today at Jack in the Box. They let me use it but said it’s supposed to be “online only.”

If I knew that I would not have bought it. Hopefully the other discounts don’t require “online only.”

Thanks. I love the discounts though !!!

I’ll buy another in’s after this expires in July.

20 March 2026
MoneyDolly logo

Reply from MoneyDolly

Hey Jeffrey, thanks for taking the time to leave us feedback.

MoneyDolly is the technology partner used by fundraising representatives to set up their digital discount cards. We are the app and website side of things, helping to facilitate easier fundraising for groups! We aren't directly in control of the digital discount cards as product offerings, or how vendors allow redemption. We appreciate your feedback all the same, and that you love the discounts and would buy again from a MoneyDolly fundraiser!

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