The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been doing business with y'all for many years. I feel comfortable in y'all being fair to me. Your employe, Peter Stoutjesdijk is very nice and he represents y'all in a fabulous way. I thank... See more
Company replied
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and... See more
Company replied
While I rarely speak to the same person twice, the staff at Monex are always anxious to please and oblige. ... but is Monex open to suggestions? How about a monthly statement showing the ending bala... See more
Company replied
Company details
- Non-Bank Financial Service
- also in
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Payment Service
Written by the company
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Contact info
United States
- hello@monexglobal.com
- monexglobal.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
12 October 2026
Great Customer service
as always the employees at Monex are pleaset helpful and easy to work with.
7 October 2026
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that our team is consistently pleasant, helpful, and easy to work with. Providing friendly, reliable service is always our goal. We truly appreciate your continued trust in Monex!
Monex has a platform that is easy to…
Monex has a platform that is easy to use and very user-friendly.
Monex has a team that cares about making the customer experience easy.
6 October 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find Monex’s platform easy to use and that our team has made your experience smooth and convenient. Providing user-friendly solutions and customer-focused service is always our goal. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience with our team and that your account is well supported. Providing attentive and reliable service is always our goal. We truly appreciate your trust in Monex!
Wires are easy to initiate and I really…
Wires are easy to initiate and I really appreciate the daily dollar updates and insights.
2 October 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find initiating wires easy and that you value our daily market updates and insights. Making international payments simple while keeping our clients informed is always our goal. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find Monex easy to use and that you’ve had a positive experience communicating with our team. Providing a simple platform and great service is always our goal. We truly appreciate your trust in Monex!
Monex is easy to use
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
1 October 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find Monex easy to use and that our team was able to respond quickly when you faced time-sensitive issues. Providing prompt, reliable support when it matters most is always our goal. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve found our team professional, helpful, and always willing to assist. Providing friendly and reliable service is always our goal. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you enjoy working with our team and that Monex has been a trusted partner for your business. We truly appreciate your continued partnership and support!
Professional and experienced personal
Colton and Casey are excellent at their positions. They are professional, knowledgeable, experienced, and friendly
30 September 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve experienced professional, knowledgeable, experienced, and friendly service from our team. Providing dependable expertise and exceptional support is always our goal. We truly appreciate your trust in Monex!
A Valuable Partner
The Monex team has been and continues to be a valuable partner in our international trade.
22 September 2026
Reply from Monex
Thank you for your kind feedback! We’re honored to be a valuable partner in your international trade and are grateful for the trust you’ve placed in the Monex team. We truly appreciate your continued partnership and look forward to supporting your business for years to come!
Monex is fantastic!
I have been using Monex for over 2 years to move money down to Mexico and they have been amazing. They have great rates, a top notch support staff, and money gets sent very quickly. A+
23 September 2026
Reply from Monex
Thank you for your fantastic feedback and for being a Monex client for over two years! We’re delighted to hear that you’ve found our rates competitive, our support team exceptional, and your transfers fast and reliable. We truly appreciate your continued trust and partnership with Monex!
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you value the ease of use and competitive rates we provide. Making international transactions simple and offering strong value for our clients is always our goal. We truly appreciate your trust in Monex!
The people are genuinely nice when I…
The people are genuinely nice when I set up a new vendor, and they helped when I had a problem with an uncompleted transaction.
29 September 2026
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that our team has been friendly and helpful when setting up new vendors and resolving transaction issues. Providing responsive, supportive service when you need it is always our goal. We truly appreciate your trust in Monex!
service is very very good
23 September 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a great experience with our service. Providing reliable and excellent support is always our goal. We truly appreciate your trust in Monex!
People answering the question are…
People answering the question are efficient friendly and courteous
23 September 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you’ve found our team efficient, friendly, and courteous. Providing helpful and professional support is always our goal. We truly appreciate your trust in Monex!
user friendly
28 September 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find Monex user-friendly. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Monex = efficiency + expertise
Monex offers the most efficient online foreign exchange platform available. And if you ever need help, a knowledgeable, courteous, helpful advisor is ready to jump on a call and offer assistance. Fabulous organization.
27 September 2026
Reply from Monex
Thank you for your fantastic feedback! We’re delighted to hear that you find our platform efficient and that our team provides knowledgeable, courteous, and helpful support when you need it. Creating a seamless experience both online and through our service is always our goal. We truly appreciate your trust in Monex!
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