opening bonus cleared to account then wagering requirement came through when i played slots
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I watched live blackjack dealers manage 6 players simultaneously where pace stayed smooth throughout rounds 🎰
I was dead excited to grab that first deposit bonus they were advertising everywhere but after I topped up my account it never showed up at all. Chased them for days through support and still nothing,... See more
I kept getting these promo emails saying free spins were waiting for me if I just logged in, but every single time I tried nothing showed up in my account. It's proper annoying being strung along like... See more
Company details
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Découvrez une sélection de casinos en ligne pour joueurs français, évalués sur la sécurité, la fiabilité, la rapidité et la qualité de service.
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German account
German account, English site, still Withdrawal via Visa stayed pending since Friday evening
monday night
monday night, and then Wagering page #60548: cashback was in the banner after 7 minutes, then zero in the cashier. Bonus screen changed again while the page sat open.
ideal
ideal: Visa cashout sat in review for days after the account showed still waiting
before closing the laptop
before closing the laptop: ID upload worked on desktop, failed twice on mobile casino and yes, I checked the history
My 80 EUR went back to the balance with…
My 80 EUR went back to the balance with no note at all.
For a German casino account
For a German casino account, Autoplay toggle looked off, but the next slot round started anyway and support did not explain it
While the train was late
While the train was late, The slot round froze on small screen; balance changed, history stayed blank
German account
German account, English site, still Withdrawal via PayPal stayed pending since before closing the laptop again
I asked why my 140 € withdrawal had not…
I asked why my 140 € withdrawal had not moved since Saturday. Ella sent me bonus rules I had already read, which did not answer the payment issue at all
not even angry
not even angry, just tired: Cashback date moved from Monday to Wednesday without any casino notice
Case 8597
Case 8597; the answer at Wed 16:49 ignored the game round reference. Support reply stayed stuck during another support queue. The account page showed no useful time note.
not ideal
not ideal: Live chat promised an email by morning; nothing arrived hard to trust the cashier now
50 € a small session created two…
50 € a small session created two support issues. It stayed that way after refresh, and that did not add up.
One more casino headache
One more casino headache: the casino payout history lost my 290 euros request after one refresh before my coffee went cold
After login
After login, Live chat queue 14 showed it clearly: the promised update at Wed 22:29 never arrived. Transaction log hid the next step at the payment step.
deposited 70 € twice because the first…
deposited 70 € twice because the first didn't show for ten minutes and I assumed it failed. Support saw the double and refunded it, but it took over a week to land
the account page says one thing
the account page says one thing: Verification took four days and then asked for the same PDF and support did not explain it
Id photo upload started the issue
Id photo upload started the issue: address proof appeared from the casino profile only after I requested payout. Casino page stayed half-loaded at the payment step.
German account
German account, English site, still On small screen, the withdrawal button sat behind the phone keyboard brilliant..
I checked twice
I checked twice: Visa cashout showed paid in the cashier, but my bank still had nothing no update after that again
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