Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more
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Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more
Company replied
The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more
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Company details
- Promotional Products Supplier
- Corporate Gift Supplier
- e-Commerce Solution Provider
- Promotional Item Store
- Storage Facility
About Monday Merch
Written by the company
All-In-One Merch Partner
Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more
Merch Packs
Create beautiful packs for employees, customers, and relations. Learn more
Merch Platform
Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more
Who we help
We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.
Get Started
Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.
Contact info
Schiedamsedijk 38, 3011 ED, Rotterdam, Netherlands
- +31 10 307 2355
- support@mondaymerch.com
- mondaymerch.com
4.9
Excellent
390 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive customer support.
Responsive customer support.
My original request with a short lead time wasn't possible but the team quickly presented an alternative matching my wish, it was a real good customer journey.
11 February 2026
Unprompted review
Reply from Monday Merch
Hi Yutaka,
We are very happy to hear that you had a great experience with our team and are satisfied with the communication and our service overall. We look forward to working with you again 😊
Thanks Lusine & Leanah
Lusine, Leanah, and I'm sure the whole team are very dedicated and managed the whole process in a very human way - a difficult thing to find in these AI days.
Thank you so much for your effort in making this happen so quickly and with so much attention.
6 March 2026
Reply from Monday Merch
Hi Ana,
Thank you very much for such a great review! We are very happy to know that we met your expectations. We appreciate your support and look forward to working with you again in the future 😊
Super
The people behind the web are great.
The mockups were ready super fast, Raul Betra was with us in every step of the process being really nice and super efficient.
At the end, was Ema the contact person for the delivery details and she was also super efficient.
The quality of the product and the engraving was great.
The conclusion is that the service is great thank to the people behind.
5 March 2026
Reply from Monday Merch
Hi Ana,
Thank you so much for your great review! We’re thrilled to hear that you had such a positive experience with our team. We always aim to make every step as smooth as possible, so it’s wonderful to know that came through.
We’re also glad you loved the quality of the product. Your feedback truly means a lot to us and motivates our team to keep delivering the best service possible.
Thanks again for choosing us!😊
Personal company with great staff!
Monday Merch is a great company and friendly to their customers. The quality of products and the smooth way of ordering them makes me come back as a customer.
Even the aftercare..
"I saw that the order has been delivered. Could you confirm if everything arrived safely? I'm also curious to hear what you think of the items."
Customer journey from the beginning till the end, 5 stars!
Btw:
Big fan of the color: "Glazed green"!
4 March 2026
Reply from Monday Merch
Hi Suus,
Thank you for your wonderful review! We are glad to know that you liked our service and the quality of our products met your expectations. We appreciate your support and look forward to working with you again! 😊
Great service!
We had a great experience working with Monday Merch for some branded items. The product quality is excellent, and the team demonstrated great attention to detail!
4 March 2026
Unprompted review
Reply from Monday Merch
Hi,
Thank you for such a great review! We are pleased to know that you had a great experience working with us and that you are happy with the quality of our products. We appreciate your support and look forward to working with you again! 😊
Great service and quick turnaround!
3 March 2026
Reply from Monday Merch
Hi James,
Thank you very much for your positive review! We are happy to know that you liked our service and look forward to working with you again in the future 😊
Great service
Lena went above and beyond to find a suitable mug for us and I could tell that the production team took great care to make sure the product was of good quality.
27 February 2026
Reply from Monday Merch
Hi Naina,
Thank you for such a great review! We are happy that you liked our service and that the quality of the product met your expectation. We look forward to working with you again in the future :)
The process was very smooth and well…
The process was very smooth and well explained. Tailored help, fast answers and very kind personnel.
1 March 2026
Reply from Monday Merch
Hi Lucia,
Thank you for your positive review! It's great to know that you had a smooth communication with our team throughout the process. We look forward to working with you again in the future 😊
Overall great but many changes in…
Overall great but many changes in contact persons and a bit 'forgetfulness' in our wishes on having more people on the reply-list pulls the review a bit down.
27 February 2026
Reply from Monday Merch
Hi Rikke,
Thank you very much for your review! We try our best to make the process as smooth as possible, but sometimes unexpected issue can arise. It's great to know that you were happy with the overall process. We look forward to working with you again and hope to meet your expectations better next time :)
Very professional service
Very professional service, high-quality materials, and consistent attention throughout the entire process. Highly recommended
26 February 2026
Reply from Monday Merch
Hi Fernando,
Thank you very much for your great review! We’re delighted to hear that you liked our service, as well as the quality of our materials.
Providing consistent support throughout the entire process is very important to us, so your feedback truly means a lot. We sincerely appreciate your recommendation 😊
Great selection of products and amazing customer support
We decided last minute to order some merch for an event. The team made sure we got it delivered on time although the time was tight. Not to mention the great products and extensive selection they have! I would totally recommend.
26 February 2026
Reply from Monday Merch
Hi Olta,
Thank you so much for your fantastic feedback. We’re thrilled we could support your last-minute merch order and ensure everything arrived on time for your event.
It’s great to hear that you were happy with both the delivery and our product selection. We truly appreciate your recommendation and would be delighted to assist you again for your next event! 😊
Great service
Great selection of products and very simple process. The team are very responsive to emails and queries. Would highly recommend to anyone looking for company merch.
26 February 2026
Reply from Monday Merch
Hi Dear Customer,
Thank you very much for your wonderful feedback! We’re delighted to hear that you’re happy with our product selection and found the process simple and straightforward.
We truly appreciate your recommendation and look forward to working with you again 😊
Great product and great staff that…
Great product and great staff that helped organise the design and logistics. would highly recommend.
25 February 2026
Reply from Monday Merch
Hi Megan,
Thank you for your great review! We are very happy that you liked our service and the quality of our products. We trully appreciate your recommendation and look forward to working with you again in the future 😊
Reply from Monday Merch
Hi Natasha,
Thank you for your feedback! We’re delighted that you’re happy with the product and the fast delivery. We truly appreciate your support 😊
Great service and great quality!
24 February 2026
Reply from Monday Merch
Hi Alessandra,
Thank you for your great feedback! We are very happy that you liked our service and the quality of products. We look forward to serving you again in the future 😊
Easy and communicative support!
22 February 2026
Reply from Monday Merch
Hi Mona,
Thank you for your positive review! We’re glad to hear that you liked our service and look forward to serving you again with your future projects 😊
Easy process, friendly employees
Even though there were frequent changes in the staff responsible, I always felt well taken care of. The order and delivery were handled very quickly.
23 February 2026
Reply from Monday Merch
Hi Nicole,
Thank you for your positive feedback!
It’s great to know that the order and delivery met your expectations in terms of speed. We value your trust and look forward to supporting you again 😊
I’m fully satisfied with Monday Merch
I’m fully satisfied with Monday Merch. From the initial communication to the final delivery, everything ran smoothly and professionally. The whole process was transparent, coordination was quick and reliable, and it genuinely felt like everything was handled with care and attention to detail.
What I especially appreciated: fast responses, clear updates throughout, and easy-to-follow tracking. The order arrived exactly as expected, was well packaged, and everything was in perfect condition.
Overall: a great experience, excellent service, and a very hassle-free process. I can definitely recommend Monday Merch and will be ordering again.
19 February 2026
Unprompted review
Reply from Monday Merch
Hi Marcel,
Thank you so much for this incredibly thoughtful review. We truly appreciate you taking the time to share your experience.
It means a lot to hear that everything, from the initial communication to the final delivery, met your expectations.
Thank you again for your trust and recommendation. We’re very much looking forward to your next order! 😊
easy communication and order process
easy communication and order process. Goods are great.
23 February 2026
Reply from Monday Merch
Hi Ilias,
Thank you for your positive feedback! We're pleased that you found the ordering process smooth and that you’re happy with the goods 😊
Will be using again
Helpful, great communication high quality product and delivery ahead of time.
19 February 2026
Reply from Monday Merch
Hi Michael,
Thank you for this positive review! We are very happy you liked the quality of our products, the timely delivery and communication with our team. We look forward to working with you again :)
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