Mojoglasses Reviews 3,924

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 901 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the excellent prices, often saving hundreds of pounds compared to high street opticians, making quality products more accessible. The service is frequently described as outstanding, with many highlighting the speedy delivery and efficient turnaround times for orders. People appreciate the high quality of the products, including lenses and genuine designer frames, which arrive well-packaged and as advertised. However, some customers also noted occasional issues with communication and delivery updates, wishing for more consistent tracking information. A few other people also felt that the final quality control checks could be improved, citing instances of lenses with fingerprints or frames needing minor adjustments upon arrival.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Service

Consumers consistently report positive experiences with the service, often describing it as exceptional,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the excellent value and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super quick and... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent price very quick turnaround, if i have any criticism it's that communication could be better other sites ive used keep you updated on every step not just when they post them out. Having said... See more

Company replied

Rated 5 out of 5 stars

I’m very impressed with MojoGlasses. It was so easy to choose my lenses and upload my prescription. Delivery came within just a few days. Very happy indeed and it shows what a huge difference there is... See more

Company replied

Rated 5 out of 5 stars

I had my eyes tested by my regular optician and purchased a pair of spectacles. With my latest prescription I then purchased a second pair from Mojo. Choose the frame, upload the prescription, select... See more

Company replied

Rated 5 out of 5 stars

My third purchase from Mojoglasses and I could not be happier. I made an error when selecting the size and only realised 4 days after placing the order. I contacted Ryan at Mojoglasses via email to... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Outlet Mall
  4. Sunglasses Store

About Mojoglasses

Written by the company

Shop Mens Glasses
Shop Womens Glasses
Shop Sunglasses

Prescription Glasses and Sunglasses

Mojoglasses is based in the UK and provides genuine designer prescription glasses and sunglasses at exceptionally low prices. The range includes Ray-Ban, Oakley, Oliver Peoples, Versace, Prada, Persol, Ralph Lauren and Ted Baker. All available with single vision or varifocal lenses, with a choice of filters, anti-reflective coatings and tints.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The glasses you sent me were excellent…

The glasses you sent me were excellent so clear good quality the service outstanding si very please indeed

21 May 2026
Mojoglasses logo

Reply from Mojoglasses

Really pleased to read this! Thank you for choosing us and hopefully we will welcome you back again..

With best wishes,

Lisa

Rated 5 out of 5 stars

Excellent

Excellent , really pleased with service and quality

21 May 2026
Mojoglasses logo

Reply from Mojoglasses

Thank you!

Rated 5 out of 5 stars

Top service

Good price. Easy to use website. Easy checkout process. Clear communication on expected delivery time (was sent out sooner than I thought it would be). Overall very happy!

21 May 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Neale,

That's great to read! Thank you so much for choosing us and for writing these kind comments. Wedo hope to welcome you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Great service

Great service
This is my second pair and have had no problems

13 May 2026
Mojoglasses logo

Reply from Mojoglasses

Thank you so much Darran! Very much appreciated.

Rated 5 out of 5 stars

I’m very impressed with MojoGlasses

I’m very impressed with MojoGlasses. It was so easy to choose my lenses and upload my prescription. Delivery came within just a few days. Very happy indeed and it shows what a huge difference there is in cost vs high street opticians. I saved literally hundreds of pounds. I’ll certainly be returning soon.

20 May 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Christopher,

Thank you so much for choosing us and for writing these kind and interesting comments. We look forward to welcoming you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Great service

I've used this company quite a few times now and have always had excellent customer service recently an order was out of stock they updated with delivery dates and items arrived within a week

18 May 2026
Mojoglasses logo

Reply from Mojoglasses

Huge thanks!!!

Rated 5 out of 5 stars

Great service

I incorrectly ordered the wrong size of frame and customer service team were friendly and quick to help resolve.
New frames were received within a week of me returning the wrong ones.
Fantastic service all round. Will definitely use Mojo for my next set of glasses.

21 April 2026
Mojoglasses logo

Reply from Mojoglasses

Ah this is great to read. It's always a pleasure to help! We look forward to welcoming you back in the future.

With best wishes,

Lisa

Rated 5 out of 5 stars

The guys are really helpful

The guys are really helpful, 1st class service. Helped with guidance regarding my prescription lenses and frame size and less than half of the price of an option.

19 May 2026
Mojoglasses logo

Reply from Mojoglasses

Thank you so much for these very kind comments. We are thrilled to have saved you some money and do hope to welcome you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Genuine 5 star service.

I can't recall the last time I left a positive feedback on TrustPilot especially with the way shopping online and attitudes have changed so it was a genuine breath of fresh air to have purchased an item and receive 5 star service.

In a nutshell (well a large one) I placed an order for a pair of Oakley specs with a prescription, and they arrived within 4 days!! Not only were the frames the cheapest I could find online but there was also an offer on for prescription lenses.

When the specs arrived, I had a query and spoke to Ryan who explained a process that was possible to the lenses and told me to send the glassed back and he would sort out the process free of charge, I asked him if this could be possible to do to a brand new pair of specs that I owned which I purchased elsewhere and he was kind enough to say yes and those again where done free of charge - and to top of what was already excellent service, he sent me an email to ask if I wanted to swap cases for the correct one that should have been with my Tom Fords...brilliant!

Thanks Ryan and to those at Mojo Glasses.

21 May 2026
Unprompted review
Mojoglasses logo

Reply from Mojoglasses

Ah, you would be thrilled to see the smiles that these super kind comments have made! Ryan is fabulous and always delighted to help. We really are over the moon to read these very appreciative words.

Thank you so much

Lisa

Rated 5 out of 5 stars

Amazing service

Amazing service. Can’t fault them. Time from order to delivery 19 hours.

18 May 2026
Mojoglasses logo

Reply from Mojoglasses

Wow!! Thank you so much for your kind comments. We do hope to welcome you back.

With best wishes,

Lisa

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look