We are very happy with the purchase. The sofa is comfortable and the quality is very good. The only criticism, and the reason for giving 4 stars, is that the assembly manual was a bit brief. We had... See more
Company replied
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See what reviewers are saying
At first, I received a sofa which couldn't be assembled because of a manufacturing defect, but I called customer service, and they clearly guided me through their complaint/request system and sent me... See more
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I had a great delivery experience with Robert. He was very kind, professional, and helpful. He made sure my packages were placed safely and followed my instructions carefully. Great service and a... See more
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The sofa is great. Really comfortable and I love that I could choose my own fabric, I went with corduroy and it looks awesome. The delivery day options were nice, the only downside is that it’s curb... See more
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Company details
- Furniture Store
- Furniture Accessories
- Furniture Accessories Supplier
- Living Room Furniture Store
- Sofa Store
About MØBELKOMPAGNIET Danmark
Written by the company
Hos Møbelkompagniet.dk finder du et stort og lækkert udvalg af møbler.
Vi tilbyder 30 dages prøveperiode og
prisgaranti.
Vi stræber efter 100% tilfredshed – hvilket betyder, at vores stærke kundeserviceteam er klar til at rådgive dig,
så du finder de møbler, du fortjener.
Vores kundeservice sidder klar
Mandag – fredag: 10.00 – 17.00
Lørdag: 10.00 – 15.00.
Kontakt vores kundeservice her.
Besøg et af vores showrooms, som ligger rundt omkring i hele Danmark. Her finder du kvalitetsmøbler, spændende nyheder og vores bestsellers udstillet. Du kan frit gå ind i vores showroom og blive inspireret – helt uden at blive forstyrret.
Får du brug for hjælp, står vores showroom-personale altid klar til at hjælpe og besvare dine spørgsmål. Vores showroom er fyldt med spændende kvalitetsmøbler.
30 dages prøve
Written by the company
- Det kan være svært at vælge det rigtige møbel
- Hos Møbelkompagniet ved vi, at det kan være svært at vælge det rigtige møbel uden at have set det først. Derfor tilbyder vi en 30 dages prøveperiode på alle vores varer – med undtagelse af design-selv varer. Du har altså 30 dages fortrydelsesret gældende fra den dag, du modtager varen. Hvis du har bestilt flere varer i én ordre, men modtager dem enkeltvis, starter fristen fra den dag, hver enkelte vare bliver leveret. Det betyder, at du har mulighed for at returnere din vare, uanset årsagen, så længe nedenstående betingelser er opfyldt. Du betaler blot returfragten. Hos Møbelkompagniet finder du et stort og lækkert udvalg af møbler. Vi ønsker at være med dig hele vejen i dit online køb og tilbyder online support 6 ud af ugens 7 dage.
Prisgaranti
Føler dig tryg ved dit køb
Hos Møbelkompagniet ønsker vi, at du altid føler dig tryg ved dit køb, også når priserne ændrer sig. Derfor tilbyder vi prisgaranti i op til 30 dage efter levering/afhentning af dit køb.
Betingelser for prisgaranti
Prisgarantien gælder i 30 dage fra den dag, du har fået varen leveret eller afhentet, og ikke fra bestillingsdatoen. Det betyder, at selvom du har bestilt en vare i god tid, f.eks. i august med levering et par uger senere, så starter prisgarantien først den dag, varen leveres til dig.
Undtagelser for prisgaranti
Prisgarantien gælder ikke i følgende tilfælde:
Tidsbegrænsede kampagner, fx Black Week, Weekendtilbud eller andre køtilbud
Rabatkoder eller andre personlige/lukkede rabatter
Contact info
Graham Bells Vej 6, Skejby, 8200, Aarhus N, Denmark
- 78724444
- kundeservice@moebelkompagniet.dk
- moebelkompagniet.dk
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The sofa is fine but the way it is…
The sofa is fine but the way it is build is not nice. It is a lot harder than describe to build it and some of the material is poor (one screw broke). Delivery was poor: 2 hours delay with no warning (to get information I called twice customer service, then I got the information of the delay). Sofa is very good and comfy
15 August 2025
Reply from MØBELKOMPAGNIET Danmark
Dear Federico
Thank you for your feedback. We’re happy to hear that you find the sofa comfortable, but we’re very sorry to learn about the issues you experienced.
We haven’t received any claim regarding the assembly or broken screw, so we’d strongly recommend submitting a formal claim. This way, we can properly review your case and hopefully resolve it quickly. 😊
While delays can unfortunately happen, you’re absolutely right that we should have informed you proactively. We sincerely apologize for not doing so in this case.
Thank you again for taking the time to share your experience — it helps us improve both our products and service.
//Marie-Louise, Møbelkompagniet 🛋️
Very welcoming and friendly staff
Very welcoming and friendly staff on both my visits to the Tårnby store. Provided me with enough information and recommendations to help me choose the right model. Clean and well kept showroom and great customer service.
2 August 2025
Unprompted review
Reply from MØBELKOMPAGNIET Danmark
Thank you very much for your review! We’re delighted to hear that you felt welcome on both your visits to our Tårnby store, and that our team could provide you with the information and recommendations you needed to choose the right model. We also appreciate your kind words about the showroom and our customer service.
Med venlig hilsen
Nicolaj // Møbelkompagniet
The couch is more firm than in the…
The couch is more firm than in the store. Looks great but we were quite disappointed
11 July 2025
Reply from MØBELKOMPAGNIET Danmark
Hi Carolina,
Thank you for taking the time to leave a review — we're really happy to hear that the couch looks great in your home 🌸
Regarding the firmness: the seat and back cushions are made of foam, which will naturally feel firmer when new. The model you tried in our showroom has been used daily, so the foam has softened over time through regular use. This is why your new couch might feel noticeably firmer at first — but rest assured, it will gradually become softer and more comfortable as it settles in.
We hope this helps reassure you that the firmness is temporary, and the sofa will soften to feel more like the one in our showroom.
Of course, if the sofa doesn’t live up to your expectations, you’re always welcome to return it.
Please don’t hesitate to reach out by email or phone if you have any further questions — we’re here to help.
Wishing you a great day!
// Camilla, Møbelkompagniet 🛋️
Waited nearly 7 MONTHS for dilevery
On December 31, 2024, I ordered a Grönvik coffee table with the expectation of a maximum delivery time of 3 weeks, as stated on the website. After I had placed and paid for the order, I received an order confirmation stating that it would not be delivered until May 2025 — five months after the order was placed. I had even chosen to pick up the table myself at their address in Aarhus.
After several weeks, the delivery date kept being changed again and again and again. After 5 months, I then received a new email stating that the table could not be delivered to the pick-up point at their address after all, but that I could pay 400 DKK to have it delivered to the curbside. After messaging your customer service, I managed to persuade you to at least deliver the table for free. Since then, the delivery date was changed repeatedly, and I didn’t receive the table until June 26 — almost 7 months after ordering. Will NOT be buying from there again!
26 June 2025
Unprompted review
Reply from MØBELKOMPAGNIET Danmark
Thank you for your honest review.
We’re truly sorry to hear about the frustrating experience surrounding your Grönvik coffee table order. This is certainly not the level of service we aim to provide. We sincerely apologize for the inconvenience this caused.
We want to highlight that, in April, we did offer you several alternative solutions in an attempt to make up for the situation and help find a satisfactory outcome. Additionally, when it became clear the pickup option was no longer viable, we took responsibility for the delivery cost to ensure you wouldn’t be further inconvenienced.
That said, we fully understand your disappointment. Thank you again for your feedback it helps us improve going forward.
Best regards,
Nicolaj // Møbelkompagniet
Delivery Experience Fell Short of Expectations
While the product itself met expectations, the delivery experience was a bit below expectation. The order was supposed to be delivered to my doorstep, but it was instead left on the roadside with the explanation that the road was not wide enough for access. This was unexpected, as we've had other stuffs delivered by similar vehicles without any issues.
31 May 2025
Reply from MØBELKOMPAGNIET Danmark
Thank you for your review. We're glad to hear the product met your expectations, but we’re sorry the delivery experience fell short.
It's understandable that you were surprised by the drop-off location, especially if similar deliveries have been made without issue before. We’ll follow up with our delivery partner to better understand the situation and help avoid similar cases in the future.
Thank you for bringing this to our attention.
Med venlig hilsen,
Nicolaj // Møbelkompagniet
The dinning table was replace but still has the damage
The dinning table was replace. However it was not good had some damage. The money is yet not returned.
1 April 2025
Unprompted review
Reply from MØBELKOMPAGNIET Danmark
Thank you for your feedback. I'm sorry to hear that the replacement dining table also arrived with damage and that your refund hasn't yet been processed. This is certainly not the experience we aim to provide.
Please rest assured that we take this seriously. If you haven’t already been in contact with our customer service about the refund, I encourage you to reach out so we can ensure it’s handled promptly.
We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right.
Best regards,
Nicolaj // Møbelkompagniet
Great quality products
4 March 2025
Reply from MØBELKOMPAGNIET Danmark
Thank you for your review. We're delighted that you're satisfied with the quality of our products.
Best regards,
Nicolaj // Møbelkompagniet
Reply from MØBELKOMPAGNIET Danmark
Thank you for your review! We're glad to hear you're satisfied with both the product and our service. We hope you're going to be happy with your order.
Best regards,
Nicolaj // Møbelkompagniet
Mistake in delivery
I ordered the Madrid chaiselong sofa. I had to wait for around one month for it to be delivered. The delivery process is a bit complicated because you need to choose a day for delivery, but you don't know the time. They inform you about a 4-hour time slot one day before, and it cannot be changed.
When the sofa arrived, I realised both parts are identical right chaiselongs, instead of left and right part. I immediately called the delivery person but they said they couldn't do anything about it. Then I called the company, but they said they can only replace it next week. So I had to carry the second 50kg part upstairs to my small apartment and now I have to wait, while having only half of my sofa. This situation was really annoying and inconvenient. Moreover, I wrote an email to the company on Thursday to ask about more information on when and how they will solve the problem. However, I still haven't received the answer (it's Monday today). But I must admit, the sofa is really beautiful and comfy.
Edit: I called the company today because they haven’t replied to my mail. They said the sofa isn’t available right now and that they will deliver it in April (even though last week they said they will deliver it this Thursday). It’s really annoying since I’ll now need to wait another month, and the wrong part is blocking the hallway in my small apartment.
6 March 2025
Unprompted review
Reply from MØBELKOMPAGNIET Danmark
Hi Maja,
Thank you for taking your time to review your experience.
I have asked for your order information, so I can look further into the case - I would love to figure out, how to make this better for you 🌸
// Camilla, Møbelkompagniet 🛋️
All very good :)
The process of buying and getting the sofa delivered went very well. All employees I had contact to (showroom, customer service, delivery) were very helpful and friendly. The customer service was easy to reach and very efficient. Overall a great experience. :)
22 January 2025
Reply from MØBELKOMPAGNIET Danmark
Thank you so much for your wonderful review! ⭐️
We truly appreciate your kind words and are thrilled to hear about your great experience. Hope to see you again soon!
Wishing you a fantastic day!
//Marie-Louise, Møbelkompagniet
Delivery caused damage, couch 5/10
Couch looks beautiful, but the pictures are not accurate with the color you’re getting. It’s also extremely firm, so not super cozy, there are some areas where you can feel the wood which doesn’t make it super comfortable. Returning is a difficult process because apparently you need to wrap it with original packaging and then you have to pay for it to be transported. The delivery was very hectic and they caused damage to the walls in my home. Overall I would give it a 5/10, most of the points are because the couch visually looks very cool, but it’s not a cozy couch. I think you can find something more comfortable for the price somewhere else.
3 February 2025
Reply from MØBELKOMPAGNIET Danmark
Hi, 🌟
Thank you for taking the time to share your experience. We truly appreciate all feedback, as it helps us improve and provide the best possible service. 🙏
We’re sorry to hear that our return policy didn’t meet your expectations. While we do have specific return conditions that need to be met before a purchase can be canceled, we make every effort to communicate these clearly in our terms and across our website to ensure transparency. That being said, we completely understand that policies can sometimes feel restrictive, and we’re always open to reviewing individual cases. If you believe this is a warranty issue, we’d love to take a closer look and see how we can assist you. 🌼
Again, we really appreciate you bringing this to our attention—it’s feedback like yours that helps us learn and improve.
//Marie-Louise, Møbelkompagniet
Reply from MØBELKOMPAGNIET Danmark
Thank you 🛋️🙌
Amazing customer service
Amazing customer service!
Julius has been a great help over the phone helping with all my questions for ordering several items. He was extremely nice, helpful and resourceful.
29 January 2025
Unprompted review
Reply from MØBELKOMPAGNIET Danmark
Thank you for your kind words! We're delighted to hear that Julius provided excellent assistance and helped answer all your questions. We truly appreciate your review and look forward to help you again.
Best regards,
Nicolaj // Møbelkompagniet
Amazing service
Amazing service, communication with the customer's service was excellent.
The sofa is of good quality easy to assemble with clear instructions.
I am very happy with it.
19 December 2024
Reply from MØBELKOMPAGNIET Danmark
Thank you for your nice review! We're glad you experienced good costumer service. It's also nice to hear that you're satisfied with the quality.
//Nicolaj, Møbelkompagniet
Nice looking chairs
The chairs we ordered arrived as scheduled. My husband assembled all 6 with ease. They look nice and comfy enough when sat on. We already received compliments when friends visited the house. One of them said it looked sturdy.
6 December 2024
Reply from MØBELKOMPAGNIET Danmark
Thank you for your review! We're glad that your chairs arrived as planned and the assembling process wasn't to intricate.
We hope to welcome you back as a costumer in the future!
//Nicolaj, Møbelkompagiet
Very good overall experience, communication needs some improvement
We had a some problems communicating (their sms service was not delivering text messages to me), but they were very helpful during phone calls. Considering the load that comes in the Christmas period they did extremely well.
They have good quality products and fair pricing. We are happy with our couch (have had it for 6 months now).
Overall I am satisfied and will order from
them again.
6 December 2024
Reply from MØBELKOMPAGNIET Danmark
Hello, thank you for your review. I am really sorry to read about your experience, which does not meet our standards. We would like to contact you so that we can hopefully find a solution and make your experience more positive. Wishing you a lovely day.
//Marie-Louise, Møbelkompagniet
Great quality
Bought four chairs. It was super easy assembling them together. The quality is amazing. The price was very fair.
22 November 2024
Reply from MØBELKOMPAGNIET Danmark
Thank you for your review! We're thrilled to hear that assembling the chairs was easy and that you're happy with their quality and price. 😊
Best regards,
Nicolaj // Møbelkompagniet
Nice collection of furniture items
Thanks møbelkompagniet team for offering better and acceptable solution. I have changed the rating too accordingly ..
Just to add on we were really happy to see the furniture collection u have at Aarhus showroom. It was our first visit and we ended up buying few things. Keep up the good work ..
14 November 2024
Reply from MØBELKOMPAGNIET Danmark
Hi Satish,
Thank you for taking your time to change your review!
I'm glad to hear, that there has been found a solution. It's a pleasure to know, that our team has handled the case in a way, that has made your experience with us satisfying.
I hope our products will adorn your home for many years to come 🌸
Best regards,
Camilla, Møbelkompagniet
Perfect experience and in love with my new sofa
I bought the Rome couch in green, AMAZING. Comfortable and very pretty. Super quick delivery and very fast customer service. An honest 10/10
6 November 2024
Reply from MØBELKOMPAGNIET Danmark
Thank you so much for your feedback!
We’re thrilled to hear that you’re enjoying your green Roma couch and had a positive experience with our delivery and customer service. Your satisfaction is our top priority, and we’re grateful for your kind words.
Best regards,
Nicolaj // Møbelkompagniet
Great sofa
Great sofa, easy to arrange deliver, friendly customer service and good quality furniture.
29 October 2024
Reply from MØBELKOMPAGNIET Danmark
Thank you for your kind review!
We’re delighted to hear that you had a smooth delivery experience and enjoyed our customer service. It’s wonderful to know that you’re pleased with the quality of the sofa as well. We hope it brings you comfort and style for years to come.
Best regards,
Nicolaj // Møbelkompagniet
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