AVOID AVOID Dreadful company, my partner bought a dress , completely wrong size arrived but they insisted on returning it to China at her expense. Slow communication, in the end out if frustration I... See more
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Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return lab... See more
Company replied
I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contac... See more
I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it wa... See more
Company replied
Company details
Written by the company
Modora is a U.K. based premium apparel brand that combines the gentle tones of traditional Eastern wear with the glamorous beams of the latest Western trends. This vision is imbued within our entire fashion line to bring women the genuine appeal and comfort of a premier brand.
Contact info
4 Hockley Park Pitsford Street, Hockley B18 6PT West Midlands, B18 6PT, Hockley, United Kingdom
- 07498 713722
- Enquiries@modora.co.uk
- modora.co.uk
3.2
Average
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faulty item
My item was delivered on time however it was faulty. I’ve emailed them 3 days ago now with no response.
17 August 2022
Reply from Modora
Hello Ben,
We are truly sorry for the inconvenience that you have faced. Before refund, please check Modora's return policy "used products are non-refundable."
Sincerely,
Customer Excellence Team
Modora UK
Lovely quality products..just wish you…
Lovely quality products..just wish you had more dresses and tops and skirts!!!
25 August 2022
Reply from Modora
Hello Salma,
Thanks for leaving us such a wonderful review. We are thrilled that you loved Modora.
Sincerely,
Customer Excellence Team
Modora UK
Excellent service and attention to detail
The order arrived promptly and I good condition. A nice touch that they were wrapped in tissue paper
20 August 2022
Reply from Modora
Hello Sonia,
Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Have a good day!
Reply from Modora
Hello Hunaiza,
We are so grateful for your kind words. Thanks for sharing your review with us.
I was looking for a bag & came across…a right winner
I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it was very very well priced compared to other bags I'd seen beforehand. Once I received my purchase I was very pleasantly surprised as to the quality, size etc. On my Sister seeing my bag, she promptly ordered the same product. So all in all 2 very happy customers.
17 August 2022
Reply from Modora
Hello Helene,
Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Have a good day!
The clutch bag is exactly how it is on…
The clutch bag is exactly how it is on the website. Very beautiful.
17 August 2022
Cotton Scarf
Ordered some soft cotton scarves to try dyeing. Not done it yet but the scarves are beautiful quality. Postage was quick. Excellent service
8 August 2022
Reply from Modora
Hello Sarah,
So happy to hear about your amazing experience! We do our absolute best to deliver perfection every time and comments like this mean a lot.
Thanks & Regards,
Modora UK
Cheap and prompt delivery
22 July 2022
Reply from Modora
Hello,
Thank you for your review. We do our absolute best to deliver perfection every time.
Fast delivery and great quality…
Fast delivery and great quality clothing! Material is amazing and so flattering
5 July 2022
Reply from Modora
Hello,
Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Excellent service received
Excellent service received. Delivery was swift. Parcel arrived in neat packaging.
Kimonos and sports hijab were of great quality. Definitely recommend.
27 June 2022
Unprompted review
Reply from Modora
Hello,
Thank you so much for your review! We are thrilled you love Our Scarfs and Kimonos! Hope to help you find another new one you'll love again soon!
Regards,
Modora UK
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