Modern Travelworks | Modern Destination Weddings Reviews 113

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a wonderful experience with a trip to USHA. Sheba led an amazing wellnes journey. The activities were well organized and the food was nourishing and amazing. I would love to experience more trip... See more

Rated 5 out of 5 stars

Sheba was PHENOMENAL! I’ve never used a travel agent before so I wasn’t sure what to expect. Working with her took the hassle away from planning my sister’s birthday trip to Puerto Vallarta. She gav... See more

Rated 5 out of 5 stars

David Feldschau what more can I say he went above and beyond making the trip to Cancun very enjoyable.He would always answer our emails promptly and made sure for us to know how to get to our amstar p... See more

Rated 5 out of 5 stars

Heather did an amazing job for a girls trip to Mexico! Excellent communication from the beginning, helpful tips, and great accommodations! She was so easy to work with, and worked hard to make things... See more

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4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Sheba was amazing

Sheba was amazing, she made everything so simple and easy. She was there whenever any of us had any questions . She provided guidance and comfort and no one was left behind or in confusion. I don’t know what I would have done without her expertise. Thank you Sheba for planning and guiding the whole experience.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of collaborating…

I had the pleasure of collaborating with Sheba Matthews to plan a trip to Jamaica for my 40th birthday, and she exceeded all expectations. Sheba's expertise, responsiveness, and outstanding customer service were exceptional throughout the entire planning process. I wholeheartedly recommend Sheba for all your vacation planning needs.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Corporate Incentive Trip

I had an outstanding experience working with Modern Travelworks, especially with Heather Kogler, who was our main point of contact. Heather was incredibly attentive and ensured that every detail of our trip was seamlessly planned. She went above and beyond to meet all of our needs and kept the entire group well-informed every step of the way. Her organization and communication were key to the success of our retreat. I highly recommend Heather and Modern Travelworks for both corporate and personal retreats. Their service and dedication to making every experience memorable are top-notch!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Stress free group trip planning

My experience working with Sheba Mathews has been great. She made the process of planning a group trip for my birthday stress free. She was flexible and creative in finding a solution once given my requests. The payment collection process was also very smooth. I would work with her again in the future.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

David Feldschau what more can I say he…

David Feldschau what more can I say he went above and beyond making the trip to Cancun very enjoyable.He would always answer our emails promptly and made sure for us to know how to get to our amstar pickup would recommend booking with him as he will make sure everything will go smoothly will book future trips with him

16 August 2024
Unprompted review
Rated 3 out of 5 stars

Working with David was a plus

Working with David was a plus; I would definitely recommend working with him; he was always available. The resort was great but I was not fond of the lack of availability of what the resort provided; yes, it was the off season, but the price was not; lack of food/restaurant choices; also the constant solicitation got to be unbearable; also, the deposit upon arrival to the hotel was a surprise, especially after all the money spent for the vacation. Very grateful for the transportation but there needs to be a better system in place between Amstar and the drivers; one guy just came and grabbed my bags and an Amstar employee had to confront the guy to let go of my luggage; I had never been to Jamaica, so I had no clue what to expect. The Amstar drivers need distinctive shirts also. The Mobay experience was giving everything it needed to give.
Overall, the resort was ok, for the money, should of been a lot better. The customer service was good, even though I did not see my personal concierge for 2 days.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Ireland

Anna Duran - Senior Travel Advisor, booked us an amazing trip to Ireland. She gave us many options to choose from, flights, hotels, car services, excursions. She worked her back-end off
getting everything we wished for. Anna (and Modern Travelworks of course) get’s a 10 in our books. Our trip was better than we hoped for. She was so good to us that we have booked another vacation with her already. Thank’s Anna and Modern Travelworks!!!!

3 September 2024
Unprompted review
Rated 5 out of 5 stars

My family and I took a trip to the…

My family and I took a trip to the Dominican Republic. We worked with Austin on setting everything up and he was amazing ! He took care of it all, had answers to all my questions, and even checked in to make sure we had everything. This was probably one of the best vacations I’ve ever had and I will make sure to book with Austin for future vacations! Thank you so much !

9 August 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Sheba and I can’t recommend them ENOUGH! She booked our vacation to Belize, from start to finish, the experience was seamless and stress-free.

She took the time to understand my travel preferences and budget. She handled all the arrangements, from flights and accommodations and transportation, ensuring everything was smooth sailing as soon as we got to Belize City and then to San Pedro!

Sheba was responsive, accommodating, and genuinely invested in making my trip unforgettable. I highly recommend Sheba’s services to anyone looking for a hassle-free and expertly planned trip. I will definitely be using their services for my future travels!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Heather with Modern…

Highly recommend Heather with Modern Travelworks! Our first time using a travel agent and she was easy to work with. Understood and met our needs and wants. Hurricane passed the area we were traveling to and she kept communicating with us on any updates. We enjoyed our trip to Playa Aventuras and the resort was wonderful! Can’t wait to use her services for our next trip!! Thank you!

7 July 2024
Unprompted review
Rated 5 out of 5 stars

I originally booked with Sheba for my…

I originally booked with Sheba for my best friends wedding in Mexico but unfortunately I was unable to attend. But Sheba was there to save the day! I am not the most organized or on time person so working with me probably wasn’t easy, but she was right there the whole way to help me with all my questions and concerns. If you are looking for a travel agent you can’t go wrong with Sheba

22 April 2024
Unprompted review
Rated 5 out of 5 stars

We booked a trip for Christmas

We booked a trip for our Christmas and my birthday for December 2024. Our travel agent is Sheba Matthew’s. The booking process was so smooth and easy. She was referred to me by a friend who has used her on several occasions and has raved how wonderful she is. I was not disappointed. She is wonderful. She is very knowledgeable, patient, kind and helpful. She will be our agent for years to come and I’m going to refer everyone I know to her. Keep up the good work Sheba.

10 April 2024
Unprompted review

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