Very disceptive photos and very disappointed. Bought their pillow, collapses very easily and unfortunately flattens out. Not really worth the plastic in came in. I'm sorry I didn't read the reviews be... See more
Company replied
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Very disceptive photos and very disappointed. Bought their pillow, collapses very easily and unfortunately flattens out. Not really worth the plastic in came in. I'm sorry I didn't read the reviews be... See more
Company replied
I got the gamestick and it was working fine. Then one day it stopped loading up so I contacted support and got in touch with Ace. He asked for some details, pictures and a short video showing the prob... See more
Company replied
I have purchased 2 magnetic power banks. Very pleased with magnetic connections, less stress on phone charging terminal due to the magnetic connection. It also came in handy with our last trip to... See more
Company replied
Thought we would purchase a pillow & pay express, we tracked it and finally received after 16days, did refund the express postage amount, after we sent an email stating our displeasure. We live and... See more
Company replied
Sells Home Decor & Other Household items
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Could not believe how quickly once the order was placed the response of ModernAusies.An email confirming the order was received (unfortunately found its way in the SPAM file) which was unfortunate.
Next day I received an SMS from Aus.Post that my parcel was in transit and should receive it soon.Thank you Modern Ausies for the prompt service that you provided

Reply from Modern Aussies
I purchased a gaming device from Modern Aussies that was faulty from the start. After weeks of back-and-forth communication, they confirmed in writing that they would issue a refund but never followed through. Now, they are completely ignoring all my follow-up messages.
Update - they have now followed through with the refund. Have changed the review from a 1 star to a 3 star as it was still a faulty item and refund took too long to process.

Reply from Modern Aussies
I am so happy with my shaver. It works so well. Takes the hair off so easily. No rashes or lumps or bumps. Safe to use . The Web page was easy to use. Came quickly in the post. Best shaver I have ever used. I highly recommend.

Reply from Modern Aussies
FRAUD - STAY AWAY!!!
Ordered my items over 1 month ago and everytime I enquire about it they come back with, its the couriers fault and the package has gone missing. I have been promised twice now that they will send another package and investigate independently and nothing happens. I have now informed them that I will lodge a claim with the ACCC and notify my bank of consumer fraud. Buyer beware!

Reply from Modern Aussies
Not only a brilliant item but fast postage and splendid communication. What more could one wish for !

Reply from Modern Aussies
I've ordered those game boys through your service/ afterpay unlike ordering on ebay I have no tracking number or sufficient information to track the item on the 19/9 and just starting to get worried my orders is going to be stuck in postal limbo?

Reply from Modern Aussies
Honestly best thing I've bought in a while! It brings back so much childhood memories and just absolutely love this handheld console in general. Shipping was excellent as well! Only took a week from order to my doorstep.

Reply from Modern Aussies
Do not buy from them, they are not Australian based. I did not do my own due diligence and for something I thought would take 3-5 business days is taking over 2 and half weeks. If I get it at all. Very disappointed in myself for buying from this company. They should make it known that they do not hold stock in Australia at all!!!!

Reply from Modern Aussies
I was sceptical at first and from ordering..but decided to give it a go. We bought the mini hand held gaming console (like a mini gameboy) and it is fantastic! Exactly like advertised and arrived in just over a week.

Reply from Modern Aussies
I ordered the hand held vac. It is useless. Does not pick up anything. Contact with the company has been problematic. Have phoned and phoned. Once I got an answer from an overseas call centre. Totally unhelpful. Email response said thanks for your email. That's it.
DO NOT TRUST THIS COMPANY. THEY ARE NOT AUSTRALIAN. SCAM
SCAM. SCAM.

Reply from Modern Aussies
Has a great experience with these legends. I emailed to ask them where my product was as it was a bit late and they got back to me promplty and a little added gift as well.
My hand held game is the best!!!!
Thanks heaps guys and girls 😍😍

Reply from Modern Aussies
Loved how quickly it removed the hair and left skin feeling smooth.

Reply from Modern Aussies
Thanks for the gaming system I love it cheers will definitely be ordering again for my nieces and nephews cheers

Reply from Modern Aussies
I purchased a product advertised as being a sleeping aid/companion for my baby. It took longer than expected to ship and when I received the item it was not as advertised. This site uses photos and videos of reputable brands but sends out poor quality, knock-off versions.
This product is not safe for me to leave with my child for its intended purpose, and there are several problems with this product that would have stopped me from buying the product had I known about them before hand including:
- the level of noise from the motor
- the battery pack being easily accessible by a baby
- the light does not fade in and out as the video on the website shows, it is solid on one setting only
- the quality level is not the same as the one pictured on the site, they are clearly different products when compared side by side (the one on the site has tags in different places, the materials look different, the one pictured is taller and has a different shell shape too.)
I have been in contact with the company requesting a refund since the 10th of August. They advised me on the 26th that they would process the refund, however, today they have reneged on this and have told me I’m not entitled to a refund.
Do not purchase from this company. They are a waste of money and have poor customer service which is NOT 24/7 as their site claims

Reply from Modern Aussies
Company name is misleading. Brought a compact iron which was shipped from China taking over 10days..Won't purchase from them again.
SCAMMERS....NO I WONT DELETE MY REVIEW.
Hi Lorraine,
Good day, I am Laura from Customer Complaints
Dept. of Modern Aussies
I wanted to personally reach out to express our
sincerest apologies for the inconvenience you've
experienced with your recent purchase of mini iron.
We genuinely value your feedback and are committed
to ensuring the satisfaction of every customer. l'm
sorry to hear that the product did not meet your
expectations.
Could you consider deleting the review please
Lorraine? As a THANK you, we will process a $40
refund of your order and please keep the item.
Alternatively, we can provide a full store credit and
this will allow you to purchase any items in our range,
We hope this gesture will help to address your
dissatisfaction.
I hope to hear from you. Thank you for your help and
support.
Best regards,
Laura

Reply from Modern Aussies
Yeah it came .... was abit pissed if that it went on sale 60% off 5 days after I bought it
Seems to running OK battery life's not the best, and the gta vice land is only a little demo version I beleave...

Reply from Modern Aussies
This company is a joke! I bought what I thought was a broom to scrub floor with. It's nothing but a cheap nasty window cleaner. I'm so sorry I spent $40.00 on something you could buy in a $2.00 dollar shop. I will never ever purchase from this rip-off company again again.

Reply from Modern Aussies
I bought my grandson the breathing otter recently worked perfectly for the first night. Then it wouldn’t breath. I let Modern Aussies know and they were fantastic with helpful instructions. All working again my grandson loves it. Thank you Modern Aussies

Reply from Modern Aussies
This travel bag is the best item I bought for my trip. Big enough for everything but small enough to carry every day. The pockets kept everything organised and I never had to worry about losing where anything was. Well made and sturdy. Love it.

Reply from Modern Aussies
I ordered 2 lipsticks. They are as described, good quality and arrived within a week.

Reply from Modern Aussies
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