Modehuis Jansen Reviews 156

•

1.2

Clothing Store

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Company details

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Netherlands
modehuis-jansen.com

1.2

Bad

156 reviews

5-star

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1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 20, 2025

Its a scam

Its a scam, you wont be receiving the same products you see on the website.
Trying to get your money back is impossible.

DO NOT BUY

20 April 2025

Unprompted review

Reply from Modehuis Jansen

May 21, 2025

Beste klant,

Het spijt ons dat u niet de service heeft gekregen die u verwachtte. Hoewel onze webshop inmiddels is gesloten, staan we klaar om uw probleem alsnog netjes op te lossen.

📧 Mail ons op modehuisjansen@gmail.com met uw bestelnummer en een korte beschrijving van de klacht. Dan zoeken we direct een passende oplossing en – indien nodig – verzorgen we binnen 14 dagen een terugbetaling.

Dank voor uw begrip en de kans om dit recht te zetten.

Lisa

Klantenservice Modehuis Jansen

Jan 13, 2025

I had ordered a sweater 8-12-2024

I had ordered a sweater 8-12-2024. After two and a half weeks i recieved a package. The sweater was not a good quality en didn't meet with my expectations. I immediately sent an email asking how I should return the sweater en get my money back but I recieved an e-mail (5-1-2025) with instructions to return to an adres in China. Then i get in touch with nietbezorgd.nl.

10 January 2025

Unprompted review

Reply from Modehuis Jansen

May 21, 2025

Jan 3, 2025

I had ordered a sweater

I had ordered a sweater. After two and a half weeks i recieved a package. The sweater was not a good quality en didn't meet with my expectations. I immediately sent an email asking how I should return the sweater en get my money back but I received no response. I then turned on NietBezorgd.nl

30 December 2024

Unprompted review

Reply from Modehuis Jansen

May 21, 2025

Dec 22, 2024

It is a scam website

These are scammers. I ordered clothes from their website. The sent me extermely poor quality clothes from China. I have emailed them asking to return but they never reply to the emails. I also tried contacting them by phone but they dont answer. I did some investigation about them and it seems many people have the same experience

22 December 2024

Unprompted review

Reply from Modehuis Jansen

May 21, 2025

Dec 16, 2024

Let stop the SCAM !!

We are all screwed and probably will not see any money back, is it possible at least to do something to close the site.
I am foreigner, but there should be an authority for these things ???
I will more happy to stop theses things and no more people to be lied than to back my 60€.
Can you imagine that in this holy time of the year some people see nice cheap clothes and give their last money to buy something nice to their close people, family, friends.
Do innocent people deserve this ???

16 December 2024

Unprompted review

Reply from Modehuis Jansen

May 21, 2025

Dec 14, 2024

Total scam, don't buy

I ordered two items from them by mistake and sent them an email to cancel this order 3 hrs after. Their online website says that they will cancel the order if you contact them within 24 hrs. I also called their phone number the next morning and it was disconnected. They ignored my cancellation email for a week to 'ship' my items and are now saying - ups, we saw your email too late, so no money back. Complete and utter scam.

Their PayPal account is: shippinglasanagmailcom, so don't get baited to paying these scammers any money.

13 December 2024

Unprompted review

Reply from Modehuis Jansen

May 21, 2025

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