Soaked contacts in solution for 24 hours!!! Prior and wore them they were fine then I cleaned and soaked them again then wore for Halloween and it felt like my eyes were going to fall off they were bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast shipping and pretty contacts! The delivery was really fast (I should've been looking for contacts earlier haha) and they ended up being really pretty. I will highlight, as the posting says, the c... See more
Their customer service is among the best I’ve ever had!!! They responded within a couple hours and instantly comped my purchase (warped lens) without any back-and-forth. Their shipping is also phenome... See more
MocoQueen saved my haunting season! I had ordered through a different company, that company cancelled my order without telling me, and MocoQueen's customer service was top notch! I had sent an email i... See more
Company details
Written by the company
The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features. #coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses
Contact info
18501 Arenth Avenue, 91748, City of Industry, United States
- help@mocoqueen.com
- mocoqueen.com
4.4
Excellent
2K reviews
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The contacts were actually really…
The contacts were actually really comfortable to wear.
20 February 2026
Quick to help and efficient
I messed up and put the wrong address and they were very quick to respond to my ticket and help me get my contacts!!! And theyre super comfy, I got the zombie Manson mini sclaras and they fit perfect for my eyes
19 February 2026
Reliable and dependable contacts
MocoQueen has always provided the best service when it comes to ordering contacts. They ship and deliver within seven days the order is placed. The quality of the products is absolutely amazing. Always a comfortable fit and no eye irritation or discomfort. Customer service is always ther to help and never disappoints.
19 February 2026
Not arrived yet
In the past, the contacts have arrived in time (2-5) business days. But I still have yet to receive this order which was placed two weeks ago. I don't know what happened but I'm waiting for my contacts
17 February 2026
The lenses came on time and they looked…
The lenses came on time and they looked amazing with my costume!
18 February 2026
item came so quickly and the packaging…
item came so quickly and the packaging was safe and undamaged. will buy from them again
18 February 2026
OMG THESE CONTACTS ARE SOO DUCKING…
OMG THESE CONTACTS ARE SOO DUCKING COOL!! AND THEY ARE COMFORTABLE TO WEAR ALL DAY:)
29 December 2025
My Experience
Ive bought 3 contacts from here for my cosplays and i absolutely love them. Theyre vibrant and cute with easy and fast shipping.
17 February 2026
Never had a poor experience with them
Never had a poor experience with them. Have ordered multiple time. All good quality and achieve the desired effect.
17 February 2026
I love MocoQueen ! - Scarlettdevil.cos
Best experience with customer service and attention ^^
17 February 2026
I’ve gotten all of my costume contacts…
I’ve gotten all of my costume contacts from Moco Queen over the years. The contacts come quickly, and I never have an issue.
17 February 2026
Received exactly what I ordered on…
Received exactly what I ordered on time, packaged beautifully, and was very happy with the quality of the lenses!
17 February 2026
Nice lenses!
This is my second purchase in this shop. I highly recommend it. Fast shipping
17 February 2026
The kind flexibility to extend my code…
The kind flexibility to extend my code when my refund. In addition, the product selection is vast.
17 February 2026
Love them
Received the order fast my daughter loves the contacts will definitely buy more in the future
29 December 2025
Perfect for cosplay and fun makeup!!
As a sfx mua and cosplayer, Moco Queen has my go to contacts. They are always fast shipping, very comfortable to wear for the hours I am wearing them and they have such a good variety :)
29 December 2025
You listened to my request and made it…
You listened to my request and made it happen, this is rare, it is important that a company cares and offers solutions
24 February 2026
10/10
The lenses are great quality and comfortable and the costumer support team is very kind and helpful. Would definitely recommend!
18 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.