Mobile Tyre Buddy LTD Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing how helpful the team is when unexpected emergencies happen. Customers frequently praise the rapid response times, noting that technicians arrive quickly and resolve roadside problems with great efficiency. People constantly highlight that the staff members are extremely polite, friendly, calm, and professional during very stressful situations on the road. Some reviewers were not happy with unexpected extra costs, mentioning sudden price increases and additional charges demanded right after the work was finished. A few other people also felt frustrated because they received poor communication regarding expensive bills, unexpected fees, and low quality budget replacement tyres.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times and professional roadside... See more

Staff

Customers had positive experiences with staff, highlighting helpful and efficient service from both telephone... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the costs involved. Some reviewers... See more

Response time

Clients share positive opinions on response time, noting that calls are answered immediately and technicians... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called them at 8:00pm the night before as tyre had gone flat and needed a replacement. Arranged for an appointment the following morning for between 9:00 - 10:00am and paid a reasonable deposit. The f... See more

Company replied

Rated 5 out of 5 stars

Top class guys. Return customer and won’t use anyone else. Zaheed was brilliant getting my nut out, all within 15/20 minutes and even secured the car with rocks and bits he could find. Recommend these... See more

Company replied

Rated 5 out of 5 stars

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus... See more

Rated 5 out of 5 stars

Getting a new tyre fitted was the easy part, quick, efficient but expensive but it was a mobile service after all. The only problem I had was I waited for a week for an invoice, which is ridiculous. T... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We offer a 24/7 mobile tyre fitting service. We will ensure that we offer you the best possible emergency call out service when you need us the most. Have you broken down and are looking for roadside assistance? Look no further we are here to help! Have you had a puncture in the middle of nowhere with no spare wheel and are looking for assistance? Look no further mobile tyre buddy is happy to help. We can change your Tyre on the spot anywhere you may be. We have a fleet of vans that carry the equipment you find in a garage all in the back of a van!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(303)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pricing is ridiculous

Pricing is ridiculous, they know you're desperate. I asked for winter tyres and got fitted a cheap summer tyre that "will work in the winter". 2 tyres would've costed me £90 at a local garage (incl fitting) but they charged me £390 for the job. It's a joke

4 October 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Dan,

Thank you for your feedback. We take all comments seriously and aim to provide clear advice and transparent pricing for every service. Mobile tyre fitting provides convenience and rapid response, particularly in urgent situations, which can differ from standard garage pricing.

We encourage any customer with questions about tyre suitability or pricing to contact our team directly @07999123247 so that we can clarify options and ensure the service meets your needs. Our goal is always to provide professional, safe, and reliable service for every customer.

Kind regards
The Mobile Tyre Buddy Team

Rated 5 out of 5 stars

Quick and efficient service

The Gentleman who came to fit tyre was friendly, efficient and helpful.
Turned up well within the hour on a sunday as promised and replacing my flat tyre took probably bit less time than it seems to at tyee garages.
It is expensive compared to what you may be used to at a garage, £200 all in for one tyre but you are paying for the mobile service, payment made quick on his phone.
The call staff member could maybe do with a little bit more experience in communication, pleasant enough but bit too eager on the hard sell and not reading the watsapp messages properly but heyho that should come with time.

5 October 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for your detailed feedback Neil! We’re glad to hear our fitter was friendly, efficient, and got your tyre replaced quickly—even on a Sunday. We appreciate your comments about our call staff and will use them to help improve our communication and service.

We understand mobile service can come at a higher cost than a standard garage, and it’s great to hear you found the process smooth and convenient. Thanks again for taking the time to share your experience, and we’re always here if you need us in the future!

Rated 1 out of 5 stars

Really deceptive pricing.

I was told one price on the phone and then the fitter gave me a different price after he had fitted the tyre. I feel robbed.

18 September 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Michael,

Thank you for your feedback. We take all customer comments seriously and aim to provide clear and transparent pricing at every stage of our service.

If there is any discrepancy or concern regarding a booking, we encourage customers to contact our management team directly @07999123247 so it can be reviewed and addressed promptly. Our goal is to provide professional, reliable, and fair service for all customers.

Kind regards
The Mobile Tyre Buddy Team

Rated 1 out of 5 stars

AVOID - fly tippers of old tyres

DO NOT USE THIS COMPANY! They fly tip old tyres!!! Shocking, deceptive and totally immoral behaviour. They fly tipped into fields just down from Grains Bar. Photos of this are circulating on social media. Go and clean up after yourselves!!!

4 August 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Mabel,

Thank you for bringing this to our attention. We take all allegations of environmental misconduct extremely seriously. Our company has strict policies in place for the legal and safe disposal of tyres, and any breach of these standards would be completely unacceptable.

We are investigating this matter immediately and encourage anyone with evidence or concerns to contact us directly so we can review the situation thoroughly. Our commitment is to operate responsibly, ethically, and professionally at all times, and we will take all necessary steps to maintain these standards.

We take environmental responsibility very seriously and appreciate the opportunity to address and resolve any concerns directly @07999123247

Kind regards
Director

Rated 1 out of 5 stars

Fly tippers?!

Just seen some photos on a loc Facebook page of one of their staff fly tipping some old tyres out of the back of their company marked van in a picturesque part of Saddleworth. If you care about things like this you may not want to employ them.

10 August 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Nick,

Thank you for bringing this to our attention. We take any allegations regarding environmental responsibility or staff conduct extremely seriously. Proper disposal of tyres and all waste is a legal and ethical requirement, and we have strict policies in place to ensure compliance at all times.

We will investigate this matter immediately to verify the details and take appropriate action if necessary. Our company is committed to operating responsibly, professionally, and respectfully in every aspect of our business, including protecting the environment.

We encourage anyone with evidence or concerns to contact us directly @07999123247 so we can address the situation thoroughly. Thank you for helping us maintain the high standards we hold as a business.

Kind regards,
Director

Rated 1 out of 5 stars

In trust worthy

Do not use this service, the man is rude over priced, give different prices when you call them when asked why they say nothing comes free, 50 pound to take your tyre away, 120 pounds for call out fee, 80 deposit of which is included in the price, so one tyre cost 280 pounds, when asked about the price it is cheaper for if you are not a young woman,
if you are a women
Young they rob you,
He wanted to charge 400 pounds for the one
Only use this service if you want to be robbed,

11 August 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for sharing your feedback. We take all customer comments seriously and are committed to providing clear, professional, and transparent pricing for every service.

We do not tolerate discriminatory behaviour in any form, and we treat all customers equally and respectfully. Any concerns regarding pricing or service should be raised directly with our management team so they can be reviewed and addressed appropriately.

Our priority is to deliver safe, reliable, and professional mobile tyre services, and we welcome the opportunity to clarify any questions or resolve any concerns directly @07999123247.

Kind regards
The Mobile Tyre Buddy Team

Rated 1 out of 5 stars

Do not use this service!!

Do not use this service.
My sons tyre burst on the motorway and I called this service for an emergency replacement. My son admittedly typed the wrong tyre size in his message to the guy, but asked him to double check the others before fitting. This guy still went ahead and fitted the wrong tyre size and sent my son off.
The tyre almost immediately went flat, and despite pumping up again, went flat again. My son is now stranded 2 and a half hours from home with a completely flat tyre.
When we called the guy up and asked what they could do about it, they said the wrong size tyre shouldn’t be going flat anyway, yet refused to do anything about it!

Not only did they fit the wrong size after seeing all the other tyres were a different size, they then admitted the tyre was faulty as it shouldn’t have been going flat despite the size difference and refused to fix it or refund.
I said I would post an awful review and he threatened that he would post my registration everywhere so that other companies would refuse my call in the future.

Over expensive, threatening over the phone and refused to fix his errors.
Just use Kwik Fit, they’re much cheaper.

8 August 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Claire,

Thank you for your feedback. We take all customer comments very seriously and are concerned by the experience you’ve described.

Our team strives to provide professional, safe, and reliable service at all times, and we encourage any issues with bookings, tyre sizes, or service to be raised directly with management so they can be reviewed and addressed appropriately. We do not tolerate threatening behaviour, and maintaining a professional and respectful interaction with all customers is a core principle of our business.

We welcome the opportunity to investigate any concerns directly @07999123247 to ensure clarity and resolution. Our goal is always to provide safe, transparent, and dependable mobile tyre service for every customer.

Kind regards
The Mobile Tyre Buddy Team

Rated 5 out of 5 stars

Great service around

Great service around. Helpful on the phone, once we had paid required deposit received almost an immediate response from employee who came out to assist us. He arrived to us within 30 minutes, was polite and chatted whilst he worked. Gave some helpful advise to my husband.
Have no hesitation in recommending Tyre Buddy Limited after the great service we received.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Flat tyre on the way on holiday with children. Called all local tyre companies and mobile tyre fitters. Most said no, 1 said they would be about 6 hours. Called Mobile Tyre Buddy, and we were sorted and on the road within 50 mins. Friendly service, would highly recommend. Keeping the number logged for emergencies!

1 August 2025
Unprompted review
Rated 1 out of 5 stars

googled local mobile tyre fitters this…

googled local mobile tyre fitters this came up,( price to fit only )as i had my own tyres.
4 tyres fit only £320.

i could actually buy a premium set of tyres inc fitting etc for less than this, £80 to fit an balance per tyre😂 40 minutes work maximum

can't rate their work, but will rate there quote

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Today

Today, he replaced our home boiler and we’re really happy with his work. He was punctual, organized, and very professional. He installed everything carefully and made sure to leave the work area clean afterward. He also took the time to explain how the new system works, which was really helpful. If you’re looking for a skilled and respectful plumber, I highly recommend him. 👨‍🔧✅

21 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

What a bunch of scammers. Do not touch this company. Quoted a price then doubled my the time they arrived then said can't do the job without the right tools and it would be another £70.00 to fix it. When I asked for the deposit back they basically laughed at it and said nah that's a call out fee. Bunch of jokers AVOID AT ALL COSTS.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Honest and reliable

Found our tyre was deflated after returning from holiday, couldn't inflate it called out mobil tyre buddy who came quickly and replaced my tyre.unfortunately it deflated again rang the company who came out very quickly the problem was sorted out by Kamy who couldn't have been more friendly or helpful and fitted an other brand new tyre, no extra charge a great company and very handy when your car is stuck in your drive at home.

24 May 2025
Unprompted review
Rated 3 out of 5 stars

All subcontracted- long wait not communicated by subcontractor

EDITED- as subcontractor has informed me delay was their fault and offered to compensate for inconvenience.

Following flat tyre i used whatsapp to contact service. Was informed fitter would be with me within the hour by controller. At the hour mark fitter called to say they'd been delayed- took 2hrs 15 in total. When I messaged controller for an update they were not aware of the delay- likely because work is subcontracted - you pay a fee for organisation and tasking of tyre fitter, then fitting fee to the organisation tasked. This could be clearer when booking.

Fitter was lovely and very efficient. But as I have communicated back- they should have let me know as soon as they knew they were running late- not an hour into my wait.

Hopefully a blip but I only have this experience to go on.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Company is scammer they buy trustpilot…

Company is scammer they buy trustpilot reviews on their profile all reviews are fake.

26 April 2025
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Hi Paulina,

We find it highly suspicious that two nearly identical false accusations have been posted within 24 hours of each other. It is a remarkable coincidence — and one that suggests deliberate intent to damage our reputation rather than provide genuine feedback.

To be clear:
• All of our reviews are genuine and left by real customers.
• We have never purchased or manipulated reviews.
• We take the integrity of our business and our reputation extremely seriously.

If you are going to make public accusations, you are expected to provide clear, factual evidence. Without it, this is nothing more than an attempt to tarnish the name of a hardworking, honest business — and it will not succeed.

We are proud of the service we deliver and of the real trust we have built with our customers.
If you have genuinely used our service and have a real concern, we are more than willing to address it properly. If not, we respectfully suggest you refrain from making baseless statements, as they reflect far more on you than they do on us.

Kind regards,
Director

You don’t get critics without making an impact. Every attempt to tear us down only builds us up. We thank our doubters — they remind us that we’re moving exactly in the right direction.

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