Mobileshop.eu logo
Visit website

Mobileshop.eu Reviews 

3,953
•
TrustScore 5 out of 5

4.8

Cell Phone Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 324 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping service, noting that orders always arrive securely packaged and well within the expected timeframe without any issues. Consumers are also thrilled with the exceptionally competitive prices available on the platform and the pristine condition of the brand new items delivered. Buyers consistently mention that customer support is friendly and responsive, and that the overall ordering process remains completely smooth and pleasant from start to finish. However, some customers also noted that shipment tracking could be handled better and that cross-country delivery sometimes took noticeably longer than initially expected.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional speed, great... See more

Price

Reviewers mention positive feedback about price, noting that costs are extremely reasonable and significantly... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast shipping,... See more

Service

Clients share positive opinions on service, noting that everything is done professionally and that support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went perfectly. The order arrived quickly and in perfect condition. The OnePlus Watch 3 looks great, works flawlessly, has excellent battery life, and Google Wallet works perfectly on the w... See more

Rated 5 out of 5 stars

I ordered S25 Ultra on Monday and received it the same week on Friday. I got the confirmation email immediately, and the next email on Wednesday, saying the package was sent. Price was very good, almo... See more

Rated 5 out of 5 stars

I ordered Samsung mobile phone. It was in Christmass time and it came about 10 days after I ordered it (hoolydays). I am setisfied whit that regarding time of year. The product had better price here... See more

Rated 5 out of 5 stars

I got everything exactly as I wanted it. The price of the item was very exeptable (low to comparesement to others). They send me the e-mail to verifay my addres before they send me the item. Everythin... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Store

Written by the company

MobileShop gives you a chance to quickly and easily find the mobile phone you want and have it delivered to your home in no time, regardless of your location, as long as it is in one of the countries of the EU. In addition to phones, we also offer other popular electronic devices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,953)

425 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service, quick delivery, everything came as expected. Price was far lower than any other site. This was my second time buying from mobileshop.eu, and will order again :)

24 March 2026
Rated 5 out of 5 stars

Great!

Everything was great. Delivery service fast. I will recommend this page.

20 March 2026
Rated 5 out of 5 stars

I’m very satisfied with my purchase

I’m very satisfied with my purchase. Everything was great, and the iPad works perfectly. The box arrived slightly damaged, but everything inside was in perfect condition, so overall I’m very happy. I would definitely recommend this store.

5 March 2026
Rated 3 out of 5 stars

Delivery was fast, problem with tracking

Delivery was fast, the product as expected and communications most friendly and responsive. However, getting a correct tracking code was futile (the tracking said "delivered" already on order day, and the manually provided tracking code was someone else's). The parcel landed by the local carrier without advance notice, within expected time.

4 March 2026
Mobileshop.eu logo

Reply from Mobileshop.eu

Dear customer,

Thank you for taking the time to share your review.

We sincerely apologize for the issues you experienced with the tracking information. Unfortunately, discrepancies can sometimes occur between different courier systems, which may result in inaccurate or confusing tracking updates.

Please note that, although we always strive to provide the most accurate information, we unfortunately do not have direct control over the operations and tracking updates of courier services.

Thank you once again for your understanding, and we hope to have the opportunity to serve you again with an even better experience.

Kind regards,

Mobileshop Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look