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Mobileshop.eu Reviews 

3,953
•
TrustScore 5 out of 5

4.8

Cell Phone Store
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Review summary

Created with AI, based on recent reviews

Considering 324 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping service, noting that orders always arrive securely packaged and well within the expected timeframe without any issues. Consumers are also thrilled with the exceptionally competitive prices available on the platform and the pristine condition of the brand new items delivered. Buyers consistently mention that customer support is friendly and responsive, and that the overall ordering process remains completely smooth and pleasant from start to finish. However, some customers also noted that shipment tracking could be handled better and that cross-country delivery sometimes took noticeably longer than initially expected.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional speed, great... See more

Price

Reviewers mention positive feedback about price, noting that costs are extremely reasonable and significantly... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast shipping,... See more

Service

Clients share positive opinions on service, noting that everything is done professionally and that support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went perfectly. The order arrived quickly and in perfect condition. The OnePlus Watch 3 looks great, works flawlessly, has excellent battery life, and Google Wallet works perfectly on the w... See more

Rated 5 out of 5 stars

I ordered S25 Ultra on Monday and received it the same week on Friday. I got the confirmation email immediately, and the next email on Wednesday, saying the package was sent. Price was very good, almo... See more

Rated 5 out of 5 stars

I ordered Samsung mobile phone. It was in Christmass time and it came about 10 days after I ordered it (hoolydays). I am setisfied whit that regarding time of year. The product had better price here... See more

Rated 5 out of 5 stars

I got everything exactly as I wanted it. The price of the item was very exeptable (low to comparesement to others). They send me the e-mail to verifay my addres before they send me the item. Everythin... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Store

Written by the company

MobileShop gives you a chance to quickly and easily find the mobile phone you want and have it delivered to your home in no time, regardless of your location, as long as it is in one of the countries of the EU. In addition to phones, we also offer other popular electronic devices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(3,953)

425 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered Samsung mobile phone

I ordered Samsung mobile phone. It was in Christmass time and it came about 10 days after I ordered it (hoolydays). I am setisfied whit that regarding time of year.
The product had better price here than at other web shops.
I recommend Mobileshop.eu

24 December 2025
Rated 2 out of 5 stars

Very long delivery time

Low price, but deliver took 9 working days instead of announced 4-6 days. Due to Christmas the total lead time added up to 13 days.
I wouldn't mind if I wouldn't have placed the order as Christmas present and only due to the indicated lead time of 4-6 days. Following up with the seller, no excuse for the delay, but I was told that weekend is not considered as working day, which is wrong for Satturday.

29 December 2025
Unprompted review
Mobileshop.eu logo

Reply from Mobileshop.eu

Dear customer,

Thank you for your feedback. We would like to clarify that the order was shipped and delivered within the announced 4–6 working days timeframe. The longer total delivery time was due to the Christmas holiday period, during which courier services operate with reduced capacity.

Please note that Saturday is not considered a working day by courier services, and deliveries are not performed on weekends. This is a standard practice and is why weekends are excluded from the calculation of working days.

We understand your disappointment, especially as the order was intended as a Christmas gift, and we appreciate your understanding during the holiday season.

Kind regards,
Mobileshop Team

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