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Rated 1 out of 5 stars

I purchased a lifetime subscription of instachamp by mobilemonkey aka customers.ai. The discount code for this membership was given to me by digital scholar. The automations worked well for the... See more

Rated 5 out of 5 stars

This tool is great! We are able to do generate leads across all our social media platforms with one system. We are even able to do live chat! Our Marketing team is able to automate and streamline ou... See more

Rated 5 out of 5 stars

MobileMonkey has helped us automate customer service and nurture sales without a huge team. Really powerful tool, once you learn to use the builder you can accomplish really smart bot conversation flo... See more

Rated 1 out of 5 stars

I don't spam my customers and don't hold companies which do in high regard. I especially don't care for these companies when they spam a non-customer repeatedly in a manner which is not CAN-SPAM c... See more

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2.3

Poor

TrustScore 2.5 out of 5

62 reviews

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Rated 1 out of 5 stars

Lifetime subscription of Instachamp by Mobile Monkey gone to WASTE

I purchased a lifetime subscription of instachamp by mobilemonkey aka customers.ai. The discount code for this membership was given to me by digital scholar.
The automations worked well for the first few days. But later started glitching and became unresponsive. None of my clients would receive the DM that the automation was supposed to send them.

I raised a ticket from their website and got a response from their employee called Raquel Bartolome who simply didn't accept that there was any problem according to their Engineers. On the top of it, there was no help or support from Digital Scholar either.

They are irresponsible and inefficient. And this service is a complete waste of money.

17 March 2025
Unprompted review
Rated 1 out of 5 stars

UPDATED Taken money from my account without…

Taken money from my account without permission. Had the auto upgrade turned OFF but charged me a lot of money today. Now I have the hassle of claiming back from my bank. I can't recommend a company that operates like this. UPDATE: They have admitted that its an error but refuse a refund as they don't do refunds. WOW that's fully theft! DO NOT USE THIS SERVICE!!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

MobileMonkey helped increase my email open rates by 30%

I've been using MobileMonkey for about a year now, and I've been really impressed with the results. MobileMonkey is a powerful tool that can help B2C companies of all sizes improve their email marketing impact, and I've seen a significant increase in open rates for my email campaigns since I started using this platform.

Here are some specific examples of the results I've achieved using MobileMonkey:
• My average open rate has increased from 10% to 45% since I started using MobileMonkey.
• This has resulted in an additional 8500 people opening my emails each month.
• This has led to a 30% increase in website traffic from my email campaigns.
• This has led to a 15% increase in sales from my email campaigns.

Here are some of the features of MobileMonkey that I've found most helpful:
• Personalized subject lines: MobileMonkey allows you to personalize your email subject lines with your recipient's name or other information. This helps to increase open rates.
• Segmented email campaigns: MobileMonkey allows you to segment your email list so that you can send targeted messages to different groups of people. This helps to increase click-through rates and conversions.

Overall, I highly recommend MobileMonkey to any B2C company that is looking to improve their email marketing results! It's a powerful tool that can help you achieve your business goals.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

A Great Tool for Business Owners

I'm a small business owner, and I'm always looking for ways to save time and improve my marketing efforts. MobileMonkey is a great tool that helps me do both.

MobileMonkey offers a variety of features that can help businesses of all sizes, but I especially like the x-ray tools for identifying website visitors and their AI/Email tools for generating copy and improving deliverability.

I've been using MobileMonkey for a few months now, and I've been really happy with it. Our marketing efforts have never been stronger and it's growing my business.

If you're a small business owner, I highly recommend checking out MobileMonkey. It's a great tool that can help you take your business to the next level.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

How MobileMonkey Helped My B2C Company Increase Sales and ROI

I've been using MobileMonkey for about a year now, and I've been really impressed with the results. I've seen a significant increase in emails captured, improvement in email engagement rates, total qualified leads, sales opportunities, and revenues.

Here are some specific examples of the ROI I've achieved using MobileMonkey:
- I've captured over 10,000 new emails through MobileMonkey's lead capture forms.
- My email engagement rates have increased by 20% since I started using MobileMonkey.
- I've generated over 800 qualified leads through MobileMonkey's lead nurturing campaigns.
- I've closed over $100,000 in sales through MobileMonkey's sales automation tools.

I'm really happy with the results I've achieved with MobileMonkey. It's a powerful tool that can help B2C companies of all sizes improve their sales and marketing results.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Mobile Monkey chat bot is totally a…

Mobile Monkey chat bot is totally a waste of money and time. Hardly worked and support is clueless.

Good luck getting a refund or to stop them from charging your credit card on file.

Multiple phone calls and emails to resolve our problems. Still not working correctly.

14 June 2022
Unprompted review
Rated 1 out of 5 stars

Mobile Monkey & Larry Kim are scammers

Mobile Monkey, is the latest scam company founded by notorious fraudster, Larry Kim.

His last con game was with WordStream. Note the thousands of angry customer complaints online.

The con?

Outsource your sales team to a company back east that will lie and con you into thinking you are getting features for a certain price.

After you sign their bullet proof contract, you start getting weird emials stating you just bought something different than what you were told.

Then the real fun begins...

Mobile Monkey tech support will lie to you and waste your time.

Mobile Monkey billing will do the same.

You can try to stop payment at the bank, but many months later, they will resume charging your account for a service you will never use.

Larry Kim has years of experience ripping small businesses off. He has the legal docs in order, the systems in place to rinse and repeat and some how not end up arrested or sued.

His last con game was with Wordstream. Ran that scam for as long as he could and now is onto his next Monkey business with Mobile Monkey.

12 June 2022
Unprompted review
Rated 5 out of 5 stars

Called the Tamworth store up this…

Called the Tamworth store up this morning about needing a new housing for my iPhone XR (or that I thought) the chap explained to me about that I wouldn’t need a new housing just because my husband decided to superglue his silent button as it wouldn’t stay on loud. He said it would at most just need a clean and maybe a new charge port as it wouldn’t charge properly. Went in and that same lovely guy greeted me, assessed my phone, fixed the port and cleaned inside the phone/ replaced the speakers for me too! And put on a tempered screen protector too! Now l works perfectly! I’m very pleased as it cost me £30 and I bought a case extra as he saved me £160 which was what another company wanted to charge me without even looking at the phone. Thank you so much I’m coming back whenever I need my phone sorted. Great honest guy! Don’t get many like him :)

1 October 2021
Unprompted review
Rated 1 out of 5 stars

It's the worst business service

It's the worst business service and they'done it impossible to get out again and they keep sending that damn newsletter even though I asked again and again, not to receives anything! STAY AWAY FROM MOBILEMONKEY if you do not want a lot of frustrations and waste your time massively

9 July 2021
Unprompted review
Rated 5 out of 5 stars

Very efficient way to reach online customers

We have been using Messenger as our primary platform for online marketing. Mobilemonkey and its features made our efforts more effective as we've been reaching the right prospects and cut down our ad costs by 20%, which means a lot for us, small businesses.

5 April 2021
Unprompted review
Rated 5 out of 5 stars

Email capture feature is the best!

MobileMonkey is our favorite automation for our Facebook page. Since we started using it, we've seen an increase in lead generation by 150%. That's just by using their email capture feature. I can't wait to try their other tools!

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Helps improved our customer service

Mobilemonkey is a gem. It helps us streamline our customer service processes and allows us to allocate our extra time for other work. It’s an amazing productivity tool for every marketer out there.

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Awesome!

Great experiences, I've encountered here so far. Kudos and keep it up.

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Essential tool for agencies

We started using Mobilemonkey november 2020 and we’re very happy with the results. We also installed the web chat tool and we’ve generated 10
10x more lead than what we were usually getting m2m. i recommend this to all agencies who want to scale up their marketing and facebook ad efforts

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Facebook marketing made easy

MobileMonkey is an excellent tool for agencies and ecommerce businesses. They have web live chat that's easy to install! It has never given us any problem at all.

3 April 2021
Unprompted review

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