Mobilae Reviews 439

TrustScore 5 out of 5

4.8

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Company details

Written by the company

Dal 1992 Mobilae è il più grande specialista indipendente in Europa nelle soluzioni di mobilità e negli adattamenti domestici per anziani. Con 500 dipendenti e oltre 100.000 visite a domicilio all’anno, Mobilae offre consulenza personalizzata, confronti indipendenti dei prodotti, installazione professionale e un servizio completo. L’assortimento comprende montascale, ascensori domestici, docce a filo pavimento e scooter elettrici. Grazie a molti anni di esperienza, a un servizio rapido, a visualizzazioni 3D e a una garanzia fino a 10 anni, Mobilae aiuta gli anziani a vivere più a lungo in casa in modo sicuro, confortevole e indipendente.


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4.8

Excellent

TrustScore 5 out of 5

439 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Angelo Ranieri is one of a kind

Angelo Ranieri is one of a kind! Very professional, well informed. He explained every detail precisely and thoroughly and did everything to encounter our needs.
A very kind person.
Thank you very much!

29 October 2025
Unprompted review
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Reply from Mobilae

Dear Antonella Frisoni,

Thank you for your positive review. We are delighted to hear that you had a positive experience with our service. We are committed to supporting our customers with their mobility every day, and feedback like this gives us extra energy.

Kind regards,
Mobilae

Rated 4 out of 5 stars

La gentilezza del personale call center…

La gentilezza del personale call center e del preparatissimo e gentilissimo agente di vendita giunto al nostro domicilio.

6 February 2024
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Reply from Mobilae

Gentile cliente,
La ringraziamo molto per il suo messaggio. È bello leggere che la nostra visita sia stata un'esperienza positiva, Se c'è qualcos'altro che possiamo fare per voi, fatecelo sapere.
Cordiali saluti,
Mobilae

Rated 1 out of 5 stars
Mobilae logo

Reply from Mobilae

Cara Silvia,
La ringraziamo molto per il Suo messaggio. Ci dispiace molto per la sua esperienza negativa. Non è così che vogliamo che funzioni il nostro servizio. Ci scusiamo per questa inopportunità. Ci auguriamo che ora tutto sia di suo gradimento. Se c'è qualcosa che possiamo fare per lei, ce lo faccia sapere!
Cordiali saluti,
Mobilae

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