Mmilo Modern Furniture Reviews 

409
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Not a great experience unfortunately! Product is faulty but the customer service team refuse to see the issue - it’s blatantly obvious! Such a shame as you buy in good faith and get let down by compan... See more

Rated 1 out of 5 stars

Quick delivery, hence 1 star. Sadly, table was not fit for purpose and somewhat different from online images so I had to return it. The table was £69.99 and it cost me over £26 to return as the com... See more

Company replied

Rated 1 out of 5 stars

Paid for item .. never received item even when receiving two tracking numbers ... finally refunded... the chairs remained for sale whilst they were out of stock ... rubbish

Company replied

Rated 1 out of 5 stars

The delivery was pretty prompt which was good but one of the chairs was damaged and the wrong legs came for all the chairs. I understand, these things happen. When I called the support staff were ve... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

Operating since 2012, we have 7 years of experience in providing high-quality contemporary furniture to clients nationwide. This means that when you come to us for your chairs, tables, tv units, side tables, you can rest assured you’re in capable hands. Our aim is bringing affordable beautiful designed furniture to every home. "Stop labelling, start living". Mmilo is dedicated to ideas and innovation, we create effective solutions for a diverse mix of clients including restaurants, bars, hotels, offices as well as architects and designers. We are passionate about furniture, so we launch new products every month. We are hungry to grow our business which we always recruiting enthusiastic people to work with us. Our approach to a brief is simple: we listen, we interpret, we deliver. the relationships we build are strong, our clients come to regard us as an integral part of their team. We run a best price guarantee too, meaning you’ll be sure to benefit from excellent value for money. We offer big discounts for bulk orders, so the more you buy, the more you save. As well as focusing on providing unbeatable value, we deliver the highest standards of customer service. Our team are available from 9am to 5pm and are standing by to take your call. So that we don’t leave our customers waiting, we hold £5 million worth of stock ready for next day dispatch and our dedicated fleet of trucks operate around the clock. We provide delivery to UK mainland, Northern Ireland, Scottish Highlands or islands addresses. We can send our products to both business and private addresses, ensuring our customers benefit from maximum flexibility. No order is too big or small for us. Whether you’re after one product or a hundred, we are on hand to help. Our furnishings come with a 14-day trial period too, meaning you can enjoy the peace of mind of knowing you can return the goods if they aren’t suitable. To see why we’re the UK’s #1 contemporary furniture company, take a look around our website or get in touch. You can also check out our product range in our catalogue. Above all Mmilo enables you to realise your vision.


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1.1

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TrustScore 1 out of 5

409 reviews

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1.1

All reviews

(409)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish - delivered within 3 days, easy to assemble and a quality finish at very reasonable prices! Very happy with my new table and chairs, and the customer service was superb! Would highly recommend!

15 October 2018
Unprompted review
Rated 5 out of 5 stars

Great

Great quality, looks fab, super speedy delivery.

15 October 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic chair and so cheep

Fantastic chair and so cheep. Think they got the price wrong as we went to get another (It was so good) but it had gone up. Still a great price though, would have bought at that if we didn't have the deal we had. Great quality too. Highly recomended

8 October 2018
Unprompted review
Rated 3 out of 5 stars

Delivery was not free to UK mainland

Delivery was not free to UK mainland, as stated on website. I was charged £16.00 for delivery. When I questioned it , I was told that it was because the item I ordered was glass. There was no caveat against this item when ordering, so I told them their website was misleading, and they said they would get website changed, but to date it is the same. Despatch was quick, however i was only advised of the despatch/tracking details by email about 25 mins before it actually turned up, so I didn't see it until after delivery, and it was pure luck that I was in , as I had just got home to receive another delivery from elsewhere. Not sure why £16.00 was charged as there seemed to be no extra special kind of packaging for this item.

8 October 2018
Unprompted review
Rated 2 out of 5 stars

The instructions to connect the…

The instructions to connect the elements of thr chair were so poor and inaccurate that I had to unscrew and redo the three times.other than that the chair was as expected but slightly different from the other three I already had

8 October 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and the chairs were fantastic. One of the fixtures packets was missing and it was replaced very quickly with no fuss

8 October 2018
Unprompted review
Rated 5 out of 5 stars

Eames transparent chair. I love mine

I purchased the Eames clear dining chairs. They are fantastic. A bit fragile from scratches because of the clear colour but after a month of cautious usage they remain perfect.
Very fast delivery too, only point being the delivery man being upset to deliver to 3rd floor because i dont have a lift. I know you have limited power on this point but it would be nice if the delivery company would be more flexible. To be fair he eventually agreed to deliver upstairs because he needed my signature and I was staying upstairs :)
A note for the future Eames chair buyers: there is no assembling guide which can prove to be challenging because i struggled to appreciate in which order i was supposed to put the screwing elements. Perhaps an assembling guide on your website could be a solution? I litterally destroyed one of the chairs because the screws can be very difficult to insert. A tip: apply oil on them when you feel it is too tough to screw. Sad for the chair but luckily I need mainly 3of them, the 4th is less frequently used.

10 September 2018
Unprompted review
Rated 4 out of 5 stars

Quick delivery and good customer service

I ordered some dining chairs from Mmilo and they arrived promptly (although I did not receive notification that they had been dispatched). They are a great quality and look brilliant.

Unfortunately, I was missing a few pieces to put one of the chairs together but after contacting the Mmilo customer service they were very helpful and accommodating and soon shipped out the replacement parts.

Overall I'd recommend buying from Mmilo and definitely would do so again.

3 September 2018
Unprompted review

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