M& M Freight and Logistics Reviews 57

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

THEY ARE LATE WITH THE PICKUP!! M&M Logistics work orders a secondary company. I gave them 3 weeks advanced and even called 1 week before the pick up date to make sure it wasn't late. I padded... See more

Company replied

Rated 1 out of 5 stars

This company is fraud company and we never want to work with this company because they make fool to other persons even their customers and also carriers. I dislike these kind of person who hide the... See more

Rated 5 out of 5 stars

I used M&M for my big move from New Jersey to Georgia & they were absolutely amazing! My car arrived to my new home in just two days with NO damages. Their price was wayyyyy better than the other comp... See more

Company replied

Rated 5 out of 5 stars

My contact with M&M Freight and Logistics was Richard Ramirez, who was referred to me by a friend who had worked with Richard to arrange car transports on two occasions. Richard was wonderful to work... See more

Company replied

Company details

  1. Vehicle Shipping Agent

Written by the company

M&M Freight and Logistics LLC and M&M Vehicle Transport, a fully bonded and insured property broker specialized in the logistics of transporting freight, vehicles, boats, RVs, trucks and heavy equipment within the continental USA, including Hawaii, Alaska, Puerto Rico and Guam. MC# 01035241, USDOT 3276541 With a highly qualified and experienced team and a vast network of DOT certified carriers and an in-house dispatch department with access to the biggest posting boards, (Truckstop and Central Dispatch). We can offer great variety of trailers to handle each transportation need, covering multiple routes at any given time at some of the most competitive rates in the industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was very good

Service was very good. Car was in same shape and they accommodated pickup and dropoff times and location.

23 August 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

Thank you so much Nic for trusting our team. We are so glad to hear about your experience

Rated 1 out of 5 stars

Corrosive liquid on the hood and two thick grease spots

My car was returned and it was filthy which I kind of expected. When I finally got a chance to take it to get it washed there were two big thick grease spots on my windshield that I still can’t get off. Also and the worst is that on my hood it looks like some corrosive liquid dripped onto my hood and now the paint is ruined. No one will get back to me with who I should talk to about getting this fixed. I understand that things happen but when they happen, someone should take responsibility. That’s what I’m looking for. As far as time, they got my car here in four days which is amazing but that doesn’t make up for the damage to my car.

20 August 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

Hi Kelly, we regret your experience with us here, but are glad you brought this to our attention. Our general manager would like to help turn your experience around. Please contact Phillip (305) 726-4640 to discuss what we can do to help.

Rated 3 out of 5 stars

I would say that the timing of my car’s…

I would say that the timing of my car’s arrival was close enough and I was happy I received my car in one piece, but I believe it was a day late than what was discussed which can happen and the communication to see where my car was at was poor on the drivers part. Other than that, the pricing was pretty expensive but I guess it’s was a competitive rate and I needed to pay before it got any higher. I could see myself using this company again if need be, but I just hope I have a better experience than the one I had.

3 August 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

We are sorry to hear that your experience with us was not as satisfactory as it should have been and we apologize for any inconvenience it may have caused; In our favor we can say that there are some circumstances that are beyond our control, although we do not intend to justify ourselves. We have taken careful note of the failures occurred in your particular case so that they do not happen again, as we strive to be better every day. We sincerely hope we have the opportunity of serving you again in the near future and show you that this was an unusual and unfortunate outcome.

Rated 5 out of 5 stars

easy to deal with

easy to deal with. kept me informed the whole time before during and upto delivery
real easy to talk to no misleading. straight forward thanks for a pleasant experience

20 July 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

Thank you so much for your feedback, it means a lot to us and it’s greatly appreciated. It was a pleasure been able to help you with this move!

Rated 5 out of 5 stars

Service was extremely quick and…

Service was extremely quick and professional. They delivered the vehicle within 36 hours from pick up time to delivery from LA to Memphis. Would absolutely use them again.

16 July 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

Thank you so much Kathie for trusting our team. We are so glad to hear about your experience and we look forward to seeing you soon!

Rated 5 out of 5 stars

Got the job done

They have transported a few cars for me since April of this year til now. Daniel is very determine and dedicated to getting you the best possible rate and efficient driver for the job. Would and have already recommend

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful people to work with

David was an excellent communicator. Explained the process from start to finish and my vehicle made it 3000 miles safely. Highly recommend

13 July 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

Thank you Blair for the review! We are so glad to hear about your experience and we look forward to seeing you soon!

Rated 5 out of 5 stars

Great service

12 July 2022
Unprompted review
M& M Freight and Logistics logo

Reply from M& M Freight and Logistics

Thank you so much Judie for trusting our team!

Rated 5 out of 5 stars

Very Satisfied Customer

The driver was so polite and professional. He inspected my vehicle thoroughly. The vehicle arrived to my destination early and I was so appreciative. I would recommend M&M Freight to anyone!

23 June 2022
Unprompted review
Rated 5 out of 5 stars

The guys at M&M were great

The guys at M&M were great! They we're able to connect me with a driver within minutes and get my vehicle picked up. I transported a Highroof Ford Transit door-to-door from Texas to Atlanta Georgia in less than a day! Communication with dispatch and the driver was consistent. Driver even sent me picture after he picked up Vehicle. I will definitely use M&M again and highly recommend them if you're in need of quick and professional services at a more-than fair rate!! ⭐⭐⭐⭐⭐

22 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look