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Mkskeys Reviews 224

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TrustScore 3.5 out of 5

3.3

Software Company
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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, with many highlighting the ease of purchasing, installing, and setting up products. People often describe the process as simple, timely, and effective, appreciating the smooth functionality. However, some people were dissatisfied with the product itself, reporting issues like invalid or already-used keys, or receiving the wrong product. There were also instances where customer service was not responsive, with some reviewers stating they received no replies to emails or had difficulty reaching the company for support.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers report receiving their product key... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While many customers praise the customer support,... See more

User experience

Customers had positive experiences with the user experience. Many found the installation process very easy... See more

Response time

People report ambiguous experiences with response times. Some customers praise quick responses, with issues... See more

Customer communications

Consumers find contact to be ambiguous. While some reviewers report quick, polite, and helpful responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Problem with activation key already being used. Spent an hour or so with Microsoft Office AI support before resolving the problem.

Rated 4 out of 5 stars

Ok product, Four stars hard to get good download took two tires to get functioning down load. Other wise good support.

Rated 4 out of 5 stars

There was a problem with the product. They fixed it in a very timely manor.

Company details

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3.3

Average

TrustScore 3.5 out of 5

224 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Delivery was instant for the keys but forgot one D/L link.

Delivery was instant for the keys, but they forgot to link one of the software downloads in the email. Thankfully, I was smart enough to know how to download the image directly from Microsoft but they need to tighten up their delivery system a bit.

I was skeptical because of the bad reviews and I have been burned by sites like this before but I got the 3 keys I ordered w/ no issues.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Support, Window Product purchase

I purchased a product key that turned out to be the wrong product, they got back to me very quickly about why it wasnt working properly and instead of having to purchase a new one I was given a replacement that worked great.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I initially bought a code from them but it didn't work because it was already used so I emailed them and within a couple of hours they sent an apology and sent a new code right away worked great and best price around too. Great customer service.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Go for it!

I was very skeptical about how I could get Office for such a great price (my bf assured me it was a scam) but after some very lovely customer service, I was able to figure out how to install the program and so far it runs great!

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Very patient and courteous folks

Very patient and courteous folks to deal with. My internet connection is slower than what's recommended for a download of this size so it took some doing, but they hung in there with me.

9 December 2023
Unprompted review
Rated 5 out of 5 stars

I recommend

Quick, easy. and affordable. This site is absolutely the best for reasonably priced software. Customer service is great.

7 December 2023
Unprompted review

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