I am writing to share my recent…
I am writing to share my recent experience with MKR and its "owner", Tyson Schultz. (although the website claims the owner is a Mark Roy, and the FFL is a shell company called Stripes Global). Something fishy here....
Initially, I was a huge fan of this local store, giving it 5 stars due to the nice people, personal and knowledgeable service, and the manager Chris's knowledge and support for his staff--we became friends. I have completed approximately a dozen transfers and in-store purchases through them. However, on October 4, 2025, after a misunderstanding regarding an email for a transfer, I realized the staff had no way to access the email on the website. The owner, Tyson, had not sent the email to his staff. I tried to contact him, leaving numerous messages and voicemails, and reaching out on LinkedIn, but received no response except a threat to sue me for "destroying his business". After yet another conversation with manager Chris, which I thought smoothed things out, the owner again threatened to sue me for "attempting to destroy his business." I even offered to shake hands, remove the review, and forget about it, but he refused, insisting on my "address for service" and that he would call the police if I came back.
I want to be clear that manager Chris, Mason, and the rest of the staff are good people, and the store itself is beautiful. My issues are solely with the owner's conduct and customer service. The firearm is now shipping elsewhere. I will make one more try to speak with Tyson Schultz, the "owner", today now that everyone has had time to cool off. Maybe we can grab a cup of Joe at the nearby Starbucks...Meanwhile, buyer beware, folks. IMO, avoid this shop, especially if you are over 50. While the staff is excellent, the owner--if he actually is-- Tyson, seems to have no idea how to deal with other human beings, particularly we "Boomers" who may be a bit slower, not hear as well, and not understand non verbal cues of Millennials. The FFL is suspect. I feel compelled to archive this in the cloud and share the complete details of it with friends in the legal profession, which I have done, and notified Mr. Shultz, in case something were to suddenly happen to me. Caveat Emptor folks