MJ Quinn Integrated Services Reviews 

1,460
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, knowledge, and efficiency, often noting their friendly and polite demeanor. People appreciate the clear explanations provided during service and the meticulous care taken to leave properties clean and tidy. The overall service is consistently described as excellent, with many highlighting the exceptional customer service and positive user experience. However, some customers also noted issues with professionalism, including engineers being rude or unhelpful, and instances where property was damaged or left untidy after installation. A few other people also felt that engineers sometimes arrived at unexpected times or were unable to complete the job as planned.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising engineers for being personable, polite,... See more

Service

People report positive experiences with service, often praising the efficiency, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting professionalism, attention to... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding, smooth,... See more

Quality

Customers consistently note positive experiences with quality, with many praising the high standard of work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Andrew Cartledge was excellent, he was very knowledgeable and customer focussed. It wasn’t an easy job as previously BT sent engineer from Kelly’s who couldn’t do it and so we have been out of contrac... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

The engineer Mohamed Bah arrived within the stated time frame,he explained the process was easy to understand and completed the work efficiently and in the manner he had stated. He left my property cl... See more


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,460)

944 reviews in the last 12 months

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Rated 5 out of 5 stars

Mohammed Haroon- fantastic

Mohammed Haroon - came to fix an issue with the line, perfect service couldn't ask for more. Exceptionally friendly and accomodating, willing to go above and beyond.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant young engineer

A young engineer Ethan successfully connected our WiFi and landline yesterday. He was the 4th engineer to come but he persevered & finished the connection where others had failed.
Highly commended

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Problem free installation

Thanks to Garry who explained everything this morning and provided a seam free experience.Tidied up and was most helpful and friendly with any questions I had.Nice near job,thanks.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

The engineer was very polite, carried the work out in an extremely professional manner and cleared up after. Fantastic, definitely worth 5 stars

18 June 2026
Unprompted review
Rated 5 out of 5 stars

A great all round job.

Thank you to Ian for his installation visit in Gorton today. His empathy and consideration for my elderly mum whilst upgrading to fibre was much appreciated. He also left his phone number in case she had any problems with the installation. He also did a neat and tidy installation without fuss. Thanks again Ian.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Mohammed arrived today absolutely Excellence service, lovely personality went threw every detail of producing excellent work
I would highly recommend him

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare situation again!!

Nightmare situation again!!! Engineer failed to arrive on site with the right equipment to deal with the task. Unprofessional attitude, a lack of problem solving skills, looked at the complexity of the task in hand decided that he wasn't capable to complete the task in hand, failed to find alternative solutions to complete the task of access to said broadband connection point. Engineer asked how to gain access to the broadband point which was on the patio behind a railing surrounding the area, my response was that he was the engineer and maybe ladders to climb over the railings would be helpful, he responded with "I'm not doing that and I don't like your attitude, who was heard by a witness, he then phoned someone and told them he was not happy with my attitude and was leaving site. I recorded all of the conversation on my phone, as I have had this situation with this company before. I have since contacted my service provider who was extremely helpful and supportive and has escalated a formal complaint with Open reach as to their contractors lack of professional ethics and service.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

What a horrible day

We're people polite and courteous? Yes.
Was it left tidy? Yes

However a new sky installation was left to me to decide where it went . My response...I have just paid 15k to rrerender the house so with the least damage but it is essential ot works well in area x and areaY and I work at home and have to have a very strong connection.

Will it work in this room? 'Should do'

Installation happens, no tests done...a very ugly black cable on my new wall. And a very ugly box attached and plonked in the middle of the room...worse still the Internet does not work in any other room...they did not test it before leaving so 2 hours on calls to sky and they wanted £10 extra a month for boosters because of where this was installed.

Sky noe cancelled and In waiting for someone to come and remove the cables and boxes attached to my house that served no purpose.

I have spoken to 2 people since this mornings install and they had similar experiences in thos area with that company. 1 even has his electric cut off and spent a whole working day trying to get it fixed.

I took today off work to get this install done because I couldn't afford to lose connection on. Working day....as a self employed person I have lost a full days pay just to sit in the phone trying to put this right.

I have advised them of the issue via text...no response

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Very friendly and did the job to very high standards would get this man again I would highly recommend

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Mr Will Steven’s Exemplary Professionalism

Mr Will Steven’s recently carried out some work at my property (2 Grooms Orchard TA21 8AT) re internet connection. He was punctual, worked very hard and showed upmost professionalism throughout the time he was here. MJ Quinn could not hope for a better ambassador representing their company. Mr Will Steven’s has a very bright future ahead of him and I could not commend him highly enough.

25 May 2026
Unprompted review

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