mixto.no Reviews 

254
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The machine arrived today, hopefully it will serve me good. I am very happy with customer service. The delivery was terrible - Bring destroyed the package and tried to hide this fact - but the co... See more

Company replied

Rated 4 out of 5 stars

The delivery was super fast, very easy to order and excellent product. However, the lady delivering our Thermomix wasn't very careful so we had to triple check everything was fine and everything was o... See more

Company replied

Rated 5 out of 5 stars

I am very happy from this shopping. Termomix came to me very fast. It was packed so carefully. I will recommend your webside to everyone.

Company replied

Rated 4 out of 5 stars

Every rules was clear without time this program. At being I had information that I have 3 months, in ending was that not 3 but only 2.5 months. It's not ok because if I know about this I joined 2 days... See more

Company replied


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4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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4.4

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Rated 1 out of 5 stars

Bad service the showroom doesn’t allow…

Bad service the showroom doesn’t allow us to pick up parcels in Oslo and the delivery is very expensive even tho what we buy is always above 2000 nok

28 May 2024
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Reply from mixto.no

Dear Olfa,

We are sorry to hear that you are not satisfied with your experience with us. Our webshop have a different system and a different pick up spot than our showroom. You are very welcome to come to our showroom to purchase accessories directly.
Thank you for your feedback.

Best regards,
Mixto

Rated 1 out of 5 stars

🤬😡😡WORST EXPERIENCE EVER!!!!!

Worst experience ever😡😡😡! I bought a thermomix tm6 and used it exactly according to the instructions provided to cook sauteed vegetables! the bottom of the pot burned and the result was disastrous! I was disappointed and decided to return the product! It seems that this decision was also completely wrong, as was the purchase, because at Mixto you cannot try a product and return it if you are not satisfied because you are overcharged! I sent the food processor in perfect condition, I didn't use a single accessory, I didn't even remove the seal from the screen, I just sauteed some vegetables and according to the thermomix tests, I only used it for 3 hours, for which I have to pay NOK 4242! They don't issue you any invoice for the amount I have to pay detailing how they came to the conclusion that it is the correct amount, they just send an invoice as the remaining payment for a purchased item! In conclusion, a food processor that is too expensive for what it offers, if I wanted to return it, it costs me the price of any other new robot that does the same thing or even better! I'm writing this review because I felt cheated and I don't want anyone else to go through what I went through

30 October 2023
Unprompted review
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Reply from mixto.no

Hello Raluca,

We are sorry to hear that you are not satisfied with your experience. We strive to give the best possible service for our customers, and have an extended return policy of 30 days. However, as per the terms and conditions of returns, an amount of the original purchase will be withheld when the product has been used and has a reduction in value. We offer demos of the product before or after purchase so that you can have the necessary information and knowledge about the machine and its functions for optimal use. Thank you for your feedback.

Best regards,
Mixto

Rated 5 out of 5 stars

I am very happy from this shopping

I am very happy from this shopping. Termomix came to me very fast. It was packed so carefully. I will recommend your webside to everyone.

24 November 2023
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Reply from mixto.no

Hello Katarzyna,

Thank you so much for your feedback, we highly appreciate it!

Best regards from Mixto:)

Rated 1 out of 5 stars

I ordered two thermomix blades one week…

I ordered two thermomix blades one week ago and still have not received a confirmation of my order, they have not been processed and I have not heard back from any of the emails I have sent either. It has been incredibly poor service. Complete silence and no word of if my purchase will arrive or not.

14 September 2023
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Reply from mixto.no

Dear Jay,

Thank you for your feedback. We are very sorry to hear that our customer service has fallen short in this instance. We understand your frustration and give our sincere apologies for the inconveniece. We have sent you an email with more details.
Best regards,
Mixto

Rated 5 out of 5 stars

Good customer service, bad delivery

The machine arrived today, hopefully it will serve me good.

I am very happy with customer service. The delivery was terrible - Bring destroyed the package and tried to hide this fact - but the company did what they could to resolve the problem - the new device was issued fast, and communication during the whole process was polite and without unnecessary delay.

All in all, I am happy how the case was resolved and can recommend the supplier.

5 August 2023
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Reply from mixto.no

Hello Marcin,

Thank you so much for your feedback. We are glad to hear that you are satisfied with your experience. Enjoy your Thermomix:)

Best regards,
Mixto

Rated 3 out of 5 stars

I know that we are in Norway but…

I know that we are in Norway but everything is in Norwegian and no options for English … Quick delivery service. Even the payment method it’s not clear and the options 12 months without commission is not true … so did not like it

22 January 2023
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Reply from mixto.no

Hello Fatima,

Thank you for your feedback.
Please do not hesitate to contact us if you need any assistance.

Best wishes from Mixto

Rated 3 out of 5 stars

greit

visse mixto demo

11 January 2023
Unprompted review
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Reply from mixto.no

Hei May-Britt,

Takk for din tilbakemelding. Vi vil gjerne høre mer om din opplevelse!

Send oss gjerne mer informasjon på kundeservice@mixto.no.

Vi ser frem til å høre fra deg!
Matglad hilsen fra Mixto:)

Rated 5 out of 5 stars

Perfect 🤩

Perfect 🤩 I love it , i will make a lot of dishes 😋

24 May 2022
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Reply from mixto.no

Hello Marcin,
Thank you for your feedback. We are glad to hear that you love Thermomix as much as us:)

Best wishes from Mixto

Rated 5 out of 5 stars

Very professional

15 April 2022
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Reply from mixto.no

Hello Bjorn,

Thank you so much for your feedback. We really appreciate it:)

Best wishes from Mixto

Rated 5 out of 5 stars

The Best kitchen machine ever made

We will never be able to live without from now and going forward

22 February 2022
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Reply from mixto.no

Hi Thomas,

Thank you for your review. We are so happy to hear that you love Thermomix as much as us!

Best regards,
Mixto

Rated 5 out of 5 stars

TM6 review

Very good for now, received the machine in short time and I already made some recipe very easy to use.

5 November 2021
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Reply from mixto.no

Hello Sofiane,

Thank you for your feedback. It is great to hear that you are enjoying your machine!

Best wished,
Mixto

Rated 4 out of 5 stars

Excellent product! I recommend!

The delivery was super fast, very easy to order and excellent product. However, the lady delivering our Thermomix wasn't very careful so we had to triple check everything was fine and everything was ok so no worries. But I would advise Mixto to communicate to the delivery company that it is an expensive product that we'd like extra care for during transportation and delivery. I totally recommend though. If you are hesitating, go for it! We love Thermomix and are using it every single day, even my husband does!

6 September 2021
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Reply from mixto.no

Hello Chloe,

Thank you so much for your feedback. It is very valuable for us.

It is great to hear that you are happy with Thermomix :)

Best wishes from Mixto!

Rated 4 out of 5 stars

Not clear rules

Every rules was clear without time this program. At being I had information that I have 3 months, in ending was that not 3 but only 2.5 months. It's not ok because if I know about this I joined 2 days later and I will had 3.5 months. 2 weeks it's long time for sales. For this mistake I sales only 5 tm6 and I haven't present for ending this program

30 June 2021
Unprompted review
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Reply from mixto.no

Hello Agnieszka,

Thank you for your review. We are sorry to hear that you were not entirely happy with your time on the earn back program.
The end of an earn back program needs to be at the end of a fiscal month for accounting reasons. The period for the program will therefore be determined by the signing date, and round up or down to the nearest end of month.

Thank you for your participation in the program, and for sharing your enthusiasm for Thermomix.

Best wishes,
Mixto

Rated 5 out of 5 stars

❤️❤️❤️❤️❤️

❤️❤️❤️❤️❤️ I love the thermomix device, my family and I enjoy it every day

26 February 2021
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Reply from mixto.no

Hello Lukyan Alex,
We are very glad to hear that you are enjoying your Thermomix. Thank you for your review :)
Best wishes from Mixto

Rated 5 out of 5 stars

Great all around

Fast delivery, great customer service response time, fantastic product!

2 December 2020
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Reply from mixto.no

Hi Anna! Thank you so much for the great review :) It means a lot to us.

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